they allowed an early check in

staff was always available. let me have early check in and late check out

the basketball court, pool and fitness center were awesome. the room was very comfortable

from the kitchen - so nice, we late on breakfast and she packed up the box with the food for our kids

didnt care to much for the breakfast

allowed early check in and late checkout.

my son loved the pool

staff was wonderful. exceptionally clean. great breakfast.

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

the pool was the best part. very warm...

staff very accommodating, gave us an early check in and helpful with getting around pittsburgh.

he was busy with another guest but still gathered up the kitchen appliances, pans and dishes for us in no time

and the free breakfast could be a little more options

front desk lady was nice and recommended a great breakfast place too.

the kitchen in the room

early check in was very helpful

went out of their way to accommodate our early check in

little further from the airport than we anticipated, but with a free shuttle, that really didn’t matter

the parking was excellent for winter conditions and the free airport shuttle was a nice surprise

the breakfast that was served was not good

gave us an early check in on a holiday thank you so much

free breakfast, good location, and airport shuttle

lol. to cold to use the pool right outside my door, lol

breakfast

surprise evening snacks in lobby. enthusiastic shuttle driver.

the staff was very friendly and was able to accommodate an early check in

pool looked dirty

the shuttle service was very helpful getting to the pirates game! friendly staff! nice pool!

we did not check out the extra amenities (pool, gym, etc

the gym felt a bit cramped and claustrophobic

very comfortable! they were very nice, and accommodating to my early check in!

man would not let us check in, not even 10 minutes early

proximity to pnc early check in

great job checking in, breakfast, and checking out

they also offer room service and complimentary bathroom toiletries if you ask (razor, comb, toothbrush (+)hotel and room service was excellent (-)room service, because we had to go to the front desk to get items that were not taken care of my (-) no room service, refused to pickup trash in rooms or lobby (-)breakfast and room service and customer service

i got there earlier and was able to have an early check in

well equipped bedrooms with a laundry on-site which is very handy

only problem was i called the hotel to request an airport shuttle and it took one hour for them to arrive at the airport from the time i called the hotel

we dis not expect to have a pull out couch or mini kitchen

it was nice that i didn't have to pay extra to do a load of laundry

asked for an early check in & was accommodated without any problems.

clean room & allowed my early check in. coming from california, i really appreciate that.

the fact that there was a laundry room for guests to use.

nice big room with kitchen

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

bed and bedding extremely comfortable. allowed early check in

then i have to purchase a new room (in a hotel that is far from packed), and end up missing the shuttle to the wedding because i had to buy the room again

shuttle to the airport with very friendly driver

flight - no shuttle service after 11:00 pm

we had the pool to ourselves for an hour, which was a special treat

manager/owner was very kind and assisted us when we had to call in order to request early check in

of hotel was very nice very good breakfast bar

friendliness of the staff. hot breakfast.

the breakfast is wonderful also

the breakfast buffet was kept stocked even if you slept in late

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini muffins and cinnamon rolls)

the free breakfast wasn't to much, but it was ok

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

breakfast could have been better, some marmalade/jam would have been nice

the staff were very accommodating and let us do an early check in

pool is small and only 4’ but good for horsing around

indoor pool, hot tub, patio to sit outside,

the breakfast staff!!

breakfast was very good

so appreciative that they extended an early check in due to flight arrival

the pool was quite cold.

one burnt out bulb in the room. only two machines in the gym.

i was going to be picky or fussy, the swimming pool isn't heated, it's freezing sometimes lol ud83dude06 that's about it, this hotel is very nice

breakfast was much better than most other hotels

we were allowed an early check in for a small fee

we arrived at 3pm, which we were advised was check in time and early check in would not be available due to a housekeeping shortage

easy early check in with friendly staff

asked for an early check in and arrived around 11:30 and room was ready. thank you.

allowed early check in.

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

hot breakfast

beautiful clean hotel friendly staff delicious hot breakfast there included

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

breakfast and coffee were great.

they called us when our room was ready for early check in and loved the valet parking

asked for early check in and was accommodated

were unable to take advantage of the breakfast as my daughter was running the pittsburgh half marathon

room service is not available in the morning nor afternoon.

was not impressed with the breakfast

100s of people lined up to check in at 4pm and they would not grant early check in

you for not charging for early check in, that was a very pleasant and appreciated surprise

being promised an early check in i was told after driving 5 hours that no rooms

have us early check in st no additional

we were told no early check in and when we got there finally to check in at 4:30

in was great, allowed for early check in and we were checked in and ready to start our day immediately

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

spacious double queen room, nicely equipped gym, rooftop access, location.

excellent staff at the front desk, bar and restaurant.

we traveled from san fransisco and arrived super early

loved the early check in and really appreciate the 12pm check out

the location was great! the fitness room and the restaurant were great!

drunk hotel guests, dirt on the 'new' bar of soap

example: where the fitness room was

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

we were told to call in advance to see about early check in

th floor) and the kitchen staff are exceptional

i ordered room service & they brought the food with silverware or napkins, so i called the front desk and

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

cept restaurant

the staff at the front desk also helped us out with early check in

extra charge for early checkin

great gym

my son had a zoom meeting and they gave us early check in

then i sent an email and called six times to verify an early check in and i was never answered

very clean and early check in

location early check in free upgrade to queen suite restaraunt on site friendly staff

the pool was great for the kids and the staff at the front desk was great

early check in was a huge bonus. staff were incredibly friendly!

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

were told breakfast was complimentary and then had to pay

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

everything was shut down. no gym, no rooftop access.

i asked for an early check in and they were able to help.

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

friendly staff ...gentleman at check in was great and timika at breakfast was awesome ....

parking lot construction but that is temporary bar closed by 11pm

had to pay for wifi for every device.

we received early check in and an upgrade at no charge

close to where i needed to go. plus early check in.

we took the free early check in

staff were terrific, they accommodate my request for early check in and late check out

also the breakfast buffet and kick backs are very nice with families

location - staff was great. quiet room early check in was great and appreciated

room service provided

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

had the breakfast burrito and it was excellent

gym was a little bit limited, but not a problem

permitted a early check in for a guest with medical needs

i asked for early check in and the lobby clerk called me as soon as my room was ready

staff was very nice and allowed us early check in since our arrival was early.

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

had an issue with guest laundry

were attending a funeral and requested an early check in and a late check out the staff could not have been more accommodating

the fitness area with gym was good

loved the pool and breakfast

also had great breakfast

room was right above the pool so if there’s a bunch of kids splashing around and hollering you could hear it but honestly