we arrived early and although they don’t allow early check in they allowed us to store and

the pool was closed.

the bracing nature of the pool is ideal for a

no tv, bad flooring ,green pool, out of date bedding

been spruced up a bit more, there's a pizza bar in the courtyard (we didn't eat there) and the pool

the early check in thanks to hotel employee at the desk (that was his name), spotlessly clean, bed

staff was extremely rude the front desk clerk i inquired about an early check in bc my flight landed at 7am staff was super rude and didn't accommodate me

an extremely early check in, upgraded the room for an extremely low rate, and the dining options were superb

were not given the room we requested because it was not ready when we arrived for early check in

the staff were extremely accommodating with early check in and late check out

super early and they were able to accomodate us with an early check in, making our first day in the city

pool was a bit smaller than pictured

we also got a $15 credit for the mini bar in the room but we didn't use it, i thought that was a nice touch

the pool size was misleading in the photos.. it's more of a jacuzzi than a pool.

couldn t turn ac off and the pool water looked uninviting probably due to lots of sun lotion.

the phone representative lack of help when the process didn’t work, such as assisting in an early check in, saying i could only do it through the app

location! accommodated us for complimentary early check in

they allowed us an early check in and stored our luggage

door men barely looked up to say hello led alone open door or assist you with bags

the bar soap was only good for two days

staff were friendly and bent over backwards to ensure we had an early check in as thee day we checked in there was aa thunder storm on the day of check out we also

the staff accommodated our request for an early check in and were very helpful

they let us check in at 9am and we got late check out

like breakfast and supper n evening bar drinks cleanness how u got have room key for any door to open and elevator for

the dinner is really great if you have kids

right under street cars (no sleeping in) early check in was not available

good location. enjoyed early check in. spacious room

nice staff, gave me early check in when i wasnt feeling well at arrival.

staff did not honor my request for early check in and once i was allowed to check in, i was given a standard room instead of the room

only bad thing is the room want ready until 2 hours after check in time, and i requested an early check in

i had requested a early check in which i understood was not available but the person that checked me in was rather

over to inquire about luggage storage until check in and we were greeted with smiles and an early check in

the hotel first promised an early check in but it was not honored and i had to wait for 4 hours until their official check in

wifi signal was not so strong and you needed to reconnect from time to time.

wifi is good when it works

room, accommodated an early check in, complimentary snacks and water in room, refrigerator in room

the hotel employee allowed a very early check in

we got in earlier than expected and allowed us early check in and late check out

lots of amenities: gym, pool, spacious & comfortable rooms

hotel and absolutely amazing staff all around - including the bartender and front desk help

no problem with both an early check in and late checkout.

the hotel is about 3 to 4 blocks away from many restaurants, shopping stores and the casino

room service would not answer the phone so i went down for

we had to ask for room service after that

valet parking was really nice and convenient having 4 kids along for our trip

throughly appreciated how kind the staff was and the early check in accommodation

staff were excellent. gym good. spacious rooms.

amazing breakfast

gym needs improvement

bathroom; no bathrobes available; no streaming capability on television; no pool or rooftop and gym is very small

the staff were very friendly and helpful, allowing early check in and late check out with no penalty

was great from the room, the breakfast the staff, the décor and ambience

breakfast was a full fresh selection

gym is missing all weights from 10-20 lbs

no bar in lobby

we arrived early at 10:30 and were able to get an early check in

was accommodating with early check in and request for higher floor

front desk clerk donna greeted us and was very accommodating with early check in and suggested local eateries

i was here for a work conference and on my day of check in the hotel allowed early check in so i did not have to carry my luggage to the conference

the hot breakfast foods were cold.

the location and the staff. they allowed early check in after returning from a cruise

arrived early at the hotel and was told we could enjoy the breakfast buffet while we waited for an early

this hotel is newly renovated, clean, quiet, great free breakfast and great valet parking

the gym is a highlight, offering a much wider selection of equipment than most other hotels

they have plenty options for food - hot bar (scrambled eggs, sausages, baked potatoes), muffins, toasts, porridge, cereals, fresh fruits

price and early check in

location, early check in, quality of room and facilities.

tried to call ahead for early check-in, but i got a call center instead

arrived early and they were able to accommodate an early check in

the part of this hotel is the private bathroom and the early check in

for possible early check in as we were tired from flight, was told not accessible, when i arrived other rep

room was a good size, allowed us early check in (thank you) and the hotel is far enough away from french quarters where you can (+)flexibility to accommodate an early check in and a late check out even in a period of high demand during nola jazz fest (+) on the way back we requested early check in at the desk (-)beds better response to request for early check in

of restaurant and bar could have been a little better suited for us

room service after every 4 days is a little disappointing

m) a drunk person knocked at my kids door

no free coffee in am, limited gym facility

we arrived 3 hours prior to check in, wanting to early check in and leave our car and bags, but our room was ready and available for check in

staff went above and beyond to make us feel welcome and help with an early check in great bar on site, room was very large and comfortable

pool was amazing bartender great front desk wonderful not to mention the big beautiful bathroom and

we hope to return again and utilize their rooftop pool

my kids with oldest being 20 yrs old went up to the pool and was denied entry

she helped us get early check in

staff was great. i met marshall faulk at the bar downstairs. the location was great.

first we got a room next to the gym and it was super noisy - my card was disabled a few hours before my checkout time - one of the

cute bar downstairs, great location, private & comfortable

booking process, no window in the room, skipped room service one day

i had requested an early check in because i got to holiday inn at about noon

they didn't try to accommodate us at all for an early check in

thankful to the staff who accomodated us for early check in specially we have kids,it was a great experience

asked for early check in, city view

location and the heated pool possibility with early check in

early check in/ late check out clean

early check in and late check out are just a couple of stand out offers that we really appreciated

we appreciated our early check in

the full breakfast ,the happy hour in the evening and the staff was great

the staff was courteous and friendly; location was the perfect spot to walk to river walk, mall, casino and popular streets

allowed early check in

it was nice to have an (updated) kitchen so we didn't have to eat out for every meal

the kitchen knife was very dull

more things in the kitchen

loved having the kitchen

requested a quiet room also, an early check in

didnt have a pool, but usually, when traveling, either front desk will mention gym location, bar , restaurant hours

the only thing that could be better would be having a pool or gym access in the hotel

pricy room service and bar

$4.00 for a bottle of water at the bar was a bit much

hotel accommodated early check in

it was very clean and right off to the pool i loved it

it was a bummer that the pool was closed but we didn’t spend much time lounging at the hotel anyways

the bar hours.

the small pool wasn't heated, so it was far too cold to take a dip.

location and early check in and comp breakfast and cookie and comp streetcar

i hate i only stayed overnight for an early flight

requested an early check in, received confirmation for 2pm ..didnt get into room until 5pm

good location early check in is the best service

early check in

our room wasn't ready for early check in but they accommodated us with an upgraded room that was ready for early check-in

they gave us early check in and late check out

requested early check in prior to arrival and didn't get our room much earlier than 4 pm

bed very comfortable. nice gym area.

hotel was very pretty, in a great location right next to the casino, lots of restaurants and the trolley stops

the hotel was able to meet our requests for 1 hour early check in and adjoining rooms

i got a suite so the bedroom was private and the kids stayed in the living room area using the pull out bed

great staff and service. very clean. beautiful outdoor pool. excellent location.

the bar and restaurant

the pool is a welcome restorer and beautifully appointed