think that was her name) upgraded us so we could get an early check in; our reserved room wasn't ready

room, very clean, nice pool and exercise facility, beautiful building inside and out, quiet

room service excellent

small but decent gym

location and historical features of the property. the pool and gym area was very nice as well.

staff friendly and we were very accommodating with early check in

i also needed early check in and that was easily accommodated also the picture of the old motel was rad

very comfortable. got early check in. staff was so nice.

need s a better pool and a hot tub

the food from room service wasn t so great.

room service took forever for 1 pint of ice cream

afford valet all three nights and the overflow parking lot was a little far at night with 2 kids

staff were so friendly and helpful with early check in and late check out

staff were so friendly and helpful with early check in and late check out

there's a nice bar and restaurant in the lobby

early check in accommodated and front desk agent angela was very nice ! room was clean.

there was dirty laundry/underwear left in the closet, the tv had to technologically serviced and the audio didn't

the property has everything to meet basic needs of a hotel (gym, sitting area, etc

great location, friendly staff, clean rooms, nice gym

there is also a huge fitness center which was well equipped, resembling a gym i might find at home

owners accommodating to my early check in request

asked for early check in and front desk staff excellent

early check in and customer service.

pools and breakfast are still closed while water park is opened already

it took almost 1 hour to get my room service order...

the hotel has a comfortable lobby that has a cocktail bar and a restaurant inside

i had asked for an early check in and she was so accomodating

good breakfast and close to good restaurants.

i come here often just for the breakfast

it was clean - the staff was excellent - loved the pool and the bar/restaurant

swimming pool was very clean, the staff who served the breakfast were very friendly, betty and criss, also

early check in was available

no breakfast

we were even allowed a late check out without having to haggle with the manager, she was very accommodating

the daily rate is too high for a place that only offers a room and onsite parking

the breakfast was just a bagged mini muffin and but-very-good coffee.

kendra really went out of her way to help us with an early check

a little calm in the city. great location very clean. windows actually open. early check in.

we requested an early check in and was well accommodated upon are early arrival thank you

we wanted to order late night room service but apparently there wasn t anybody on the shift.

i was disappointed there wasn't a swimming pool or a facility to eat during the day

accommodated our early check in request, and late check out

early check in

our room was suppose to be readu for early check in

no clean towels next day no room service

the pool was a little cold and the hot tub was a little hot l...

i was able to do early check in and was close to the campus to make the football game with the family

i forgot about the breakfast. the housekeeper, rosa, was very helpful.

clean, recently renovated, good network speed and with some breakfast on offer.

would have liked raisan bran for breakfast

i would not count on their breakfast offerings

room, decent bathroom polite service staff was located close to where i needed to be i got an early check in which was great would stay there again if

i called twice to request early check in and both times they were rude and hung up on me

pool was closed cause of covid

maybe have quiet hour 9pm-10pm for hot tub only, no use of pool after 9pm for noise issues and guests are requested to be quiet and respectful of other guests

open door policy at laundry room

the free ice and hot tub and laundry service

the place is clean and early check in was possible

the only thing i didn't like was that there are not enough rooms with spa bath.

more streaming services on tv. add filtered water on gym.

and check out process, great location, abundant parking, clean and comfortable room, incredible breakfast - large variety, generous, fresh

were very clean, the staff was friendly and helpful, and the continental breakfast was tasty and convenient

the staff wad nice and allowed an early check in.

liked that we were allowed early check in as soon as we landed as well as early check out and the process was super flexible

they were able to accommodate me for an early check in

staff who were able to give me an early check in

pool was not useable

had a hectic schedule on check in day and required an early check in

were excellent, breakfast was truly good and convenient

staff is friendly, parking is reasonable and the breakfast is a full breakfast

good hotel facilities such as swimming pool, gym and self service laundry

everything was perfect location , clean , swimming pool, staff, laundry machine

early check in

i came all the way from fresno by train and ended up being early so we had no place to settle in

she was very helpful with getting us both a early check in and a late check out

you had the option of requesting early check in or late check out and receive confirmation in real

jacuzzi pool should work like the photos

he got us an early check in when needed

i wanted to try out bar they have there but next time

great breakfast, self laundry option

with kids and traveling it was really nice to be given this flexibility

the area is beautiful, nice to relax either at the pool or on the benches overlooking the harbor

paid for early check in and they had the room ready. breakfast was decent.

early check in. friendly receptionist (girl).

decent breakfast included

the kitchen in our room was poorly stocked

rooms are very small. fitness center tiny with 3 machines crammed together.

helped me with early check in

breakfast and comfortable beds

very clean, great breakfast and gym

welcoming staff, great breakfast clean room and gym and location that is close to bart.

it was updated. the hotel room was clean.i appreciate the breakfast also.

we reserved handicap room and needed early check in

i didn't get a room with a view of the marina i got a view of the parking lot, my early check in was like

desk staff that checked me in, went out off her way to accommodate my needs and request for an early check in to make my special event

had to drop and pick laundry where it could have been picked up and dropped off without me being present in the room, so

location is wonderful, nice room, pleasant staff, great breakfast spot.

early check in

from the front desk to the parking and room

staff was kind and courteous, the room was clean and even though we did not end up checking in early they had approved an early check in

i was given an early check in, much appreciated. very friendly staff at registration.

to order out bistro was out of certain foods the kids would eat and very expensive to buy soda and water other than that our stay was excellent and

hotel does not have a bar or restaurant

instead of posting the changes around the hotel, we had to ask & then me & my wife & kids was told

free breakfast, gym or access to courtyard due to ridiculous california covid laws