our early check in request was accommodated

staff were friendly and more than accommodating - we asked for early check in prior to coming and room was ready to go for noon, which was great

parking lot

told about gym and sauna till last couple days

the included breakfast was great, perfect before a day of skiing

we arrived 4 hours early with the intention of just dropping off our bags but were allowed early check in as our room

and an easy walk to shops and restaurants room very clean and spacious staff helpful and friendly laundry in the car

laundry and ski room also on site

the laundry facilities were great

we made good use of the car park, communal tea room and laundry facilities

they were very accomodative and welcoming when i wanted to do an early check in

and shops , cheerful staff very helpful and cooperative they prepared my room for four hours early check in i highly enjoyed my stay

flexible when requesting early check in even they have single bedroom as i’m solo traveler

we requested an early check in and that wasn't accommodated

when we called for early check in because we had a long drive and have a baby with us, they allowed us to be as early

the staff very nicely accomodated our early check in. it allowed us to attend an afternoon event

the hotel staff was amazing, they let us do an early check in as well

right down town, food and grocery store within 2 minute walk. clean and parking was perfect.

locationfree onsite covered parking

we would have liked an indoor swimming pool

price and location, free parking, staff nice - gave us early check in and late check out, extra towels and kettle to use

lovely spa & pool area

off site pool jacuzzi and laundry, but close enough to not be inconvenient.

one bar of soap

great to get access to the spa room at their sister hotel

arranged for early check in for us

staff very quick to accommodate early check in!

service, got us an early check in and we even showed up earlier than planned and the room was ready for

end of the trip we discovered that in the

the roof top hot tubs and sauna were excellent and so was the gym

we also had a nice surprise when we did an early check in that our room had been upgraded

great breakfast spread too

there is a guest laundry and a delightful outdoor pool and fireplace area

they had no problem with giving us a late check out time of 1pm and didn't charge additionally for

too bad i only stayed one night, and could not use the steam pool and

location, weren't super busy so they were able to accomadate early check in by about and hour amd a half, staff was helpful and kind

recieved early check in which was greatly appreciated

great to be able to access a laundry

provided water and coffee and the lobby, and had coin operated laundry

close to downtown. clean rooms, good pool area.

early check in, room, staff, location

staff was cordial although i had requested early check in and was bluntly told i had asked for no feathers but there was no record of early

no early check in

early check in was facilitated which was a great start to our stay

requested early check in and was accommodated. friendly staff. comfy beds!

they were able to accommodate our early check in.

very friendly staff. had a very early check in for our room. underground parking.

the call for an early check in was great and very appreciated for a non-skiier trying to find things to do while in

unique hotel. loved the cave hot pool

wifi was fairly good but the hotel

made sure my family and i had a great experience and accommodated an early check in request so i could sort out my long traveled

early check in

clean, early check in, comfortable

they gave me an early check in so i could stay comfortable whilst my daughter was at the hospital

kids were hoping for a pool but there was not one, only a hot tub

location could not provide early check in. i check at 3pm check out 8am

the laundry is easy to use and fast

garage for the car laundry

the large comfortable bed, the spa tub, the staff, the fridge, the parking garage.

the laundry facilities were great as well

and early check in on one of our rooms

the wifi never worked, the gym did not even have a fitness mat or free weights

finally, the gym and hot pool facilities were modern and clean

the facilities were not ready. there were no hot pools, sauna or gym at the hotel.

staff, free parking, restaurant, rooftop hot pool, small touches and beautiful room with a balcony was all 10/10

hotel allowed a very early check in without any extra cost, very accommodating and restaurant downstairs was fantastic

very clean, staff were super accommodating to our early check in, and the room was cozy!

staff was amazing room was fabulous the pool was absolutely fantastic

great laundry facilities

the pool was constantly crowded.

were very accommodating, we requested an early check in and late check out and both were granted

early check in, friendly staff, swimming pool, and fast service.

during winter, you have to cross the street to go to the swimming pool which is in another building but other than that i would say our stay still excellent

staff excellent excellent bar for drinks

it was useful having a laundry on site and a kitchen in the apartment

arrived early and there was no issue with early check in

lol the wifi was surprisingly steady and fast, hosts are kind, the kitchen had a table, chairs and a refrigerater, the cabin comes with two rest chairs at the terrace

some repairs in the kitchen are needed to be done.

one of the cabins we booked definitely needed a bit of an update in the kitchen area, looked like a broken down kitchen from the 70’s, cupboards looked like they were

the kitchen tools were quite used and there was a lot missing (just one pan, no bowls, no spatula

staff young female staff member went out of her way to accommodate early check in and upgraded our room for my husband birthday exceptional service we love this inn

get to use the pool, but not the properties fault, new covid policies make getting an appointment nearly

gym equipment wasn't working. weights need to be upgraded. disappointing.

the aquatic area was first rate with a large pool and spa with the facility

breakfast!

was surprised that when we got there, not only they accommodate our request for early check in, but they upgraded us also into much bigger room

can not complain: we got an upgrade from a room to one bedroom apartment, we were able to get an early check in

special thank you for an early check in, it was very convenient

you so much for an early check in

given the reception is 24 hrs maybe they could extend the guest laundry times

value, the location and the staff were amazing so friendly and accommodating, even with an early check in

had requested early check in and the room was ready when we arrived

early check in

we got to the hotel and asked if we could do early check-in, the front staff asked us to come back in 5 mins so he can check with housekeeping

needed an early check in because of a wedding and the staff accommodated us cheerfully

very friendly staff and we were offered free early check in which was great

no possibility of early check in waited in lobby for 30 min prior to 4pm

spa tub, king bed, friendly helpful staff. staff accomodated early check in.

the pub had an old irish bar feeling, it had great food and nice cold beer

parking was a bit of a challenge

at 3:15pm and room wasn t ready until 4, even though i requested an early check in

the staff were great. they allowed an early check in which was nice.

staff were accommodating and arranged for an early check in for our stay

was great and found a way to get us a very early check in as we had to get ready to leave for a wedding in town

the extra touches they provided for my birthday, including a room upgrade, a complimentary drink, early check in, and a platter delivered to my room for my birthday

the owners and staff were very friendly and were very accommodating to give us an early check in

also a great bar next door

yummy homemade cookies, a communal microwave, and small coffee bar to purchase your espresso in the morning

wish the kitchen or bar was open

very quiet, coffee bar in the morning, very clean, comfortable beds.