early check in request granted-friendly staff throughout

convenient location and they accommodate our early check in which is a really an a+

full access to a large pool. lovely large room. great staff. decided to spend an extra night.

i reserved the room for 2 adults and 2 kids

room was very nice and offered ample space for our family of four

were within walking distance to a weddingud83dudc4dstaff were extremely helpful and arranged an early check in for us so we could make it to 4pm rehearsal

enjoyed our stay with 2 young kids

very clean and has kitchen

had laundry onsite and puzzles/games to borrow

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies put out regularly

great location, friendly and courteous staff, early check in.

breakfast was nice but only offered as room service or pickup

i could have stayed in other hotels close by for less than half the price and had the bath and room service i had wanted

room service was horrendous -- pretty much the worst hotel food i have ever had

the food in a bar downstairs is ok, but not delicious

stay, comfortable reasonably sized room, staff was friendly and accommodated early check in

i called if i could do early check in, and the staff i spoke to was very nicely help me out

arriving at 8:00am was a very long wait after travelling for a long time , should accommodate a early check

let me do early check in nice reception girl. room had view off road. breakfast was good

not ideal for families with young kids

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

so kind so helpful so knowledgeable and have a willingness to help that is bar none

the hotel had historical charm and the gym was very well equipped surprisingly

facilities the food the updated bathroom with a disability bar in the shower stall as an older couple with my husband using a walker, having a quiet bar a

rooftop bar for sipping adult beverages during summer while sun lingers over water

friendly and accommodating staff, they allowed us an early check in when we arrived to drop off our luggage

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a wedding

very classy. cocktail bar is very fine. friendly hip staff.

good attached bar and restaurant

cute bar right downstairs

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

early check in for free (30 mins early)

outlets, ice machine, laundry, and some lights in the room were not working

staff were very kind, and allowed me to stay for a very late check out with an extra charge

room was dirty the halls were a mess and the laundry facilities was in the dark basement very

they allowed us for an early check in like 3hrs earlier (i guess we re lucky coz room is available and it was victoria

free parking and wifi

ery)

laundry on site

from airport to hotel amazing breakfast coffee and cappuccino latte etc included waffles wifi worked

i was offered an early check in without even asking

lucky with an early check in which really helped with a place to

they allowed an early check in, staff all very friendly and the room was perfect.

for an early check in but it was only provided if i agreed to change from king to queen room with no

the early check in

had asked for a slightly early check in, and they were able to accommodate that

food & amenities, flexible layout (2 bedroom suite plus sofabed), functional kitchen, on-site laundry machines, and really nice staff

2 bedrooms upstairs and a kitchen, living room and outdoor patio (small, but still wonderful to have) downstairs

i love the bar restaurant

having the pub on site was also great, and in our rooms we couldn't hear noise from the bar at night

early check in was requested but not provided

requested an early check in

early check in allowed us to park the car and start exploring the city

really appreciated that there were guest laundry facilities for use at very reasonable costs

-friendly front desk -excellent gym facilities -if you don’t feel like going out and just want some simple, good food, try the

hotel staff were amazing and we got a very early check in, despite only wanting to leave our bags there as the room was ready

the staff assisted with early check in, late check out, brought us a microwave, gifted our dog with treats, water bowl, and

2 days to repair tv, stairs made it impossible for elderly or handicapped to go to breakfast, no early check in, terrible room configuration with all furniture jammed together on one side with 1

our room had a full kitchen, which if we had stayed longer, we would have used

self serve laundry room on site

we had to take an early ferry the next morning and this was very convenient for a single night's stay

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

experience, from the decor of the rooms, to the way the staff is dressed according to the era, to breakfast served on a 3 tiered stand with a cup of tea

not enough food at breakfast but that’s okay! it was wonderful nonetheless

breakfast was amazing

great location. friendly staff. early check in. nice room upgrade

early check in due to room availability. the access to the club lounge was amazing.

tennis, gym, ping pong all nice additions

the gym in the hotel is supreme for a hotel gym and the indoor pool and hot tub was awesome to swim in

great staff. relatively new renovations in the rooms. clean. good for kids.

accommodated our early check in, upgrade room on a busy long weekend

early check in

m, sauna, pool, restaurant, slippers in room, coffee, tea, etc

of little things were included, umbrella, robes, hair dryer, shampoo, slippers, a safe, good free wifi, and great coffee

was not a breakfast bar included - other coast hotels have this

agent at check in helped get me an early check in which was truly appreciated.

the pool & hot tub were alright, and they allowed an early check in.

a kitchenette for health reasons

noise from the bar was a bit unsettling

laundry on site

good value, close enough to downtown. they were cool about early check in and late checkout.

the motel manager was very helpful and the motel had guest laundry facilities

full kitchen & accomodating staff, and laundry available.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

no laundry facilities on site, despite being implied on listing

early check in

shuttle early check in social room with drinks and entertainment friendly staff and

no need to bring cooking wares as the kitchen is fully stocked and available to use

ebikes were available from the hotel but they only have one kids bike and there is some biking on street before trail so we didnt go

and surprisingly we had a free breakfast, awesome

manager was accommodating and allowed us an early check in

they accommodated an early check in and told me all about the hotel and facilities

front desk check in process super easy and they helped us to do early check

pool, suite with kitchen and two tvs.

was only one washer available for use for laundry facilities

booked early check in , room not available, tried to check in several times , long wait, over 40 minutes,

reasonable price outside downtown victoria.free breakfast is excellent!

good stay, bar was nice to have

usekeeping) none, unless you ask for it each day

the staff was very friendly and polite, we had a wonderful stay, we even had time to enjoy the pool

price, great location and cleanliness most of all early check in

the suite has a full kitchen with breakfast area, a

clean rooms, nice kitchen and living room, cozy beds, views , cherry trees, amazing services

portant for us, as my spouse uses

three kids i'm so glad that we stayed in cherry tree inn:very clean,comfortable, separated room,kitchen

welcoming, accommodated early check in

made me delicious breakfast

breakfast

house on a lake, home made breakfasts, made us go back to our childhood time

i am celiac and for breakfast every morning she freshly baked gluten free muffins

early check in and late check out were appreciated

the hotel was bought from the developers and access to facilities such as swimming pool gym and a short pathway across to climb mt finlayson are charged at 45 cad per

also, there was a big spa bathtub in the bathroom

bedding rooms were comfy golf course was spectacular

it has an amazing view out over the valley and golf course. the room was beautiful too.

accommodate my new massage time) but they never wrote back

i emailed hotel to see if we could get early check in

staff were very accommodating in getting us an early check in

requested early check in and a room on the third floor and both requests were met

due to covid meals were taken by room service

they assisted us with an early check in, arranged dinner and even drove us to the airport for an early flight the next

owners were accommodating with every request from an early check in, extra things for the room, and even made a memorable moment for my moms birthday

fi, usb chargers,etc)

the room was clean,comfortable, and modern

wifi was slow in our room number 28 and we missed a bath mat so we used a hand towel for the floor

a bit noisy in the mornings and the picture of the pool looked bigger than it actually was.

friendly staff was able to get us early check in, walking distance from everything in town

allowed for early check in with nice upgrade

were accommodated early check in, which is great

easy hotel shuttle to/from the ferry port

the room was huge, a 2 room suite, really more like a condo with a kitchen and a little outdoor deck

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

staff accommodated our needs (early check in, late check out, cleanliness).

was great, was able to book last minute, laundry facility was great

the guest laundry facilities were an added bonus

gym was well equipped too