staff were fantastic - sorted early check in for us as we were attending a wedding

lovely hotel shame building work going on no wifi no tv signal lids village lovely nice breakfast nice glass bubbly for birthday

is ongoing works till march to update the restaurant, we also had room service when we didn t order anything which woke us up but can t complain the room view

at the suite there was the parking in front of us

you need more signs in the parking lot too

were extremely helpful and quick to communicate with my request for an early check in

location, room was clean and comfortable, staff very friendly, breakfast was delicious (especially yas's smoked salmon) and the views are spectacular

we had to leave at 6:00am the following morning and the cook had a full scottish breakfast cooked for us before we had to set off

kitchen was fully equipped

the breakfast was superb; warm freshly made pastries, waffles cooked to order and full cooked breakfast

reception staff were welcoming and helpful (early check in, offer to help get us to the

having access to pool and gym included in stay a lot of hotels charge extra

location, very good leisure facilities especially if you are interested in golf

it has everything you need - restaurant, fitness, shop, swimming pool, spacious rooms overlooking the lake, comfortable beds, good breakfast options

spot with great facilities ~ onsite gym, pool and restaurant as well as a huge indoor play area for kids

we had travelled up from england for a good friends funeral and requested an early check in to freshen up before attending and the staff met our request by making this possible

we had dinner and breakfast and both were very enjoyable

very friendly staff. hotel facilities, i.e. breakfast, parking, location.

we had an evening meal as well as breakfast, the way this was served made us feel comfortable and safe, considering the covid

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

hotel staff so helpful when asking for early check in for some room and a disabled room

request for early check in accepted good cooperation from reception staff.. excellent breakfast.

th two kids)

if you are resident, they never told us and we had no space to dine in the whole town

history and the location were great; the staff were great, and the laundry lady worked very hard to have our laundry done early

really comfy beds and they accommodated an early check in for us.

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

on site parking early check in and the staff where exceptional from check in to our

they allowed us to have an early check in at no extra cost and over the course of our stay, always asked how she was and

warning guests not to turn up before 4pm or get hit with a $20 early check in fee is not a good way to run a business

subsequently i booked early check in which stated it cost £20 only to discover i was charged 21

spotless, early check in and a fab

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready for a wedding we

staff were really helpful and went out of their way to enable an early check in although one member of staff was particularly

the moment we arrived, staff were friendly and accompanying, helping us to find a table in the bar where our baby monitor would reach from our room above

lovely bar with a pool table

to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were absolutely magic

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

the music is crazy loud so i didnt sleep for a few days but went down into the bar to join instead

parking etc

a good location with reasonable car parking

location for loch lomond, wifi was superb

asked for early check in as our wedding was at 1 pm

the rooms were clean and good parking to the rear of the

has parking, easy access to coast and other areas

staff friendly and helpful room service was great, food awesome

very comfortable and the breakfast was unbelievable really delicious and fresh and local

the friendly staff despite being very busy. the food was good. the early check in.

before arrival, communications were excellent with them doing their best to sort an early check in/ luggage drop off

i was a bit skeptical that there was no dedicated parking but this ultimately did not matter as i was able to park right out front of the hotel

easy parking

expected and great value for money on waterfront with a bus stop outside hotel is also a busy bar and restaurant - no noise

allowed early check in as room was empty

size of room and choice and quality of breakfast

great breakfast

the convenience of having an ev charger on site & another across the road

nice room nice bar and restaurant

close to ferry. early check in.

were very welcoming and let us have early check in which was much appreciated

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

george at reception was amazing. the bar staff were good and the indian food was fabulous.

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us , excellent table bar

we requested early check in & they were able to oblige

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our absence

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

great bar and beer garden

really liked the quirky story behind the douglas hotel and the early check in

early check in. arrived at 8am. to room around 1pm

charged 30 for an early check in considering the room is already clean and empty for us to use

location, perfect for very early check in at airport

easy and early check in

staff were welcoming and helpful with an early check in

unfortunately due to having an early check in we only had a continental breakfast

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

easy drop off by car, very clean rooms, great location for an early check in.

convenient for early check in at glasgow airport. quiet and comfortable.

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

early check in and 12pm check out

allowed me early check in which was most helpful

the late checkout was excellent as was an early check in

friendly staff who helped get an early check in

very kind and organised a very early check in as i was flying in for a family funeral .

t really a gem but it was fun looking for it)

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

gym was a little small and limited in function, ie no treadmill

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

most staff were helpful, early check

room was clean and the receptionist was very friendly and helpful and even gave an early check in

location was perfect, rooms were clean and got early check in

early check in was very useful and accomadated well.