very grateful for the early check in for the wedding, staff lovely everything else great !

good modern comfortable rooms with strong wifi and good showers

bar was great

arrived late and the parking was full, not really a complaint

tholes & puddles) and wi-fi signal was a little poor in

staff was able to arrange an early check in and early check

breakfast, bar and dinner

minor issue having to go outside briefly to get to rooms from bar entrance

staff and food and bar atmosphere and right near highclere, very nice staff so accommodating, clean and comfortable,

the bar staff were so friendly and funny and made us feel so welcome

the staff were excellent and our early check in was much appreciated

a plain yogurt at breakfast would be nice

and the food in the bar is really great - we went for dinner downstairs

bar noise couldn’t be heard in our room so slept well in comfy bed

comfortable rooms, friendly staff, great bar and food menu, continental breakfast was included

helpful staff in accommodating a very early check in and a remote and very late arrival

bacon arms when it was booked to request an early check in

pub downstairs is great in the evening and the bar staff were very relaxed, good chat and smiles

bar was a bit chilly, the gas fire in the beautiful fireplace didn't throw out much heat but

rooms are clean, bed was really comfy, everything you need in the rooms the bar downstairs has great drink offers and friendly locals in there too

coffee and biscuits left for us - they accommodated an early check in for us

there is a pleasant bar where you can come and sit in the evenings, you can also have a decent evening meal there

wifi isn t good and food is not great..

free parking outside the hotel was good

of parking, tastefully decorated large bedroom, great food, very friendly and professional

more helpful, taking delivery of a suit in the morning and also having the rooms ready for an early check in

parking was not

we reserved dinner for 7pm, and arrived around 6 for a drink, but were asked to perch at the bar until our booking time despite nealy all of the tables including ours being empty at that time

are on a six week trip) but if just a weekend stay

country side location and food and drinks menu, dog friendly room and bar area

staff were accommodating of our early check in, rooms were ready, spacious with a lovely walk in shower

home got flooded, asked for early check in and was given a lovely room with a fab shower

early check in was helpful in order to get changed

arrived early after a 6 hour drive to be told i had to pay for early check in

called room service 5 times no response.

they were busy with the wedding and yet they accommodated my request for an early check in with only an hour to prepare

my room service meal which i ordered at about 7:15pm had not arrived at 8:11pm so i chased it up, and

breakfast was nice but no fruit salad which i usually get at other hotels.

service hours should be a little extended, and the room service menu should be

loved that this hotel was so great with kids but still kept its class.

she arranged an early check in for me which was much appreciated as i’d travelled from stockport for a family

staff was helpful in allowing us an early check in. cheap.

perfect to break a long journey home with kids

parked caravans on south side messy with kids running around the car park

good position, simple and efficient. also good to have wifi

good wifi, clean rooms, lovely orange soap.

i have asked for an early check in and they wouldn't tell me if that would be possible

early check in allowed

early check in to attend funeral

i was attending the area for my fathers funeral it was appreciated that the hotel allowed an early check in and a late check out with no extra charge

no room service turnaround on second night

steve was super helpful over email and let us have early check in and late check out

the owner was friendly and allowed me have an early check in and late checkout, which was much appreciated

the stay here was really nice, very clean, had everything that was needed, from drinks to wifi

there were hot drinks and wifi and even a fan

only one slight thing and that was the wifi was a bit hit and miss but other then that nothing

early check in available, kids didn t have to share a bed, individual beds available in family

we waited a long time for early check in which was stressful as we had a wedding to get to

were rude, offered an early check in which we paid extra for, yet the check in was an hour after early check in was

excellent room - paid for early check in and room was available

bacon was over cooked and we had asked for an early check in but we had to change in another room, which was much nicer

got a free early check in which was nice

our room

ong with several other) was not ready upon arrival, we requested an early check in for 2pm and we re told it was 3pm earliest

got an early check in

parking at the front of the hotel

nice early check in and late check out

nice early check in and late check out

very helpful as we were working nights they gave us an early check in and late check out

the hotel even accommodated an early check in because our room was ready when we arrived

easy fast early check in

large comfortable room early check in and free

two additional chairs with small table makes life easy with kids /misc use

friendly staff - we arrived early and were helpful in an early check in

early check in was given as we were going to a music festival & wouldn t be back until the early

all the staff were very pleasant, and allowed a pre-arranged early check in

went out of their way to give us early check in

check in was quick and easy and we had an early check in

have more staff as i was waiting about two hours for the receptionist to get back to me about early check

staff at reception very friendly and allowed for early check in which was a bonus

helped to facilitate an early check in and couldn t do enough to accommodate us

they even allowed us an early check in time

staff at reception, the food, the pool, the amenities, the location and the cleanliness of the rooms

early check in facilitated for us as requested

wifi was pretty much unusable in our room

wifi was hopeless.

the bed was very comfy and thank goodness there was wifi

free wifi which is a great help

early check in

right in the town centre, everything is within walking distance, we were given early check in which was great

central, helpful staff - marissa allowed a free early check in. clean comfortable room.

property and rooms were very clean and they facilitated for an early check in

a returning customer yet wanted me to pay early check in 20 mins before time even though room was ready obviously don t try to make loyal

tean allowed early check in and late check out to accomodate for my specific requirements which was fantastic

loved the early check in and late check out that's really useful and the best i've come across

reception staff were really friendly & helped with early check in

were unhelpful with early check in

comfortable beds, early check in