the woman at the desk tried everything she could to get me an early check in

the closing hour of pool.

excellent staff. quiet, nice gym and laundry facility. nice breakfast

microwave needed in lobby to heat breakfast

breakfast was really

she even made sure i could do a early check in

comfortable bed, nice room overlooking the pool

gym was real small

we could have lived there as it had a nice kitchen too

good breakfast options too

early check in

early check in is why i like that hotel best

i would extend the bar hours to at least 2am

9 am knock on door and opening of door for room service a bit

were extremely hard and room service continued to knock on the door even when the do not disturb sign up starting at 8am

early check in, excellent a/c

no quick breakfast anymore but you have a whole

small breakfast selection

also, adding a hot breakfast bar

hoped for more than a grab n go breakfast

i arrived earlier than the check in time and kristin arranged to get me an early check in

we had a suite style room with full kitchen and daily updates of the provided free snacks, waters and sodas

the hispanic lady that work in the kitchen

breakfast was not as good as normal

came with a semi full kitchen great for rehearing meals

friendly staff, early check in, complimentary sodas, no pressure

room 109 was the pits ! no chairs in pool area

the kids played in the pool.

pool was dirty, they never cleaned the room, had to ask for toilet paper always, no coffee machine,

lots of arguing in the parking lot and suspicious subjects walking around vehicles.

i liked that we came off of a cruise ship and were able to have early check in

very clean, very nice gym and pool area

it has a pool and gym

the pool and hottub.

pool was crowded with kids

i needed an early check in time and they were very accommodating and helpful

breakfast was bad

wish pool was heated.

breakfast was a grab and go and it was things my kids wouldn’t eat

clean, employees were nice, breakfast was excellent, very safe area!

slightly early check in

front desk allowed early check in/late check out.

helpfulness, breakfast

the gym even though small had lots of options

the room was nice breakfast excellent will stay again

staff were excellent and accommodated early check in and late check out as

i especially love the pool, with an outside shower and bathrooms

staff were excellent and accommodated early check in and late check out as

no pool and breakfast ended at 9.

realize it's florida and pools should not need to be heated and although the sun was shining and we wanted to swim, the pool

staff was awesome in accommodating an early check in

this is the best location in cost benefit and has a good breakfast

kids saw roaches and too close to prison

far from universal, the pool is nice, breakfast is great as well

the room was clean.and welcoming also the breakfast was very good

early check in if your a choice member which an very polite employee informed me of this much

staff friendly, rooms very clean and a nice breakfast bar. close to restaurants and shopping.

very large well equipped room, good breakfast

breakfast bar.

the pool was clean the gym was in perfect shape and the rooms feel at home

we called ahead of time to ask about an early check in and they immediately got us into a room

i got to my room early from an early flight and i was very tired and i was accommodated with an early check in and

the breakfast

breakfast was a big disappointment, and the ac was on on a very very cold temperature, to a point

located in safe area, bar food was a nice touch because we could order and take to room and

breakfast buffet, clean. staff were kind, let me do early check in

hallway and rooms around us because there was a big family that all had different rooms, and the kids were running up and down the hall from room to room at 6:30 am

housekeeping was on point without me telling them i need room service but as a reminder if you planning on leaving out and you don t want your room clean

staff was very friendly and accommodating, free parking, free breakfast, shuttle to universal

love that the daily room service is optional too - saves so much energy and

the early check in manager was very pleasant

early check in.

pool was nice

they could have offered a greater variety of fresh fruit at breakfast.

the breakfast area is too small to fit a lot of people

got an early check in staff were very pleasant and helpful

the shuttle service was excellent

location,comfortable and great breakfast.

had to go to hotel next door to get tickets 2 shuttle to park: it only goes out in morning we got there at 2 pm

the pool was not heated. it was freezing cold where tourists were not used to that.