the staff was very accommodating and nice even when we showed up really early asking for early check in for two rooms and they were extremely busy but they were being very

early check in was not a problem. rooms were ok!

pool and it was in the center of everything i was less than 5 min from every attraction that new

room service

free parking, close to downtown, breakfast ok, wifi very good, rooms ok

it was cheep accommodated early check in

room streward was very nice and cleaned my room earlier for early check in, that a nice feature the

i requested a early check in and when i arrived i was charged 35

wouldn’t allow me an early check in when a room became available

the staff and pool.

we arrived early and although they don’t allow early check in they allowed us to store and

location, pool, history of the property

the swimming pool

been spruced up a bit more, there's a pizza bar in the courtyard (we didn't eat there) and the pool

no tv, bad flooring ,green pool, out of date bedding

the location and the staff. they allowed early check in after returning from a cruise

arrived early at the hotel and was told we could enjoy the breakfast buffet while we waited for an early

free hot breakfast 24 hr coffee at lobby and in room free wifi in room and in lobby has swimming pool and gym no restaurant, but it's new orleans- restaurants are all over i've been this hotel 4x

i didn't like the excessive number of wildlife in the pool area.

the gym was not open and our room smelled like cigarette smoke

the hotel first promised an early check in but it was not honored and i had to wait for 4 hours until their official check in

i had requested a early check in which i understood was not available but the person that checked me in was rather

over to inquire about luggage storage until check in and we were greeted with smiles and an early check in

wifi signal was not so strong and you needed to reconnect from time to time.

room service didn't show up til the last day

no problem with both an early check in and late checkout.

this was a problem for the kids

outdoor pool

we had to ask for room service after that

they should have to be a distance or feet away from exiting out hotel not go for baby’s and kids

requested a quiet room also, an early check in

i didn’t like that room service was not 24hours

the staff was a bit rude, and unwelcoming. especially the bar tender leonard.

love the atmosphere, the staffing, hotel room , lighting , the fact that they had a bar and restaurant upscale indeed

poor dining room service for breakfast, impersonal and inattentive bartender

front desk clerk donna greeted us and was very accommodating with early check in and suggested local eateries

we arrived early at 10:30 and were able to get an early check in

was accommodating with early check in and request for higher floor

i was here for a work conference and on my day of check in the hotel allowed early check in so i did not have to carry my luggage to the conference

decaf coffee, more breakfast choices would have been nice, no floor mat in the bathroom for the first 2 days, one

the hotel employee allowed a very early check in

we got in earlier than expected and allowed us early check in and late check out

room, accommodated an early check in, complimentary snacks and water in room, refrigerator in room

lots of amenities: gym, pool, spacious & comfortable rooms

like big beds, comfortable duvets, nice pool, sunbading beds, gym and showers with as many towels as we wanted

throughly appreciated how kind the staff was and the early check in accommodation

the staff is always friendly and helpful, from the front desk to the valet and bar tender

the staff at the bar made amazing drinks and were always helpful with questions

drinks at the bar were fantastic

staff were excellent. gym good. spacious rooms.

my flight was very early in the morning, so, they managed to help me doing my early check in

staff was welcoming and afforded us an early check in

the location & they accommodated early check in.

it was nice and clean. great view. we got an early check in. the staff was very friendly.

came in from out of town and was able to do a early check in

room was a good size, allowed us early check in (thank you) and the hotel is far enough away from french quarters where you can (+)flexibility to accommodate an early check in and a late check out even in a period of high demand during nola jazz fest (+) on the way back we requested early check in at the desk (-)beds better response to request for early check in

food was a little pricey in the bar but i was at a convention so we didn't eat there but once.

small but nice gym

extra $10 charge that was required to use gym

we stayed for 8 nights and didn't need room service every day

requested early check in prior to arrival and didn't get our room much earlier than 4 pm

our room wasn't ready for early check in but they accommodated us with an upgraded room that was ready for early check-in

they gave us early check in and late check out

i told them i was well aware of the charge and would only like to lay my head down with my two kids under 3

room service

location and early check in and comp breakfast and cookie and comp streetcar

we arrived in town at 11am and the front desk manager abby was able to accommodate us with early check in

early check in

requested an early check in, received confirmation for 2pm ..didnt get into room until 5pm

i hate i only stayed overnight for an early flight

we appreciated our early check in

early check in/ late check out clean

early check in and late check out are just a couple of stand out offers that we really appreciated

complimentary laundry (on 3 different floors)

2) no mention on website of being under construction 3) your book says the gym was open 24 hrs - doesn't open until 6am

location! accommodated us for complimentary early check in

they allowed us an early check in and stored our luggage

the phone representative lack of help when the process didn’t work, such as assisting in an early check in, saying i could only do it through the app

there isn't any guest facilities bar a printer

the bar soap was only good for two days

the hotel was able to meet our requests for 1 hour early check in and adjoining rooms

long story short you will live the ness, the sheets, the food, the spa, the gym, the services and people and i can’t forget the most beautiful flower arrangement in the

great staff and service. very clean. beautiful outdoor pool. excellent location.

my niece loved the swimming pool

overall, i would say this hotel is more for adults not much for kids to do besides a swimming pool

hotel accommodated early check in

the small pool wasn't heated, so it was far too cold to take a dip.

it was a bummer that the pool was closed but we didn’t spend much time lounging at the hotel anyways

guests were being very loud at 1:30 in the morning at the hotel's pool

we traveled with our college kids and we were able to all be on the same floor, which was great

good location. enjoyed early check in. spacious room

nice staff, gave me early check in when i wasnt feeling well at arrival.

only bad thing is the room want ready until 2 hours after check in time, and i requested an early check in

right under street cars (no sleeping in) early check in was not available

staff did not honor my request for early check in and once i was allowed to check in, i was given a standard room instead of the room

allowed early check in

more things in the kitchen

location and the 2 bedrooms with 2 bathrooms with refrigerator and kitchen stove and dishwasher

kitchen is gorgeous

it was nice to have an (updated) kitchen so we didn't have to eat out for every meal

she helped us get early check in

the breakfast looked and smelled delicious too

breakfast was okay, nothing special

restaurant and bar seemed popular; only had breakfast

gym

they have a very strict pet policy, $30 per pet per night, and charge for an early check in or late check out

kitchen had dishes and pots and pans and a toaster! laundry facility was cheap!

and the kitchenette in the room was much better than i expected

availability was key. i also appreciate the laundry room, parking and internet.

laundry area very convenient

super early and they were able to accomodate us with an early check in, making our first day in the city

design, cleaness, locatiin, the top pool and bar , the gym!

the pool, omg, the pool is its small but just enough to have the most liveliest time with the others in

the heated pool was awesome for the kids

not very family friendly. awesome if you’re not staying with kids.

location, early check in, quality of room and facilities.

the part of this hotel is the private bathroom and the early check in

clean, accommodated our early check in

arrived early and they were able to accommodate an early check in

for possible early check in as we were tired from flight, was told not accessible, when i arrived other rep

i needed a last minute change to my room and early check in and he made it happen

they accommodated my early check in request and stowed my bags while i waited

early check in was amazing 2am

i requested early check in and while the room wasn't ready, they took our luggage and put it in a safe place

bourbon street and the casino were walkable

one of the things i appreciated most was the early check in

very helpful early check in

pool closes very early bar is expensive

the bar closes early

good breakfast.

staff were friendly and bent over backwards to ensure we had an early check in as thee day we checked in there was aa thunder storm on the day of check out we also

the staff accommodated our request for an early check in and were very helpful

staff (desk, food & bar areas, valet desk outside, & room attendants) were pleasant and helpful to assist when needed

pool, gym, laundry, onsite parking garage, breakfast, free “kick back” drinks.

i always love a hotel with a hot tub/pool so that was a plus

staff was extremely helpful, and allowed for an early check in

early check in was no problem. very friendly staff

the hotel were able to give us an early check in when our flight arrived early morning along with a welcome goodie bag and were

late check out is even free

pet friendly. accommodated late check out, no hassles.

early check in was also very appreciated

location and early check in

arrived at 2 and asked for an early check in

not granted the early check in i requested.

early off our cruise and was able to early check in with no problems

the staff were very friendly and helpful, allowing early check in and late check out with no penalty

loved everything else. breakfast on the go was nice, and employees were very friendly.

breakfast was amazing

location friendly helpful staff excellent bar tender dawn was great giving us info on the

breakfast was a full fresh selection