refused early check in at 2:30 before we left for the caves

bed, and spa tub, and pool

staff, comfortable bed, wide variety of breakfast items

cleanliness and really nice staff. good breakfast also

the breakfast was good

en though i requested an early check in

breakfast was not made to actually serve anyone

there was no breakfast

what breakfast???

stated microwave there was none, no breakfast, room had cobwebs, didn't look to have been vacuumed, furniture damaged, the visible

room was very clean and they allowed a very early check in

was a huge wasp nest on back corner of hotel building by the pool

wish had a shuttle to churchill downs

i paid for the king room-deluxe with the spa tub

pool was ok

scheduled an early check in and wasn't able to do so

early check in

they are pet friendly and they allowed us an early check in

pet fee was $0.00, that’s an a+

fact nobody said anything to me about parking my truck in front of my door, i drive a big

accommodated us with an early check in

unsure if this is even tied to the hotel but the shuttle pickup driver (a lady) was unhelpful when picking me up from the airport

breakfast great. we liked kadisha who was at the front desk.

breakfast was not good at all, everything was so wet with water

free shuttle was excellent in that once we arrived we could just park and not worry about anything else

loved that it was so close to the venue i was going to and i loved the late check out and the early check in they really worked around you and your schedule which was really great and

place to stay, only issue was parking, having handicap issues required more walking than desired for parking

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

the breakfast was very good and eggs were great. the grits were just right.

the pool believe it our not

they accommodated an early check in and staff was pleasant

the breakfast was delightful

hotel is very close to airport, and the shuttle service was quick and the driver was friendly

room was spacious and we didn’t feel crowded with our 3 kids

at the front desk when we were checking in and everyone else from there on was so nice about the kids coming out and getting snacks and things and charging it to the room so we didn't have to

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

staff and able to keep pets with us

staff was very polite and accommodating, allowed us early check in after a long trip

the swimming pool!

the room was very cozy and the pool was nice.

wonderful handicap room. delicious hot breakfast .

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

i need to sleep during the day and they let me have an early check in

soak in the bathtub,it was not deep enough it's ok for showers but not taking a bath for an adult kids

hospitality mainly the restaurant bar tender hands down the best guy ever

kids eat free breakfast

breakfast cost extra

i didn’t get to call ahead to see if our room was ready for early check in

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

laundry sat in the hall for 5 days

was located beside laundry room and it runs all night

they had laundry on site, a pool, rooms were clean and ready to go

for early check in room was ready when we arrived

loved the indoor pool, the breakfast, in-room kitchen.

breakfast.. spa tub and staff

it was nice i wish the pool was open but i understand

my room was very big and had the big spa tub i loved and bed was very comfortable and clean

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

no pet fee

early check in was accommodated; rooms were comfortable

i enjoyed the use of the fitness facility next door

we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

room was a nice size with kitchenette. close to shopping and restaurants.

indoor pool

were in louisville for a dance competition and were very happy that we were able to get an early check in without having to pay extra

porch, and everything ❤️ the pool was super nice, and the kids loved it

then with the knock that morning, nope i won’t take my kids back to a place that gives me bad feelings

laundry facilities were out of order the entire 10 days i was there

i had absolutely zero issues with room or breakfast

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so that i had time to get in and prepare for my meeting instead of having to make

pool was closed

the kids enjoyed the pool

the kids enjoyed the pool

stayed there because you web site said there was a bar and restaurant

very well appointed suite, staff vent over backwards to give us early check in, very quiet

breakfast was great and the location was spacious and great.

place was clean, the staff was wonderful, and they had the best complimentary breakfast i have ever been to

they also had free laundry facilities

breakfast, pool

early check in as well as late check out

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

check in as well as late check out

great bar and the room was comfortable and clean.