liked to know my guest (my photographer at my wedding, who has no arms) was able to do an early check in, and i called weeks in advance to do this

staff were all very accommodating. had gluten free options. allowed for early check in.

at the front desk was very accommodating when me and my daughter arrived due to the need for early check in

we requested an early check in and was given a noon check in without any problems

pool, the breakfast , cleanliness, comfort, location, staff

at the front desk was very polite, helpful, and i appreciated the early check in as i traveled for a surprise birthday party

staff was very accommodating to our early check in request.

breakfast hours need to go later

longer breakfast hours please

i didn’t like that he kept trying to come up to my kids either

staff was very accommodating with helping us with early check in

indoor pool was perfect for my kids

equipment was missing from the fitness room

i was hoping for a bigger breakfast. but that's ok

the pool was under construction the fitness room was under construction the whole place is under construction

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

they were extremely flexible and accommodated our early check in request

early check in when we happened to arrive early for a syracuse university football game.

no breakfast

they have coffee downstairs and they started serving breakfast which is really nice

there was not breakfast but i was aware of that from the beginning

i was able to get a early check in so i could get to school and work on time

early check in and later check out than most places

requested an early check in

i needed a place because of a snow storm and they allowed early check in.

breakfast could be better, very skimpy

breakfast was the best

breakfast ran out of cream cheese and there could have been some fruit, muffins and maybe oatmeal

early check in

it had a kitchen and was very clean

the room, especially the kitchen, and the staff!

full kitchen. nice room. great rate

the room was clean and open. i loved that i could do laundry.

the location and early check in

fitness center was small, but still had two machines that my wife and i could use

laundry was a welcome surprise

the desk clerk at check-in didn't know there was a fitness center

the clean was very clean. very good breakfast.

early check in. day supervisor took complaint seriously.

they let us have early check in

appreciated the early check in and friendly professional staff

and breakfast

the kids were not happy with me at all

the front desk staff were helpful and accommodating to our requests for early check in and late check out

great views of the harbor. early check in was much appreciated.

thought the bar menu was a little light.

the bar was convenient with food options as well

very good room. large, new and very clean gym was great too breakfast was ok

came to syracuse for a college tour at syracuse university but got into town too early so we requested early check in

from the lovely pool and gym, to the scrumptious breakfasts each morning, to the pleasant and helpful staff

while in the gym, were told they needed to be 18yrs old if in gym

trying to get a room service

kid friendly! cleanliness. free drinks at the bar and great breakfast

allowed an early check in which was really appreciated

its clean and the pool and hot tub are awesome

convenient location, modern design, great size pool & hot tub.

free breakfast was excellent

lots of parking spaces, could easily park my 15 foot

accommodating with early check in and

room and hotel was super clean, they had a nice pool/hot tub area and small fitness room

the pool had time limits

the breakfast was great

pool and the hot tub area is really nice

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

the spa tub and it's smoking room

i love the spa tub

spa tub was fantastic. very quiet for the area! staff was excellent! room was clean.

no breakfast but was very nice. loved the spa tub.

i had requested early check in and the basic rooms were not yet ready

breakfast was a little sparse

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to restaurants

laundry room washer leaks and dryer dosent heat up

keeping my belongings in my boat because they have many cameras in the parking area