also no give with early check in

i arrived there had been a mix up and my early check in had not been noted

for a wedding food was excellent, breakfast good choice, room was lovely, requested early check in and wasn t a problem, location was lovely, bar prices were ok for a

connect to the wifi from my room

amazing hotel, friendly staff, comfortable rooms and late check out

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

helpful early check in as we were going to the horse racing which started earlier than originally

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

pleasant, helpful staff especially at early check in

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

liked how they accommodated our early check in the best they could by asking the cleaners to prioritise our room as we had a

were ok, could do with a little tlc in areas, we paid for early check in to get ready for a wedding and this was forgotten about, we were given another room

the issues around trying to get in touch for an early check in. was a nightnare

great customer service early check in and rooms clean and spacious

first 40 minutes in the hotel waiting for a staff member to call me back to see if i could get early check in, which is pretty bad

to get an early check in to accommodate a wedding which helped us greatly, staff all very friendly and helped

loved everything! our room, the bar and the fabulous restaurant, but mist if all, the staff

partook in too much of their hospitality in the bar which meant i didnt have the breakfast the following morning

breakfast was very good, the sausages were very good

lovely and clean. modern decor. food at dinner and breakfast very good and good prices.

friendly welcome and early check in to allow us to make the horse races.very friendly staff.

was bad- my enquiry about early check in was only replied to 2 days later amd after i had checked out

early check in

i asked for early check in which was given

i emailed before booking to ask if early check in was possible but was told the hotel was busy the night before

was very accommodating when we needed an early check in for a wedding

we were travelling for a wedding and we're given early check in which was a big help

greeted myself and husband early check in to our room to get changed for a wedding

were spacious and we got early check in which was great as we had a wedding & had to get changed so this made it really easy

requested an early check in as we were attending a wedding, this was no problem at all

the staff were so accommodating about an early check in for a wedding i attended that day

were going to a wedding and asked for early check in

offering a drink and the ability to take over her lounge to watch the golf

allowed early check in and slightly later check out - so useful considering the weather

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

location good for beach kids park shops.all in walking just.up nextstreet

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

host accommodated an early check in which was very much appreciated due to a wedding nearby

host,gave us early check in for our day at the races,great warm welcome and fantastic breakfast

allowed an early check in so as i could get ready in the room for the wedding were attending near by

early check in at no extra cost

the added bonus was the alpaca duke and pony muppet who my kids loved

special mention to christine at reception who went above and beyond, with early check in and taxis etc

breakfast was nice, early check in and staff were attentive.

they accommodated an early check in for me as part of a wedding party which was a massive help for me

comfortable lounge and bar area

restaurant and bar area are very pleasant and the food is lovely

helped us out with an early check in which was much appreciated

location fantastic for beach, town and golf courses (they also have a secure room to keep your clubs

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

fantastic location. beach view. brilliant for any golf enthusiast.

the breakfast was delicious

early check in . staff very friendly. great food and service.

chris, the night porter, bar tender, jack of all trades, took excellent care of us

spa bath is amazing. smoking area is peaceful. food is lovely

food and staff are excellent the option to visit the sister hotel's spa facilities is a

fab breakfast and service. food first class. suits all.

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

welcoming greeting , early check in given, fresh white linen , amazing breakfast ud83dudc4d

we were attending a wedding close by and when i asked for an early check in was advised they didn't know if this was possible or not, however when we arrived 1

accommodating to early check in request

the staff were lovely and polite and there was a nice choice on the evening menu and the included breakfast was good also a variety of things to choose from

i ate at the hotel bar each night of my three night stay and the food was excellent and very affordable

we were guests for a wedding at another venue and the hotel was very accomadating arranging an early check in so we could get ready

arranged for early check in and had everything to confirm it but there had been a mix up and they didn t have

we had early check in as attending wedding and this was great to accommodate us, only costing 20 for 2hr

the room the parking , the facilities the staff the superb sunday meal so very clean , it beat all of the other

breakfast bit dry

receptio very welcoming, early check in was perfect and they made effort to make it special as was my wife's birthday

wifi very slow

wifi was awful

great car parking and food served all day

restaurant was fully booked on arrival so had to order room service food which was poor-ceaser salad wasn t nice and teaspoon size cheese portion with

of the hotel was great so handy to shops etc and an early check in time

kids did not like the smell of cigarette smoke coming from back garden

stayed at harbourside as a base for a 3 day golf break playing the fabulous golf courses in ayrshire

small apartment had everything we needed the kids loved the garden staff were very friendly and helpful amazing value for money decor was lovely

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

booked 2 rooms at this hotel as we were attending a wedding and the staff arranged an early check in for both rooms to enable us to get ready

to pay £10 per hour for early check in which we didn't find out about until we checked into the hotel

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

staff is very nice, allow me to early check in, breakfast is very good

had asked for an early check in at 12,as had a wedding nearby at 1

were very obliging with early check in as we were going to a wedding

breakfast was extremely good with black pudding and haggis

staff so ready to help wonderful breakfast waitress seems to do everything from breakfast to cleaning to changing beds she was

breakfast was just as amazing

breakfast and location were both great

accommodated an early check in to drop off some bags to save lugging them around for the day

very welcoming, cup of tea and homemade pancakes and jam on arrival, excellent breakfast

the honesty bar is well stocked and there is also a super wine list

the homecooked breakfast was delicious

excellent breakfast

early check in

breakfast was fantastic too

breakfast very good, freshly made and nice and hot as were the 2 evening meals we had there too

the bar was well stocked and the food in the restaurant was lively

made us a packed lunch when we had to leave before breakfast

staff were extremely helpful and kind, managed to have our room ready for an early check in which was brilliant

wifi signal

could possibly benefit from a dedicated bar area

friendly welcome, spotlessly clean comfortable room and bar area

great wifi and smart tv, friendly staff, very nice food that includes dinner and breakfast