early check in and location

lovely looking hotel, polite and helpful staff. free plentiful parking.

we didn t see the bar either though i saw the sign for a small gym

breakfast room was very nice & clean

breakfast was good, prefer waiter service and freshly cooked rather than buffet

plenty car parking spaces, early check in

breakfast was disappointing this stay but believe there were issues in the kitchen.

the location and the bar attached was great. parking was also very convenient and reasonable.

window of the cosy double has the kitchen extractor fan right outside

wifi free with smart tv

great reception from alasdaire, who sorted us out with parking and arranged an early check in.

the breakfast which is included is very good also

breakfast was delicious, sat in bar on an evening and had a great atmosphere but not noisy or rowdy

excellent value for money especially after the brilliant breakfast

are very friendly, the restaurant and bar has an excellent atmosphere with live music most nights of the week

early check in, spotlessly clean, staff extremely polite, food fantastic

were very accommodating with our booking, making sure our room was ready for us to have a very early check in at 10

early check in and late check out

arrived late and even though the kitchen had closed they were more than willing to make me a sandwich

pillows lumpy terrible smell from kitchen expel-airs into room had to keep closed windows and door

luggage storage facilities, early check in possible with ten pounds payment, small shower area

heading out only to be told that there wasn’t a bag room and we would have to pay £10 for an early check in

really enjoyed are one night stay, we had an offer of breakfast included

breakfast good

perfect for location and added bonus was the adjoining carpark. great breakfast too !

cracking location, lovely food and nice staff who allowed an early check in

great location, lovely food ,and a early check in was very good for us

bar snacks and restaurant menu varied also very good

excellent selection of beers at the bar and equally good choice on the menu for dinner

we had both evening meal and breakfast and both were excellent

we paid for an early check in which was great

immaculate, the room excellent, the staff were lovely, the food was excellent in the evening and breakfast was perfect… decorated for xmas it had a lovely warm homely feel… we will definitely

spa facilities have just closed and will not reopen

there are very good leisure facilities including a pool, gym with good equipment, sauna and jacuzzi

no fridge in the room, but the staff kindly stored my insulin in the bar fridge

d manage to have an early check in which was nice) especially if you have to check out at 10am/10

was exceptional staff were charming and extremely helpful, even with our early check in

breakfast was lovely plenty of choice and very welcome

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

excellent staff rooms and breakfast

asked for an early check in and they were able to accommodate us which was really helpful as we had to change

food was excellent both evening meal and breakfast

the evening meal absolutely delicious and a really lovely breakfast

•beautiful breakfast with lots of selection and two courses if you choose

rooms with nice touches like home made cookies and great value for money with a lovely breakfast included

staff were welcoming and went out of their way to accommodate our early check in request

breakfast, as always, was supberb

everything except poor wifi in the room.

warm welcoming staff, nice cosy bar and restaurant

welcoming and helpful,good location,parking available

were very helpful with early check in, the rooms were clean and really nicely kitted out even with hair straighteners

was provided with early check in after request

accommodating hotel that arranged an early check in at short notice

lovely hotel with super friendly staff and a great breakfast

the bar area was so inviting

the check in is at the end of the bar and worked smoothly, although i had called about an early check in and nobody answered or responded to my voicemail which was a little disappointing

and comfortable venue with consistently great food and bar and an open fire which is important to me

cosy inviting bar with excellent food

line female arriving at 10 pm i felt v safe on site manager i could call and locked entrance from bar v

great bar and facilities

check in the gentleman was extremely helpful and arranged early check in for my daughters the next day as we were attending our sons wedding at 13

comfy bed, amazing breakfast, super friendly and helpful staff and an early check in

friendly helpful staff - tried to get early check in - very helpful

stayed in a suite and it was beautiful, very large with lounge, dining area, full kitchen with microwave, full oven and hob along with a washing machine

with ensuite, a living area with double sofa bed and single chair bed, table and chairs, full kitchen and a separate toilet room

due to a last minute booking we really needed an early check in and they helped and catered to our needs which was amazing

the pub itself didn’t open til 12 we arrived at 10 am i called and the staff let us in for an early check in they were super friendly and helpful the food was beautiful, the pub was great with

plenty of parking. bar and food available. close to the airport

excellent value for money, great food, lovely clean bar and handy for the airport

let us sit in the bar area while our room was being prepared

friendly staff early check in good location easy to find

free spa use, good sized clean rooms, offers free early check in.

was an absolute delight to stay here however the check in time is very late if you could do early check in or options to come earlier and earlier check out that would be fantastic

an early check in, willing to pay extra didn t reply night reception wouldn t open bar even

bed not the most comfortable and wifi not the best.

i didn't use the gym

early check in a bonus on the day

needed an early check in for one of our two rooms to enable us to dress for a party, this was available for

was very helpful with an early check in, we had an 11

plenty of parking good choice of breakfast clean rooms and of a good size

you need a better bar in the hotel.

i was allowed an early check in and even had my room upgraded for free

apparently it happens often there as it is connected to their kitchen

once and we didn't like the food at all, although they were favorite dishes from us in the indian kitchen; more than that, they forgot to bring us the complete order) and asked us to leave

social bar lounge

kitchen being refitted clean basic good

the staff were friendly and we were able to get an early check in, which was very appreciated.

food and ambiance in the dog friendly bar was perfect

having to pay by card in the bar for drinks, no cash accepted at all.

late check out was brilliant

very welcoming & very laid back re our little dog who was allowed in bedroom & bar area

we had an early check in as we were attending a wedding close by

the bay horse bar has a lovely atmosphere

friendly staff, good rooms and a great breakfast. excellent location.

the evening meal and breakfast were suberb

we ate in the bar and the food was lovely ,breakfast was also great couldn't fault anything

was comfy and well equipped, was allowed an early check in which was a bonus, would book

great late check out included

late check out time made morning relaxing

huge comfy bed power shower beautiful views great food nice wine late check out

also a late check out of 12 is a welcome extra touch

staff, nice location, early check in as room available

early check in, friendly staff , fab location, good breakfast

buffet breakfast cooked fresh and served beautifully presented

the location, car parking, ambience, friendly staff, room, cleanliness, and especially the great breakfast

great rooms friendly staff good priced bar great breakfast

up and changing for graduation ceremony after a long drive, i was happy to pay to arrive early, but was advised they don't have early check in

early check in. very clean. good breakfast

location, early check in , friendly staff nice stopping in a place with character

the location , the breakfast. two words: like magic

excellent breakfast. warm and comfortable room.

first when i requested a early check in at 10 am ( a 17 hours flight,

are very free and easy staff and a bar where we have a chat on arrival

we appreciated the free parking

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

wifi slow. some pages not even opening.

also, i am on medication and had asked before my stay for early check in so that i could access a fridge, which was denied - fair enough, however i then

early check in great deskstaf, great view at the pitch of the cricket stadium.

our early check in request was accommodated meaning we could drop our bags in the room before the match

friendly and helpful staff, comfortable room, good continental breakfast, parking, early check in

wasn't busy with it being january, so very early check in was accommodated despite it being a saturday

black swan were really accommodating and attentive, especially with our early check in and late check out

the fire inside the bar was warm and welcoming

bar serves was again excellent friendly staff again

black swan were really accommodating and attentive, especially with our early check in and late check out

we will certainly be back to stay ,such a friendly atmosphere in the bar with visitors from throughout the uk

stated i could check in early then said i might be able to depending if my room was cleaned in time

lastly i was looking forward to the bar and restaurant, unfortunately, we did not get to have a drink or sit in the bar as it was not

vertised on page), no restaurant yet still advertised

did not need to pay for the parking which was thoughtful of the owners

no room service at all

staff were friendly, early check in and quiet room

early check in , free parking, helpful staff and decent breakfast

we had a few drinks in the hotel bar before and after out theatre trip, again the staff were lovely and friendly and drinks were a

you have to walk outside to the bar next door this could be a problem if weather bad

couldn t use the excellent spa facilities during my stay due to circumstances

the hotel were able to meet my request for an early check in which was really helpful & much appreciated

accommodating this was a group booking for a memorial which started at 2 they allowed us early check in and all the staff were

the staff were very friendly and attentive and the breakfast was delicious

no wifi password on any documents

plenty of free parking

they allowed us to have an early check in

early check in time and late check out

they also accommodated my early check in as 2pm was too late etc

early check in ,lovely staff ,clean room ,nice brekkie

that run this place are very friendly the team know how far i travel and always do their best for early check in if i need it rooms are always clean and comfortable on site parking is provided the

not thinking early check in would not be possible leighton kindly said he would tried his best and came back a

we chanced our luck for an early check in as we wanted to get showered and changed for day drinking

pillows and bed, plenty of space in the room, staff were happy to accommodate early check in, good breakfast

no facility for early check in

turned up very early and the reception staff were so welcoming and friendly and sorted an early check in for us

reception staff lovely, fast and early check in, room perfect.

early check in room was very clean just love this hotel just round the corner from the arena the

they let us check into our room early as we had travelled all night and my 9 year old in particular was very tired

signed up for the free loyalty programme for free early check in, checkout at 12pm which was perfect for us

early check in

liked the possibility of early check in notification too

the early check in was perfect for getting ready for the event

got to leeds early in the morning and seeing the property didn’t open until 2pm but i had baggage i said i’d

helpful - he was very accommodating with our requirements regarding leaving overnight bags, and early check in (we were attending an all day event)

very surprised it was like a flat with a kitchen front room bathroom two bedrooms