the friendly staff despite being very busy. the food was good. the early check in.

before arrival, communications were excellent with them doing their best to sort an early check in/ luggage drop off

i needed wifi and they were experiencing problems; however, they went 'all out' to get me connected, free of

parking , reserved me a ground floor room on request, nothing to much problem for the staff

parking is free on the street outside as well

asked for early check in as our wedding was at 1 pm

the wifi was weak and inconsistent in the room.

very comfortable and the breakfast was unbelievable really delicious and fresh and local

ample parking

dinner was very good with good choices. no laundry facilities

we had travelled up from england for a good friends funeral and requested an early check in to freshen up before attending and the staff met our request by making this possible

food at the bar was good as well

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

was excellent, especially the breakfast compliments to the chef

amazingly nice staff, big and nice rooms, good breakfast.

were very welcoming and let us have early check in which was much appreciated

close to ferry. early check in.

bar well equipped

their scotch whisky selection in the bar beds improving ud83dude01.

member of the bar staff who seemed to like a good moan

really comfy beds and they accommodated an early check in for us.

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

the music is crazy loud so i didnt sleep for a few days but went down into the bar to join instead

all staff get 10/10 bar staff, owners, dj, security and even the cleaners we only met through passing in the morning

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

location, the room was nicer than i was expecting for the price, plenty of hot water, the wifi didn t work very well but i didn t really need it

warning guests not to turn up before 4pm or get hit with a $20 early check in fee is not a good way to run a business

spotless, early check in and a fab

on site parking early check in and the staff where exceptional from check in to our

subsequently i booked early check in which stated it cost £20 only to discover i was charged 21

they allowed us to have an early check in at no extra cost and over the course of our stay, always asked how she was and

staff were really helpful and went out of their way to enable an early check in although one member of staff was particularly

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready for a wedding we

room is very spacious with a great bath for the kids, exceptionally clean with a very nice bar

clean, friendly staff, lovely breakfast. great price

to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were absolutely magic

accommodating with early check in special circumstances and excellent breakfast included in the price

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

easy to find and off road parking the the bar very cosy and comfortable

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

staff were fantastic - sorted early check in for us as we were attending a wedding

everything...scenery location hotel spa staff ....brill ud83dudc4c

very pretty and well located. lots of parking.

they should italian cusine pizza and pasta and onion rings for kids

location, free parking, breakfast included. great price, nice views.

and room was lovely staff on reception nothing was too much trouble, gave two weary travellers an early check in and room upgrade as well at no extra cost

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

room was amazing,comfy bed,excellent room service

here with my 3 kids for a family wedding

here with my 3 kids for a family wedding

reception staff were welcoming and helpful (early check in, offer to help get us to the

was perfect, food was great, facilities were fantastic for kids and staff were really friendly and

golf, swim, hike, eat, massage, kayak, crossbow etc

room with beautiful view food was excellent staff so friendly and helpful spa was brilliant place was spotless the list could go on how good it was

was plentiful & nice , staff were all very friendly, hotel was spotless, bar prices were reasonable

hotel staff so helpful when asking for early check in for some room and a disabled room

request for early check in accepted good cooperation from reception staff.. excellent breakfast.

am disabled and can't walk very far they made sure that my room was near the parking bay and had easy access

meal in the bar in the evening, and really friendly staff

nothing for kids to do

location, perfect for very early check in at airport

and was able to get an early check in after arriving on an early morning trans-atlantic flight

early check in. arrived at 8am. to room around 1pm

charged 30 for an early check in considering the room is already clean and empty for us to use

we had a good early check in and noon checkout, allowing us to have a very easy journey

convenient for early check in at glasgow airport. quiet and comfortable.

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

easy drop off by car, very clean rooms, great location for an early check in.

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

walk to the airport for an early check in

really liked the quirky story behind the douglas hotel and the early check in

customer service, cleanliness early check in and tartan carpet

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

we ate in the bar and the food was great

lounge bar very comfortable and great value

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

we got an early check in and a late check out

allowed me early check in which was most helpful

early check in and 12pm check out

very kind and organised a very early check in as i was flying in for a family funeral .

ite, room service, staff, etc) was great

gym is lacking in equipment but ok

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

the staff allowed us early check in and late check out

early check in was very useful and accomadated well.

most staff were helpful, early check

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

room was clean and the receptionist was very friendly and helpful and even gave an early check in

clean and professional service. i was able to get early check in

were exceptionally helpful , asked for early check in which was facilitated immediately

i d requested an early check in and it was handled brilliantly and gave to me free of charge

for an exam and they were very accommodating with early check in and late check out

cleanliness of the place was first class, the staff were most welcoming and even catered for an early check in

location and early check in was appreciated

girl helped us out with an early check in.

good breakfast...and early check in...

not really suitable for young kids

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

pleasant and professional staff helpful with early check in as we were getting dressed for a

location. wifi. space. parking. restaurant.

we ordered room service and the food was delicious

selected this castle hotel because the kids really wanted to stay in a castle

car park on site was handy but plenty of street parking too