the lady at reception was very nice and allowed me to early check in.

early check in, kitchenette and pleasant staff.

we truly appreciated the on-site laundry facilities as we were on the move pretty often for a month long trip

room with comfortable bed , a/c very good also ,stayed here for one night as had option for late check out and had late flight that evening

gym at list normal equipment in the gym

gym was rubbish none of the weights worked.

also the staff is great, and we could do early check in that was amazing

equipped kitchen and toiletries available

spacious, was washing machine to do laundry

we had a duplex with a kitchen and a bedroom with ensuite bathroom on the first floor (with a washing machine) and a

great apartments, fully fitted kitchen, large bedroom, balcony.

early check in if a room is available for 10 euros or luggage storage in a locker for price varying

they let us do an early check in and helped us out when we lost our keys

early check in was a godsend

in is very late (15:00) check out is very early (11:00)

had check in options for very early (before 8:00) check in for an additional fee

early check in when room is ready and the reception is pretty helpful

location great, lovely breakfast, very helpful staff, lovely clean rooms housekeeping very kind.

yourself as well as coffee and juice - well worth 10 euro the jewel in the crown was the small pool on the roof - not a swimming pool but great to cool off and cannot fault the 1e beer vending

pool was wonderful

i didn’t manage to use the pool as it was really busy when i went up but it looked great

accomodating with early check in

early check in, next to a 24h carrefour

breakfast area had food in 2 rooms and it was a bit illogical e

excellent staff, outstanding breakfast, reliable wi-fi, perfect cleanliness, and above all, truly remarkable service from every

breakfast could have more variety for the price

great variety of food for breakfast

the hotel offered early check in for a small and reasonable fee which was a life saver for me

hotel located very close to train station and close to museums. very clean room. good wifi.

there is a restaurant in the hotel for breakfast, and room service

super clean and great wifi connection and room design is perfect

use an outside firm for room service at night

great location and early check in

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

they are ready and glad to assist clients and gave us an early check in

internet is not stable, there are several wifi networks to connect on, none of them working probably, otherwise, everything was perfect

people, very clean room, fast wifi connection, good location; very close to puerta del

good service from the ladies in the front desk. wifi worked good. clean rooms.

also the wifi works great

stayed at this property twice during our vacation in spain and they were very helpful with early check in when available

small bar area not staffed so not used by anyone.

lots of local restaurants and bars nearby and right by the metro

i wish there was a bar to get a glass of wine at night

real bar area

could get an early check in,got upgraded, turn down service with little treats, even chocolate with sweet words

easy early check in. very close to the train station.

nice gym with water provided

wifi works

breakfast was great - lots of choice- fruits, cheeses, eggs, breads, sweets, yogurts, coffee

very clean room and early check in

very friendly staff and very accommodating with a request for early check in

lady at reception helped with a bigger room as plans changed and early check in

also only had small side plates at breakfast, treating you like kids to get small portions

wifi service very poor, need to improve