they worked with me for early check in and late check out

low price, continental breakfast

my kids loved the indoor pool

the kids asked if we could stay at fairfield again for our next tournament ( we’ve stayed at 2 other

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

asked for an early check in and although they were sold out they made sure our room

are always clean and staff is always courteous and accommodating the free breakfast is a

breakfast needs updated

need more breakfast items

great breakfast downstairs. i loved having coffee in the room!

i had a very early flight and they were able to accommodate an early check in which was very much appreciated

danielle was able to get us early check in so we could get ready for the concert

requested early check in but they told me i couldnt

we were lucky to get an early check in because we had been travelling all day

didn't appreciate the pool not being ready

early check in

breakfast was simple, but good

they no longer have the breakfast in the morning only coffee and juice

the breakfast

small gym

they were accommodating to early check in

my room was clean and well stocked and the bed was comfortable. the breakfast was pretty good.

no real breakfast or place to do laundry but nothing major

within walking distance and our favourite shops are in the area, and they have a great choice of breakfast

the breakfast was great and the room was clean and comfortable

to check in at noon, but were told we would be charged extra for early check in

the breakfast was just muffins and a breakfast bar.

only issue was the grab and go breakfast

larger array of breakfast options, i am not sure if the lobby is essentially a good place to serve free breakfast

the breakfast was horrible; need a better selection.

they worked with me for an early check in and were always very friendly

i booked property, i requested an early check in if at all possible

greatly appreciated the early check in. lots of restaurants within walking distance.

she worked diligently with me to get an early check in, during a concert weekend

pool was closed due to covid

i got an early check in

early check in and female office staff had me sit, when i saw someone else check n w male staff i

weekend front desk staff was great. helped solve many issues....early check in.

great location kids enjoyed boardwalk paddle board food was great

came in late from concert and ordered last minute room service

they let us do early check in so we didn’t have to check in late after the concert

breakfast attendant can’t handle “crowds”

rooms with kitchen and dish washer

could have more choices for hot breakfast, but i still enjoyed my stay

love the kitchen that includes full fridge, microwave, dishwasher, and plates/silverware

early check in was nice so we could rest before our concert

this place is usually booked so i must have been lucky with my early check in and room inspection

i was visiting friends for the holidays and my flight got in a little early

the gym exercise equipment is cheap and out dated; needs to be

young kids running around pool and dining area

i called before arriving and asked for an early check in and was told i could arrive at 2

friendly staff, it was extremely cozy and the gym was very nice

great breakfast and clean

kids knocked on my door in the middle of the night

modern rooms and bathrooms, full hot breakfast, friendly staff, best hotel i have stayed in a long

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

only negative thing that i can say is that my boyfriend wasn't allowed to bring breakfast from the free buffet up to the room for me to have being that i wasnt feeling well the

it was clean everything worked fine a light breakfast was provided

thoughtful proprietor, breakfast generous

breakfast was garbage

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

nice scrambled eggs for breakfast

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

breakfast could be 100% better and they need a travel agent rate.

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

location making downtown very accessible, and the staff was very accommodating especially with early check in

the gym facilities was phenomenal

would've like to see the gym, enjoy the view at the rooftop, and just really appreciate the city life in charlotte

i wish the breakfast was open later and the bar as well

everywhere you can hear everything in the room so you hear all the noise of people me and my kids couldn’t sleep all night worst experience ever never going there

pods in room, great restaurant (good beer, cocktails, apps), friendly staff accommodating early check in, starbucks coffee in the attached sheraton restaurant serving breakfast, modern and

rooftop bar was a nice as well

the rooftop bar was great with nice drink selections and small plates

the wifi in our section of the hotel was spotty.

good location. ev chargers. good sized rooms.

i was there for a family reunion and embassy suites allowed early check in without paying for another nights stay but courtyard did not

i liked having the balconies even though we didn't open the doors because of the kids but it was still a nice view

pool and whirlpool are nice with fire pit outside

the bar didn’t pressure while i was just looking at the menu

snack bar not available

i needed an early check in and carla was most helpful

we were able to get an early check in and the night time staff was very helpful when we returned from our event late at

we have a very busy schedule so it was a relief when i called the sheraton to inquire about early check in

the restaurant and bar were delicious

the rooftop bar and pool/gym were closed

allowed us early check in without charge

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

the hotel offer us a ride to the train station in their fancy shuttle, which is a replica of an old london cab

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

the bar in the hotel closes at 10pm as does room service.

great staff. was able to have early check in which helped me tremendously

positives; early check in and a very comfortable bed

the gym was one of the best we have seen at a hotel

good breakfast (they have nutella so it was a plus for my kids) and nesspresso was a plus for me

the rooftop bar was amazing and the location was everything definitely will return

phenomenal customer service at front desk, early check in without an additional charge

that the bar wasnt open

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

fitness center was adequate

and the bar area is good and bar tender is nice

really nice and assisted with the 1 or 2 questions we did have, and we ended up not needing an early check in, but they were going yo oblige had we still neededit

needed an early check in and marie at the front desk was so kind and helpful

the breakfast was more then danish and coffee, it was really good and delicious

the fitness room

he scared my kids and my son with autism struggled staying there for the rest of our stay because he was scared

great location early check in friendly and helpful staff.

room service was great and very helpful

it a great hotel meet our expectations. also it was great have the access to the ymca gym.

it s a little outdated in the lobby outside of the bar and restaurant.

pool not open for the kids

an early check in and a surprise gift

the room was very clean and the restaurant had an excellent breakfast.

the gym was state of the art and clean

angeline's serves a great breakfast and dinner.

we got the king corner room with the spa bathroom and that room is amazing

staff, we were allowed to early check in & we got a 1st floor room. that was helpful.

the parking lot was congested. pulling in and out was a challenge.

was resurfacing the parking lot

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

the pictures of the breakfast had bacon but there was only sausage

the staff was amazing. accommodated an early check in and room change. free parking.

beautiful area. free parking. nice gym amenities

a really good gym, the pool area looked great, and the room service was very yummy

i loved the location and free parking

parking @ night is hard to find. no hot tub.

i called for an early check in and even though they were completely booked the night b4 someone called me when a

me booking my trip when the pool was closed but my spa tub made up for it

someone had a pool party in the wee morning hours

arrived too late to use pool facilities but

parking lot closed and only one exit to building due to construction.