i also requested early check in and that was no problem

liked the great pool and workout area

great vibe, lots of kids having fun, smiles, laughter. loved the decor.

spacious rooms, plenty of parking, efficient check in and check out process ; excellent gym with variety of

was being renovated so didn't get to use, the gym next door was covered in dust from the work

and bonus, i had asked ahead of time if possible for an early check in to “ unload” and wait for the rest if our part to arrive and they let us

bonus that breakfast was included and had a pool for the family

love the location close to normandale lake and having the free laundry facilities was really great

we came in late this last time and they even kept the pool open an hour late for us

the room, pool, an location

great breakfast and i got an early check in

we were allowed for early check in due to our flight and airport shuttle is helpful.

was incredibly friendly and helpful, they waived out early check in fee and were very nice the entire

comfort room,good shuttle

oregin n breakfast you guys can eat together n enjoy seeing the smile on your kids face when they use a waffle maker for the first

good breakfast, quick early check in

desk manager helped me with using the pool when empty

we had a great room right next to the pool and our kids enjoyed the stay

told us breakfast would be until 10am and it was cleaned up by 9am so that was a

nice location. breakfast options were very tasty.

i liked that they had early check in

pool area was small but was ok as we were the only ones in it

pool area was nice

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

clean, modern, lots of parking, quiet

we were able to do an early check in & late check out

i checked in an hour early because i had a 4:00 meeting and was told i had to pay $25

room was very clean and had great amenities such as a kitchenette if you're staying for several days

the area was great as it was near many stores. also enjoyed the free laundry.

the *free* laundry was very much appreciated

even though i had to pay $50 for early check in

no breakfast other than a bagels and muffins.

always clean from the room to the pool

the pool was pretty but i didnt swim

the room was great, the pool was great

like the friendliness of the staff, the early check in, wi fi, and the free breakfast

i didn t eat the breakfast but it looked

hotel is non-smoking which i like but now lots of loitering in parking lot to smoke

everything good,except no tv or wifi

it was clean and outside parking was well lit.

we asked for early check in and they said they'd have our room available at noon

the customer service was amazing, the pool was nice and warm, our room was cleaned everyday.

the staff was great. the free breakfast was fabulous. it's a short distance to the city.

pool and hot tub. great staff. comfy bed.

breakfast selection were plentiful.

helped us with an early check in after traveling early in the morning

early check in , and perfect service in reception thank you!

the staff, beds, breakfast, shuttle,location , price, everything was excellent

at reception could be more friendly but at least very helpful after all many families with kids - so the pool hardly usable for swimming fitness room / gym small but adequate for a short

mgt on top of every detail. good breakfast.

the pool room could use a clock so we know what time it is

allow early check in and late checkout

the early check in times.

bartender appeared to have friends and/or regulars at the bar and kept conversing with them while

ate st the bar nice and good service

there's also a kids' meal menu for dinners

allowed early check in.

wifi, no continental complementary breakfast, torn bed comforter, not many channels on the tv, no

clean, comfortable, well maintained pool and workout area

the pool was very full of kids the night we were there

shuttle from the mall was very easy to use

allowed early check in which was greatly appreciated

i arrived early for check-in and since there was a room available, i was able to

that they charge you extra for early check in or late checkout.

coffee from breakfast bar was bitter, had to make it in my own room.

gym was small but usable

close to the airport. clean, good hot breakfast, allowed an early check in. shuttle ran often

shuttle was great. had an early check in. very accommodating.

waffles, pancakes and biscuits and gravy would've been great options for breakfast

watching airplanes with the kids

popcorn and cereal bits from presumably the last people and the room smelled really musty like a gym locker room and there was no way to open the window for fresh air

experiencing a very uncomfortable experience at another property townplace accommodated us with early check in within 10hrs

front desk was so accommodating when we called for an early check in and the lady i talked to on the phone to request early check in was very pleasant, i

location, staff, very clean, pet friendly, pool hrs

the hotel made sure you had all you needed while staying, the kitchenette had a dishwasher, sink, fridge, silverware, pots, pans, and so much more

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

staff was great we got there early, they allowed us early check in and parking

the bar staff were also delightful when we stopped down for a late night drink

the hotel amenities - specifically restaurant (breakfast) and gym - were top notch for a room for this price

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

nice hotel bar with drinks and food

when arrived at front desk ask for early check in, this shuttle driver turn out to be desk manager, and gave me a room right away for

our flight arrived early in the afternoon and we had no problems with the early check in process

i didn’t like that early check in was $50.

the pool was cold and wish they had a hot tub but other than that it was great!

the bed and pillows were amazing. breakfast was excellent. the room was comfy.

early check in, friendly staff, clean room, great shuttle and breakfast

was very good and easy for manage with 4 kids, pool is small and average no hot tub, but the room was amazing and the beds were soooo comfortable

3 of 4 treadmills in gym were broken

room was good and shuttle was good.

close to airport and courteous shuttle service

i had changes in my trip that required early check in and they were so kind and quick to help me

early check in, airport shuttle, friendly and helpful staff.

nice little restaurant downstairs, good gym, and the room was clean and comfortable

the gym, the pool, the bluetooth speaker in the bathroom mirror-wonderful

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

from the early check in to the shuttle bus

breakfast was amazing

clean and comfortable hotel in a safe area for my kids.

shuttle service to the mall of america, clean and modern decor, prompt room service, free parking

too many screaming kids kids don't usually bother me

they even gave us an early check in so we could get ready for the event we had coming up

received different answers regarding early check in. power failure caused confusion.

stafff was very nice and happy to help, plus they accommodated us with the early check in even though they were sold out the previous night

laundry smell

no hot breakfast, the $100 deposit made me paranoid about dirtying the towels.

did not get our early check in that we requested when we made our reservation

pool was closed for maintenance, and that was one of the main reasons we stayed there with our kids for the weekend

the lobby was amazing the bar was great

location, 24/7 room service

the gym was amazing

early check in is grateful. staff is really friendly. pillow case has smell.

needed two connecting rooms for a family with special needs kids who love room service on a night before an early morning flight out of msp

the pool and jacuzzi

there were so many kids in the pool we couldn't

this is a hilton, but i definitely balked at those prices

had early fight and was able to get early check in. very pleasant staff

the super friendly lady that answered the phone and said early check in was more than welcome when a room was available, just arrive anytime after 11, to

parking, early check in, hospitality for concert attendants, our wonderful host who made us feel so welcome

were not as close as usual to the twins stadium but the shuttle left us off right in front of stadium and picked us up within 10 minutes of calling

the gym was well equipped, but not maintained regularly - the disinfectant wipes were empty so i

staff was great to accommodate an early check in during a busy period

free breakfast. was perfect for picky kids

the rooms were very clean, breakfast was great

the kids loved that they could make their own waffle and decorate with toppings

breakfast was killer- rooms were great- very clean-fitness center great also clean- the outback space my

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous city

requested early check in, when i arrived i was told it would be a 40 dollar fee

went there for a bachelorette party - the front desk was able to get us in for early check in so we could decorate the room, and the customer service was outstanding

gym was nice; hh in bar was fine and we enjoyed the evening bartender; location and decor of

they didn’t take their time to tell me about the gym, pool, restaurant in the hotel or anything

early check in was available to us at 1pm

on this trip i did not use the biz office or wifi

staff generously sized room good equipment in the gym lovely fresh bed linen and towels good

the room,breakfast,and swimming pool and testaff was nice

the pool, gym, restaurants, etc