they were accommodating to early check in

encourage an improvement in breakfast in the morning

breakfast

breakfast was amazing, everything about the stay great!

cleanliness, availability and price, continental breakfast.

to check in at noon, but were told we would be charged extra for early check in

only issue was the grab and go breakfast

a lot of foot traffic. trash cans were full. no. breakfast

the breakfast was horrible; need a better selection.

no real breakfast

asked for an early check in and although they were sold out they made sure our room

bed comfortable, room spotless lots of good restaurants within walking distance we did not have breakfast best rate of any on our

great breakfast downstairs. i loved having coffee in the room!

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints,

are always clean and staff is always courteous and accommodating the free breakfast is a

they worked with me for early check in and late check out

bed was so comfortable. nice selection of foods for breakfast.

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

kids enjoyed the pool

problem was the sofa bed was way to small for both kids

the general manager was very personable and accommodated my early check in.

pool too small.

staff working the breakfast kept the area very clean

the breakfast was great, love the soft reopening! location was very convenient, as well!

breakfast was excellent on both days

the staff was amazing. accommodated an early check in and room change. free parking.

with covid, restaurant and bar weren t open.

not like the room because it was right next to the elevator and i was put on a floor with alot of kids due to a tournament

i came to get away from my kids only to listen to someone else’s all night the whole two nights stay

not enough parking

got early check in

the helpful and friendly front staff, beautiful and clean rooms, comfortable bed, able to get an early check in and loved the bar/pool table in the

pool table and bar in the lounge area are great features

nice pool and gym. open even during the “pandemic”

loved the location, the area, the comfortable room, shuttle service, pamela (guest service who cleaned our

pods in room, great restaurant (good beer, cocktails, apps), friendly staff accommodating early check in, starbucks coffee in the attached sheraton restaurant serving breakfast, modern and

really liked the work out gym - spacious and excellent equipment and loved the cold wash cloths option

wifi was terrible,staff said it's always spotty

the rooftop bar was great with nice drink selections and small plates

good wifi very nice restaurant inside

we have a very busy schedule so it was a relief when i called the sheraton to inquire about early check in

i needed an early check in and carla was most helpful

we were able to get an early check in and the night time staff was very helpful when we returned from our event late at

the pool was warm and so much needed in that hot weather

were always there to open the door for us, answer our questions and spend time talking to our kids

location and the early check in

nice and friendly staff. good breakfast.

great breakfast and friendly staff!

rest...and breakfast staff

i liked the convenience of having a fitness center

really nice and assisted with the 1 or 2 questions we did have, and we ended up not needing an early check in, but they were going yo oblige had we still neededit

needed an early check in and marie at the front desk was so kind and helpful

great place, the hilton pool is also included at the hampton. the hilton pool is open 24/7

pool was a major let down and disappointment, there were 6 kids playing in the pool so there was no room for anyone else , they also had an extension cord

breakfast, pool and room were all perfect

phenomenal customer service at front desk, early check in without an additional charge

fitness center inadequate. tiny indoor pool.

easy to get into very good breakfast and the drinks at the bar were excellant

and the bar area is good and bar tender is nice

staff at the bar were definitely top notch

location making downtown very accessible, and the staff was very accommodating especially with early check in

the staff was very friendly and helpful! it was clean and my kids loved the gym!

the gym was closed, and the breakfast grab and go was not great.

prices of the drinks at bar and the waiting for waffles

the gym not being open because of covid

positives; early check in and a very comfortable bed

great staff. was able to have early check in which helped me tremendously

i’m disappointed in the gym as there were no wipes to clean equipment, no water, no cups, no coffee, no towels so while the

breakfast was top notch the hostess was accommodating

breakfast was a bit expensive. having a turkey option for non-pork eaters would be awesome!

great location early check in friendly and helpful staff.

room service was excellent. the food was good. the parking valet was awesome.

location, access, gym.

and comfortable room, nice bar and restaurant, welcoming staff, gym facilities at ymca excellent

gym

allowed us early check in without charge

the bar, restaurant, and room service were excellent

elieve her name was ariana or something similar) and the nice driver of the hotel shuttle

room service hours are limited electrical outlets in room are quite limited and difficult to locate

the history and decor were awesome, and the room service from the asbury was insane

given early check in, although management rescinded an earlier check in promise

shuttle wasn't marked for right hotel. said sleep inn on it. no early check in allowed.

i forgot to ask where i get the shuttle from the airport back to the hotel.

to the gas station and accessible to the highways to get to others places they offer convenient shuttle rides to the airport

liked the free airport shuttle and was pleasantly surprised at the spaciousness of he room

an early check in and a surprise gift

a pool or jacuzzi or spa imenities would put this hotel over the top.

nice rooms, windows with a view were nice and our spa tub was really nice

angeline's serves a great breakfast and dinner.

everyone we encountered (including valet, front desk, room service & housekeeping) seemed genuinely pleased to make our stay special (+)loved ordering room service at 1 am. friendly and helpful staff!! (+) i was given wine upon arrival, a bellhop carried my bags for me, and my room service was fantastic (-)was piloting a new brunch program and food wasn t available at the times listed on the room service menu (-)kimpton does not serve food or even room service until 8am. parking is expensive. (-) we ordered room service because we missed our dinner reservations (+)hotrl was clean and beautiful and room service was (-) also there was not a microwave in the room, it room service brought one right up (-)didn't like that they don't offer room service (+)we liked the rooftop bar, room service, & location. all the staff were most helpful. (-)no room service menus or drinks in room

they also met all of my requests of an early check in, and floor preference

i was able to get early check in

also had no information on room service or how to reach the front desk by phone

the location was amazing. even with covid-19 going on they did have some type of breakfast.

pool was not available