friendly staff, early check in, complimentary sodas, no pressure

room 109 was the pits ! no chairs in pool area

wifi was sloooooow.

friendly and helpful staff. room was clean and everything worked. wifi was superb!!!

well lit parking lot

the woman at the desk tried everything she could to get me an early check in

breakfast was really

have an ev charger on site

the breakfast was also pretty good

the pool wasn’t stocked with towels.

she even made sure i could do a early check in

also, the pool area doesn’t have enough seating area

great location. quiet. great breakfast

clean, well equipped, nice pool

bugs in and around the pool. pool could be cleaned a little more, but was still very pleasant

early check in

early check in is why i like that hotel best

room smelled like cigarettes. also couldn't connect to wifi for some reason.

no breakfast or restaurant or gym due to the renovations

our kids have allergies to dogs and it was surprisingly for us to find dogs in the hotel

spoke with staff on the phone for an early check in

i asked for early check in- no problem

very clean. good waffles for breakfast

the pool was not open

no breakfast

front desk allowed early check in/late check out.

slightly early check in

rooms were spacious and the pool was nice with the hot tub - breakfast was decent

the room was nice breakfast excellent will stay again

the pool was clean and perfect temperature and size

breakfast buffet, clean. staff were kind, let me do early check in

housekeeping was on point without me telling them i need room service but as a reminder if you planning on leaving out and you don t want your room clean

love that the daily room service is optional too - saves so much energy and

hallway and rooms around us because there was a big family that all had different rooms, and the kids were running up and down the hall from room to room at 6:30 am

position and pool area parking very easy

staff was awesome in accommodating an early check in

the room clean and had amenities like a hair dryer, iron and ironing board, laundry bags, microwave, refrigerator, shampoo/cream rinse, soap

clean rooms, nice pool and quick check in and out

pool was too deep specially for small kids and elderly

this is the best location in cost benefit and has a good breakfast

got an early check in staff were very pleasant and helpful

free shuttle to & from universal orlando. very good free breakfast. room comfortable.

shuttle never came

close location and free breakfast

there are no shuttles to take customers to and from the airport.

got an early check in with no issues

needed early check in, and they provided at earliest convenience

the pool was not clean

very useful laundry room

rooms, breakfast, location, laundry

love everything about the hotel the location and the way the staff accommodated to our early check in

the rooms were very spacious, the kitchen was very complete, and the breakfast was excellent

friendly and we were able to get everything we needed, including toilet paper, trash bags, and laundry detergent

room includes a small kitchen and a sofa bed which was very helpful for our family with kids

this laundry room really helpful

no early check in offered

location to universal studios. early check in

-arrived extremely early and they accommodated an early check in for us -the hotel is very clean, the housekeeping

early check in.

early check in without charge, receptionist was very helpful

we called ahead of time to ask about an early check in and they immediately got us into a room

i got to my room early from an early flight and i was very tired and i was accommodated with an early check in and

the breakfast

a second grab bar in the shower, would be nice.

breakfast can be improved. the bar didn't have any dinner options as well.