very accomodating staff, as i travelled with my mother and arrived early we were allowed an early check in as well as a late check out the following day

the bed was really comfortable and the wifi was very fast and reliable

requested a late check out and almost argued with the guy at reception as he kept telling me no i

the room is very clean with room service everyday

excellent location, quiet neighborhood, helpful staff, good free wifi

early check in was possible

staff at breakfast, dinner and especially the bar were excellent - friendly and efficient

clean, efficient nice pool area and close to the plaza.

fantastic restaurant for buffet breakfast or dinner

breakfast was fantastic - large varied choice

ilisa helped us with an early check in

early check in and baby cot and all was well prepared

was some confusion we had requested early check in and had to wait for at least 3 hours before we were able to check in

x130cm)

ambience, staffs, breakfast, rooms, wifi

availability for early check in

good breakfast

the breakfast was delicious. the room was clean quiet and very comfortable

breakfast wasn’t that great, very basic and stale pastries

everything was perfect — clean rooms, friendly staff, and a delicious breakfast

close to airport and close enough to city; able to do early check in.

the reception staff very accommodating and allowed us an early check in

i did early check in they were very kind didnt charge me for early check in even i had no problem if they

we got charged 40 euros for early check in

the 24hr gym and pool, to the delicious food and helpful staff

early check in was ideal

very clean and modern. great washroom. they allowed an early check in.

the attached bar area was very cool and they had a good beer selection

laundry service provided and the breakfast options were not that great

mini bar and free airport shuttle

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

early check in time

nice personel, early check in and made our stay as confortable as possible with our little

nice pool bar at the corner 4

bar wasn't open on saturday night charge for use of garage should have been included in the

also bar madrid a block from the hotel had great latte we went a couple times a day

would not consider an early check in

can t beat the location & ease if you have a very early check in

we had to pay extra just to keep our bags there becaus it was considered early check in

staff very helpful 24 hr room service which was not particularly good value for money but that apart from mcdonald's

location, very clean, calm, had all the amenities, room service

staff on reception when i requested an early check in

couldn t connect to the wifi

no wifi?

i wish i could've had the wifi password, i didn't find it anywhere, but i also forgot to ask! :)

wifi signal barely reaches the room

the guy at reception had a room that was ready and gave me an early check in

they help me with early check in

all round was ok and got early check in which was important for our trip

came very early because of a change in my scheduled flights at these times of coronavirus

no early check in available and had to pay an extra night for 6 hours that while on a short stay was

we arrived early to the airport and front desk sent the shuttle

the best thing is the flaxiable stuff that allow early check in

well located for madrid bajaras airport, so grateful for an early check in.

easy early check in

receptionist was so nice and gave us room at early check in at 11 am

we were able to do an early check in and that was amazing!

gave us an early check in after a very early flight

easy to get to and clean ...staff great and early check in was perfect

the staff were very accommodating with an early check in

also, room service was fast and good

we managed an early check in for a small fee and she got us a taxi with a baby seat for getting into town

overall, i was very happy with the stay and i love the rooms, large space, clean, wifi and all i can say excellent hotel

the half night listening of crying kids, could be better insulated

i had to pay for wifi and parking

i wouldn't recommend this hotel to anyone especially anyone with kids/family

i asked for an early check in and i got it

gym open times

good facilities for kids

serving food later and having the gym open 24/7 would have added to my overall experience.

very organized transfer to the airport, great pool area

very helpful staff, early check in was facilitated and any request helped with

was amazing, staff and bar bites were amazing

breakfast was fantastic and room service was good. front desk folks were very helpful

i order room service meal & the food was excellent

shuttle service from and to the airport, professional staff, modern room with all the comforts, bar and restaurant inside the hotel

i then felt staff tried to push us to pay for early check in

but they charge me extra 35 euros for early checking it was unacceptable for me i was with my child

variety for breakfast , allowed early check in , airport shuttle excellent, staff friendly and bilingual, room very clean and

the swimming pool maybe?

access to the atrium for dinner or for us to relax in since the pool was closed

early check in and very helpful staff with arranging airport transportation

the spanish room service couldn t understand our requests in english

a place that serves room service and has a full service facility should help with bags

we also got room service and were very pleased with our food

lobby bar staff is super friendly also jose juan helped me really good with my

nice staff, early check in for free, breakfast,very spacious bathroom and very good shower.

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

staff was nice and helped for early check in at extra cost.

good location, easy to get to center, clean room, early check in possible, early breakfast

also located near restaurants, supermarkets and even clothes laundry stores

availability of staff and bar at all times

the communication is brilliant and i just love sitting in the bar with a drink watching the

was really grateful for my super early check in at 730am

helped us out with an early check in & also with booking taxis etc

everything was perfect, start from early check in, professional and helpful staff, spacious and very clean room and bathroom,

early check in, location, friendly staff, delicious breakfast

staff was very friendly, the bed was conferrable, the gym was open and not crowded at all, breakfast was good