arrived early and there was no issue with early check in

location, spacious one bedroom cabin, wood burning fireplace, full kitchen & good size fridge

one of the cabins we booked definitely needed a bit of an update in the kitchen area, looked like a broken down kitchen from the 70’s, cupboards looked like they were

the tiny house was cute, it got everything we needed especially kitchen items

the kitchen tools were quite used and there was a lot missing (just one pan, no bowls, no spatula

staff young female staff member went out of her way to accommodate early check in and upgraded our room for my husband birthday exceptional service we love this inn

was especially nice that breakfast was included

only that they were not permitted in certain areas such as the spa and pool

breakfast till 11am was so perfect because we could then

breakfast!

can not complain: we got an upgrade from a room to one bedroom apartment, we were able to get an early check in

was surprised that when we got there, not only they accommodate our request for early check in, but they upgraded us also into much bigger room

special thank you for an early check in, it was very convenient

you so much for an early check in

they don’t have a swimming pool

early check in

the staff call us 11:30 if we are ready to check out,we require early check in also but not allowed

value, the location and the staff were amazing so friendly and accommodating, even with an early check in

had requested early check in and the room was ready when we arrived

needed an early check in because of a wedding and the staff accommodated us cheerfully

no possibility of early check in waited in lobby for 30 min prior to 4pm

spa tub, king bed, friendly helpful staff. staff accomodated early check in.

very friendly staff and we were offered free early check in which was great

small parking spaces out behind the hotel

the parking lot and front entrance very slippery but they were out sanding it

was great and found a way to get us a very early check in as we had to get ready to leave for a wedding in town

the extra touches they provided for my birthday, including a room upgrade, a complimentary drink, early check in, and a platter delivered to my room for my birthday

staff were accommodating and arranged for an early check in for our stay

at 3:15pm and room wasn t ready until 4, even though i requested an early check in

the staff were great. they allowed an early check in which was nice.

the owners and staff were very friendly and were very accommodating to give us an early check in

yummy homemade cookies, a communal microwave, and small coffee bar to purchase your espresso in the morning

wish the front room was utilized for grab and go meals and a bar in the evening just to top off an already amazing place, but that’s only if i had to write

wish the kitchen or bar was open

drinks in the bar were excellent. very quiet in the villas with only 12 rooms.

early check in, friendly staff, swimming pool, and fast service.

were very accommodating, we requested an early check in and late check out and both were granted

pool and jacuzzi were great fun for the kids

location, number of bedrooms. restaurant on site. swimming pool and gym.

the spa/gym area was nice as well

hotel allowed a very early check in without any extra cost, very accommodating and restaurant downstairs was fantastic

very clean, staff were super accommodating to our early check in, and the room was cozy!

bonus: covered parking spaces, which was perfect on snowy days

large room good room service

reservation staff and bar staff were unreal

and early check in on one of our rooms

absolutely stunning decor design and pool area

hot pool is awesome

laundry services was useful due to travelling and it was a reasonable price too

from kitchen fan all day and all night

location could not provide early check in. i check at 3pm check out 8am

the laundry facilities were great as well

swimming pool and gym great

the room- it was very affordable for the king spa room

clean rooms, great facilities pool, gym,hot tub and parking, nice friendly staff

early check in

made sure my family and i had a great experience and accommodated an early check in request so i could sort out my long traveled

they gave me an early check in so i could stay comfortable whilst my daughter was at the hospital

clean, early check in, comfortable

is friendly, their location is very convenient to explore the banff national park, their indoor spa is relaxing after a day of hiking and their complimentary breakfast helps you start off

the call for an early check in was great and very appreciated for a non-skiier trying to find things to do while in

they were able to accommodate our early check in.

very friendly staff. had a very early check in for our room. underground parking.

underground parking is bright and roomy

the suite i had was exceptional and the pool was like i ve never seen before

early check in was facilitated which was a great start to our stay

no early check in

early check in, room, staff, location

staff was cordial although i had requested early check in and was bluntly told i had asked for no feathers but there was no record of early

requested early check in and was accommodated. friendly staff. comfy beds!

recieved early check in which was greatly appreciated

location, weren't super busy so they were able to accomadate early check in by about and hour amd a half, staff was helpful and kind

laundry facility, there were only one working dryer

small appliances, smooth check in and check out, on site parking, friendly staff, great pool and spa facilities

their spa was absolutely gorgeous, got a real wellness experience there (sauna, steam room, cold plunge,

arranged for early check in for us

service, got us an early check in and we even showed up earlier than planned and the room was ready for

staff very quick to accommodate early check in!

droom, lr, large bathroom), on

like the spa and hot tub were amazing

our early check in request was accommodated

staff were friendly and more than accommodating - we asked for early check in prior to coming and room was ready to go for noon, which was great

asked for late check out, the staff said yes for 1pm. but they checked us out at exactly 11am.

beds great location history photos wood work spa pool

outside noise from kids skateboarding continued most of the night

the staff very nicely accomodated our early check in. it allowed us to attend an afternoon event

the hotel staff was amazing, they let us do an early check in as well

parking spaces for the cars were really tight, necessitating multiple adjustments to get the car in

outdated, no room service, no amenities in the room, overpriced.

bar staff and front desk staff were excellent

we also had a nice surprise when we did an early check in that our room had been upgraded

lack of parking and no pool...

we also found the laundry service convenient (drop off dirty in the morning and collect clean in the evening)

loved the bed arrangement (1 queen + 2 twins), which was perfect for our family of 2 adults and 2 kids

great breakfast spread too

we arrived 4 hours early with the intention of just dropping off our bags but were allowed early check in as our room

and an easy walk to shops and restaurants room very clean and spacious staff helpful and friendly laundry in the car

there is laundry facilities available

laundry facilities downstairs which is handy if you've been on the road for a while

we made good use of the car park, communal tea room and laundry facilities

flexible when requesting early check in even they have single bedroom as i’m solo traveler

they were very accomodative and welcoming when i wanted to do an early check in

we requested an early check in and that wasn't accommodated

when we called for early check in because we had a long drive and have a baby with us, they allowed us to be as early

and shops , cheerful staff very helpful and cooperative they prepared my room for four hours early check in i highly enjoyed my stay

price and location, free parking, staff nice - gave us early check in and late check out, extra towels and kettle to use

access to pool,steam room ,restaurant ,laundry coin operated on associated next door hotel

very good to be able to use the spa facilities in the hotel next door for free

to have access to the pool and hot tub and steam room

you get to use the pool facilities in the next door hotel