later in the day but if we checked back around 11:30 am we might be able to get in possibly with early check in

kitchenware

they didn't have a pool or gym like shown

gym is destroyed

and they don’t have options for additional kitchenware

i also liked that they were able to accommodate an early check in for when i arrived

my kids favorite part was the pool

the pool area was super hot felt like a sauna in there

very clean; great breakfast.

breakfast was great, and the location is wonderfully close to so many restaurants

they accommodated early check in with no charge, fast check in and check out process, and complimentary breakfast and

so i went back on the website and it showed you have one by the pool so i suggest you change your website because this is false advertisement

breakfast was our favorite part

front desk staff wasn't overly friendly. pool was shut down.

my child loved the pool, and the facilities were kept very clean

we requested early check in due to cardinals/ cubs game

the pool always had towels for my kids

the kick off dinner and the breakfast. the price was good

the pet fee seemed a bit high at $50 per animal.

guest laundry on site as well as a pool and small fitness center

rooms were very clean. the beds were extremely comfortable. they allowed us an early check in.

have liked more breakfast choices

outside to smoke and there was a car that pulled up and a lady was doing a little business in the parking lot

breakfast was lacking

room was located downstairs and our view was the underneath of cars in the parking lot

the morning of my check in to see if i could possibly have an early check in the guy working ( sunday morning 7/17/22) you can’t understand him and he hung up

we needed an early check in and a room was not available

was given early check in and ground floor as requested

was missing parts and jagged edges, the clothes dryer was out of order so we had to go to a laundry mat

large king room with comfortable bed. they had guest laundry facilities .

the hotel waved our early check in fee for us when we got there early which saved us some spending money

shuttle service from the airport was timely, front desk helpful with an early check in

extremely friendly staff. exceptionally clean. nice pool for the kids.

i liked the gym even though it was small but it served its purpose

allowed us to park a small camper while staying

continental breakfast offered a lot of variety; eggs, sausage, waffles, bagels, yogurt, cereals, sweet rolls,

front desk, accommodated my early check in to get ready for an event

we did not swim in the pool so we can't comment on that

kids running around on 3rd floor around 930 pm and then again at 730am lights off in pool area when

breakfast was delicious

breakfast was fantastic

accommodated us with an early check in

for early check in said i’d be there by two and up at four went to the room still dirty dirty sheets

the breakfast area needs to be bigger for the size of hotel you have

more breakfast food to choose from maybe some hot hot breakfast sausage and bacon eggs i'm just saying

it's not a real breakfast.

loved the early check in, because not every where can accommodate but they did, no problem

no early check in time.

location, view and early check in

the kids loved the pool and the arcade

the staff, breakfast & swimming pool

com i asked for an extra bed and early check in

gentleman at the front desk was extremely helpful and was able to get us an early check in and up grade my room to two queens

requested an early check in when i booked the rooms on april 29th for the june 25th stay

front desk very responsive and fullfilled our request for early check in and late cleaning

great location. clean room. allowed early check in.

the staff was welcoming. my request for early check in was granted.

experience, they refused us for early check in one hour before time and we left then our car got broken into and our bags stolen

very clean, breakfast is awesome

the gym center is very decent, cardio equipment and a free weights area, clean and well maintained

breakfast was great.

breakfast was good, staff was friendly. gave us early check in.

gym some machines were not working

didn’t have breakfast there. cool location and good for going to the ballpark.

location was good. the room was clean and comfortable. free breakfast was good.

decent breakfast. great location if you are going to the stifle theatre

opened the room for early check in.

no fitness facilities as room was crammed with various materials

breakfast was ok and staff were friendly

the room & free breakfast

hotel has a really peculiar smell, there was a family with kids and they were running in the hall, screaming, the persons in the next room to us were so loud

the front desk customer service was outstanding, and we appreciate the early check in accommodations and the staff being very attentive to our needs during our stay

did a great job accommodating early check in requests and late check out as needed for a very large group

has lots of charm, great location , excellent italian restaurant , plus free breakfast and 5:30

not only served a hot breakfast, but also served heavy snacks in the evening, as well

dinner wasn't anything special, but would be great for families with kids to save money on food

had an early check in so that was great but when we returned to the hotel later that night our keycard did

i was allowed an early check in

the front desk staff would not allow early check in

allowed for early check in.

the pool and hot tub was clean. the evening snack was just what the kids needed.

i went in to check on a parking pass & was blown away when they offered an early check in because they had a room ready

real restaurant and bar no black make up towels charge for parking snack pricing is ridiculous won’t allow food

the bar was closed

guy working the breakfast bar in the morning

the bar and cafe were not open due to covid

front desk went out of their to accommodate our early check in.

when i booked the room i was told i could request an early check in and i did

the pool and hot tub were a big bonus since we were traveling with kids

was very comfortable and had a great breakfast

with gauge out of bottom, no ice bucket (was told they don’t have any and was given plastic laundry bag to collect ice

was super helpful with assisting me with an early check in after a long drive from out of town

complaints i actually got to check in early with no issues or extra fees

unfortunately the pool was not available at the time

very clean, friendly staff, gluten free offerings at breakfast

no hot tub just a pool.