i had requested early check in and the basic rooms were not yet ready

breakfast was a little sparse

no quarters for laundry machine. dryer was rather weak, had to run it twice.

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to restaurants

laundry facilities on site

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

spa tub was amazing

no breakfast but was very nice. loved the spa tub.

spa tub was fantastic. very quiet for the area! staff was excellent! room was clean.

are always clean, we’ve stayed in the spa room twice now and it’s been great everytime

early check in

wish the breakfast was more substantial, even the addition of bagels would make a world of difference

i like that guests are allowed to do their own laundry right on the premises

more breakfast selections.

low cost, great to have a kitchenette, spacious

requested an early check in

i needed a place because of a snow storm and they allowed early check in.

breakfast was the best

the breakfast was ok but maybe some fruit or pastries would be nice

i like the late check out of 2:00 and i like the fact they worked with me to check in early

early check in and later check out than most places

i was able to get a early check in so i could get to school and work on time

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

staff was very accommodating with helping us with early check in

the pool and fitness room were shut down

the pool was under construction the fitness room was under construction the whole place is under construction

the noise in the hallways of kids running up and down

breakfast was good

staff was very accommodating to our early check in request.

at the front desk was very polite, helpful, and i appreciated the early check in as i traveled for a surprise birthday party

longer breakfast hours please

was friendly and accommodating and we received extra towels when requested and were granted a late check out

big beds, best breakfast

accommodating with early check in and

pool seemed a bit outdated.

room and hotel was super clean, they had a nice pool/hot tub area and small fitness room

breakfast was great, room was clean. hotel was quiet and peaceful.

pool was smaller than i thought but still fit 24 cheerleaders

allowed an early check in which was really appreciated

parking was ample

its clean and the pool and hot tub are awesome

they allowed us a late check in and sent a shuttle for us

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to wade

staff were all very accommodating. had gluten free options. allowed for early check in.

we requested an early check in and was given a noon check in without any problems

at the front desk was very accommodating when me and my daughter arrived due to the need for early check in

liked to know my guest (my photographer at my wedding, who has no arms) was able to do an early check in, and i called weeks in advance to do this

the pool being open but i understand cause of covid

came to syracuse for a college tour at syracuse university but got into town too early so we requested early check in

room service also exceeded expectations

om service) was disappointing the pool was cloudy water and strong bleach smell all chairs were

give up the free happy hour for free faster wifi especially coming from out of country with young kids

security coming to my room to ask us to quiet down when all we were doing was laughing with the kids because another guest was trying to put their baby to sleep on a saturday not even 9pm

great views of the harbor. early check in was much appreciated.

the front desk staff were helpful and accommodating to our requests for early check in and late check out

the room was clean and comfortable. the bathroom was very nice, as was the gym.

the pool was small and so we're the rooms but didn't effect us.

amenities. a bar that stayed open past 9 on a sunday. food options. relaxing dormitory feel.

the location and early check in

laundry was a welcome surprise

maybe more options for the breakfast too

easy to get to. room was clean, nice. good breakfast. front desk staff very nice.

clean. good customer service. easy to find off rt 81. fantastic breakfast

they were extremely flexible and accommodated our early check in request

early check in when we happened to arrive early for a syracuse university football game.

nice,clean,comfortable room... nice gym...nice breakfast and free parking...

laundry machine took my money and did not work

rooms, super friendly and helpful staff and complimentary breakfast ud83dude0b free parking for hotel guests

early check in. day supervisor took complaint seriously.

they let us have early check in

appreciated the early check in and friendly professional staff

large refrigerator, microwave, full tub bath, next to landmark, and the best free continental breakfast i ever had

the breakfast was nice, it was quiet for a downtown hotel. very close to what we wanted to see.