excellent customer service. early check in and friendly service

staff was wonderful, the room was very nice and the pool was great

the pool was under renovation so my kids couldn't swim.

the free breakfast was the best we've had in a long time

quiet. comfy beds. good breakfast. nice staff. perfect stay.

front desk young lady went above and beyond and got us a room on top floor and early check in- very

breakfast was good

only downside was noisy kids in hall way right outside eating area

coin laundry and fruit offered in the morning

machine didn't work, washer and dryer were broke, kids running up and down the hallways screaming and crying at 10:30 at night

ready when we got there and we were an early check in

the room, fitness center pool and the variety of breakfast items!

great breakfast in the morning

to much chlorine in the pool. made my kids skin burn.

we really liked the exercise room the pool and the whirlpool. my wife loved the breakfast.

bummed we had to pay for early check in, but understand

indoor pool was perfect , the room was a good size and we loved the coat rack, what a perfect idea for

no in room coffee or room service.

the restaurant and bar staff were the best i have experience on my business travels across the country

breakfast was really tasty!! gym was well equipped. new hotel all was perfect!!

early check in was great!

staff was great about extra pillows & towwls, & accommodating our early check in

got a free late check out til 2 pm

nice swim pool and spa ,front desk was great help

pool ,staff and location

i appreciate the early check in.

there was a laundry but everyone left their clothes in the machines (just set a timer on your phone for ps)

wish they would have provided more kitchen stuff like pans and plates

kitchenette, full size refrigerator, a throw blanket and even a laundry basket

the small kitchen was perfect for what we needed

was wonderful accommodating my early check in request as i was traveling with my 90-year-old mom who was in boise for a cardiology

restaurant/ bar was such a warm feel

there was a gym, pool and spa and everyone was very friendly.

i love the pool and hot tub being open 24/7!

that the bar only served beer or wine. i drink liquor.

after being charged for an early check in fee of 15

can do early check in

have a soap dispenser or soap bar at the bathtub

had a great time and great bar and breakfast

nice pool, hot tub, toddler wading pool, sauna, gym and more

great location and parking. loved getting early check in. very spacious comfy room. loved gym.

thank you to the gal who waived an early check in time for me

t bar or bathroom sink) shone on person still sleeping

the kids wouldn’t touch the eggs because they had parsley on them

the bar sink instead of using bathroom sink

also i had a request for an early check in that i made at the last minute and they were able to accommodate us, no problem

early check in.

i loved the special touches like ear plugs in the room and free laundry facilities

even a free laundry facility, which i used

gym was great

location, friendly staff who allowed a early check in. nice hot tub

the shuttle from and to the airport was timely

large spacious rooms, good breakfast options, pool

laundry service was fairly expensive at 2$ per washer and dryer load and the dryer was extremely

breakfast and swimming pool

we arrived into boise early

breakfast was delicious

pool water was freezing, and sometimes the keys didn t work when trying to enter the building or

she recommended excellent restaurants for breakfast, lunch and dinner

breakfast wasn't handled as well as other hotels on or trip

early check in and perfect check out time

we stay often with the kids for staycation

gym did not have a ton of equipment

airport shuttle was timely

shuttle was perfect and your staff /driver nick exceptional

allowed early check in

the receptionists was able to secure us an early check in for us after a long and tiring week of traveling

they did have a bar by the lobby area that offered neat pricey food and drinks

the breakfast was delicious and coffee was good too

free parking

the parking is a little difficult, but not too bad.

accomodating with my early check in request. clean, friendly, great breakfast.

my kids had a lot of fun in the pool

the pool has a toddler side and a deeper end which was great for my family

the breakfast staff seemed really bothered by us and by our kids

breakfast the pool and gym all really great!

a big thank you to them for accommodating our early check in request

great facility and safe with young kids

it also is one of the only downtown hotels that offers a complimentary hotel shuttle which was a nice bonus

first, my kids are both teenagers but were turned away from the pool

amazing views from our room of the city! room service was great.

staff super friendly and helpful, allowed us an early check in and stored our bags on checkout day

airport shuttle, bar and restaurant.

picky daughter - and a perfect start for her busy day, as we were there for her to compete in a gymnastics meet

only had one breakfast - continental something - with granola, banana bread, fresh fruit, and oj

shower head was too high for me to reach it (i'm only 5 foot); only breakfast was through the bistro

location, early check in and free breakfast.

didn’t like the fact that they charge for a early check in even if the room was available

wonderful hotel! clean, fantastic breakfast area, wonderful staff all around.

breakfast and heated pool

we could hear kids in the pool after dark even on the 3rd floor.

we were also given an early check in which was great

it was a new facility, there was also a gym, laundry, hot spa and pool

i was traveling with three kids and they were so helpful and accommodating

gym, breakfast, room was large, great for getting work done

also, a shuttle was available 24/7 to take us anywhere within a 5-mile radius of the hotel