early check in, arranged in advance, was very helpful and efficient

great and accommodating. they were super flexible with early check in

the staff were lovely and very accommodating for my large group granting us early check in and rooms beside each other

they let us have an early check in. great location!

hotel amenities, restaurant, pool all great. staff friendly

we were accomodared for an early check in plus to be located near several family members

/ wifi was done for 2 days

only open breakfast and lunch supper at the spors bar only too noisy and not suitable for

shuttle driver almost hit us head on at a very high speed in the parking lot while he was driving

room, bed, airport, wifi

staff were great and obliged us with early check in and were pleasant and fast

your famous cinnamon buns in the breakfast bag

breakfast was amazing, and the facilities were great.

very helpful with shuttle booking ,wake up call and parking for the trip for the vehicle

i was not expecting the breakfast to be so good. my kids loved it.

allowed early check in

pool was good

location, spacious rooms, pool, and friendly staff

our room key would not allow us access to the pool area. we had to get staff to let us in.

location to the airport when taking a shuttle, great restaurant and pub on the premises, clean and roomy

desk staff was very helpful, even though check in at 3pm, we arrived at 12pm but they helped us early check in

we also appreciated the airport shuttle

breakfast was included.

hotel is aged , old carpets and bathroom; but what i didn’t like the most was the unreasonable pet fee

free breakfast is a plus pool very clean laundry room when you have kids is amazing

staff super friendly allowed me early check in when i arrived from airport

the hotel about an early check in

breakfast seemed to improve. was given an early check in.

got an early check in. staff were mostly great.

they were able to accommodate and early check in and a late check out

arrived a bit early and asked if the room might be available and they said i'd have to pay for early check in but

early check in for no extra cost, friendly staff

they gave us an early check in

they are very accommodating to early check in/out.

didn't get to enjoy all the facilities as the pool and gym weren't open but the stay was genuinely quiet and relaxing

early check in and late check out (3pm and 12pm)

breakfast

2) gym and pool are clean, spacious, greatly maintained

all staff clean facilities pet-friendly variety of food for breakfast long hours that pool and gym are available 24/7 access to beverages comfy, clean and spacious rooms lots of spaces to either

the rooms with the kitchen are a good size and fully equipped

was a quiet location and they were able to accommodate an early check in and my preference of room

the breakfast area is quite noisy--maybe felt on the bottom of the chairs might help?

bathroom in pool area wasn't setup very well for changing

it was a touch warm in the hallways but that’s good for coming and going to the pool .

the breakfast options were fresh and the hit items were constantly refreshed

i asked for an early check in and they accommodated this no problem

requested an early check in time and the staff easily made that happen

could not get a early check in

were able to accommodate an early check in

bed was so comfortable. kitchen had everything you need. - king suite

i like that they allow us to early check in. the front desk lady is so niceud83dude42

the pool is nice too

good little gym and pool area too

rooms were clean beds were comfy very nice clean facility with great staff nice pool

parking was great, staff was friendly, room and facilities were clean and breakfast was fantastic

also i appreciate the early check in

the pool and fitness area was awesome

food was good and fairly quick room service, staff was great

decent pool for the kids

the hot tub was clean so was the swimming pool

extremely friendly staff, lots of extra towels when asked, no charge for early check in.

gym, dry sauna, friendly staff, places to eat close by, and good brewery district very close

breakfast was a bit poor with no hot chocolate for the kids, all sweetness and not much salted

of fruit and juices and even chocolate milk for breakfast

affordable prices, so we cannot expect luxuries but it is very clean, they also offer a small breakfast

i got an early check in time , readily

the location is great. staff got us an early check in which was very appreciated.

staff member said they would call me for an early check in and did not call.

in takes foreverrrrrr and theres no such thing as early check in, which is horrible

a lower floor,got an email saying i would be on the 4th but was on the 6th and i had asked for an early check in, got the text at 3:30 to say our room was ready, had to stand in the line up

welcome, efficient, early check in

we especially like the pool area, you really have a great pool area

gym was very well equipped

the room was clean and modern pool hot tub

breakfast !!!! friendly breakfast staff

charges $30 for an early check in

the bar area closed at 11

the bar and the gentleman with curly hair at the front desk when we check in

us to eat a good meal before hitting the road and not have all our gear sitting in our car in a parking lot as it was still safe and secure up in the room

kids are complaining no drinks to offer only water

that checked us in was superb--we needed an early check in and she made it happen underground parking is great especially in winter rooms are

love my room and that lil kitchenette has everything

plus the complimentary breakfast that was cooked when ordered by an actual chef in a chef hat was great

the kitchen had a medium-sized fridge, hot plate with a large-sized microwave oven

my kids had it the first day and none of us went back the other two

we get there i think it was too early check in and they forgot the to out the table in the proper place and forgot to put the

no continental breakfast ,but there is a bar ? for the price i expected a bit more

the pool is a little bit small

clean hotel with a nice gym and pool

staff , location and service at the bar and restaurant

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in which was $20 extra

also being able to have early check in time and they accepted dogs

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the hotels

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

was not clean at all vending machines not working bar had 2 bottles of water only very run down

is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early check in time which was great

only spent one evening so did not try the food. pool was nice for the kids

clean and new hotel with a nice swimming pool for the kids.

wifi was not good

95 and kids are free

when i book i always ask for an early check-in if possible, and they have always accommodated that

called early in the day of check in to confirm still arriving on time

staff was very friendly and considerate - downtown location was amazing - early check in time was provided - room was comfy - fridge and microwave in room were

the room is not the same as i saw on the picture , the gym too and suan and swimming pool also.

when i asked for room service for the room to be cleaned, they just did the bed, they did not clean the toiled nor

able to accomodate early check in plus awesome breakfast

the staff was very friendly, breakfast was amazing! the pool and sauna was incredible

wifi was horrible in room 501

our room was not replenished by room service

awesome breakfast and friendly staff

we arrived early and our flat was ready

the staff were super accommodating for our early check in

it also had laundry which we used twice

spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but also, unlike most airbnb-type accommodation, at canterra suites there are reception

these units are massive, full kitchen and literally 5 mins walk to train

early check in was accommodated

likely should have booked a day before my requesr for early check in was not read in time

quick and early check in.

their gym is limited to 4 cardio machines in a tiny room

was broken, no free shuttle as advertised, gym too small, no business center, no room

noisy, didn’t respect my early check in request, rude staff, expensive, disappointing bed size

they allowed us to do a slightly early check in and have late check out times compared to other hotels

asked for an early check in and was told it would be $50 for the housekeeping staff’s efforts

good location, arranged an early check in.

we had early check in

had a wedding to go to the afternoon we got there and the staff made it possible for us to get an early check in while they were fully booked the evening before

i asked for early check in they upgraded me to a room with a beautiful view and two queen beds instead of my

amazing views and super accommodating. we needed and early check in and it was no issue.

reasonable good room service but a limited menu

we had breakfast room service

excellent service! early check in and late check out!

location, 24 hour gym, pool, tv with netflix and youtube is a plus

the breakfast buffet was fabulous! bed/ room clean and very nice!

no ware pool - it can placed outside in the balcony! you got space!

would skip ordering breakfast next time

parking and early check in with luggage before event at roger s place was excellent!!

early check in and late check out were a necessity for me on this trip and they happily accomodated

was able to get early check in and great location

room service multiple times, no one picked it up

perfect location pool abd hot tub where great

asked for an early check in and they were so accomodating

the breakfast was absolutely outstanding

the pool was nice. wished they had a hot tub but that was minor.

suites are a very good size and layout with a great kitchen area

complementary breakfast was great! loved that there was a guest laundry!

we asked for an early check in and a late check out and both were no problem

great gym for a hotel. great location. love the layout of the rooms.

long hours for the pool access. great location. friendly atmosphere.

excellent place to stay. rooms super modern, clean and lots of kitchen facilities.

it’s clean. and has a kitchen

asked for an early check in and they went above and beyond and got me in very early

the spa tub

fitness room has old and broken equipment

breakfast was wonderful!!!!

staff were super friendly,bed was comfortable, breakfast was cooked freshly, excellent value.

the staff were great and friendly, and we were able to go our early check in which was great considering they were so busy this weekend

the steam showers are fantastic, spa baths are great and rooms are a good size

there weren't any kids squealing and hollering or racing up and down the hallways

big tub (we had a jacuzzi suite), liquid soap and shampoo in dispensers, beautiful decor, and room service (+) room service was amazing (-)bad point was we tried to order room service for breakfast sunday before we left but was told we would have to go to the dining (+) we ordered room service several times and they were super efficient and the food was excellent (+) the bed was comfy, room service was decent and fast, and the breakfast buffet was cheap and filling (+) the food was amazing and loved the fact we could order room service (+) the room was clean and room service made sure it was so through our stay (+)staff were friendly, especially the room service! (+)room service was actually amazing, and reasonably priced (+) the room was spacious, the bed was comfortable, and the room service was convenient and delicious

also liked the fenced in parking and outdoor lighting