everyone was nice. we got an early check in

breakfast was very good

breakfast included: was not a restaurant, it was the tiny check-in/check-out ‘cupboard’

we got there the person at the office said we don't do breakfast which i think they advertise for

was no breakfast i was turned away when we went to book because they said they didn’t have proper change

front desk staff member i dealt with was super friendly, and accommodated an early check in so we were able to dress for a wedding we were going to

there were limited amenities, just a small bar of hand soap and a small bottle of shampoo, but no conditioner or bath soap

were nice and helpful coins for machines available but kids especially the group that was there that week we're specially destructive loud noisy

there were young kids wearing nothing but a diaper running around the hallways at all times of the nights

the laundry facilities were a great bonus as

they made our early check in request work

also, the one serving the breakfast doesn't smile

great staff, gym, central in the city center so it was easy to get around

the gym was great and they even have a peloton

breakfast is buffet, complete with waffle maker and there is complimentary hot drinks at reception

early check in is rare these days

rooms are clean and early check in

very clean and large room. nice pool friendly staff. early check in was superb!

early check in most appreciated. close to an excellent pub, great food reasonable prices.

hottub and pool was wonderful

get an early check in even though i asked days in advance

the staff that we ve talk to is helpful and nice since we are inquiring what are early check in option since we are arriving early morning from the airport

the hotel staff did their best to get us an early check in and were able to direct us to the wedding which was only a few

maker not working, the laundry was s***, the worker were surprise it was even open and people were using it

hotel was well located and facilities worked great for us

early check in for our three parties

staying overnight for a surgical procedure, and they were able to accommodate early check in

also i called early that week to request an early check in and was unable to reach anyone and there was not real

even accommodated an early check in

we received an early check in which was very much appreciated

the day so i could attend some meetings and they didn't charge me any additional charges for the early check in or anything

no included breakfast in rates , need cheaper meals , drink specials

slow wifi

didn't eat breakfast there.

plenty of free parking

the price and location! early check in available. parking

we got an early check in which was so appreciated.

we were quite tired after a long drive and the staff assisted us with an early check in

loved the pool, breakfast, laundry, free ice, handy vending machines and super nice staff.

loved the pool, breakfast, laundry, free ice, handy vending machines and super nice staff.

good location. allowed early check in

towels, wouldn't accommodate 45 minute early check in because had a funeral to go to

early check in was available.

the ability for early check in

their was no breakfast

the front desk also accommodated our early check in which was very much appreciated

early asked for early check in

clean we will stay again if we re in that area the staff were very accommodating, we asked for early check in and they made it

also was allowed early check in based on availability

early check in .

he was able to accommodate an early check in so i could take a virtual work meeting at 2pm in a private location

plus a pool for the children and a life fitness gym

and on a night i was looking forward to watching stanley cup, so i had to go to a local bar

and furniture; bathroom was very modern and clean; easy check in and check out ; great amenities- gym, pool , dining area

kids enjoyed the pool

early check in.

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they have an

the breakfast was amazing

didn't care for the eggs or hot meat, but a free breakfast is a free breakfast!

breakfast was hot and plentiful

my son and i had a redeye and we showed up at 9am and they gave us an early check in on the spot, without any hassle

they made me pay for a full day that i wasn t there when i could ve just paid for an early check in

was very friendly and worked to accommodate early check in so we were able to get out and enjoy our vacation

early check in was great.

wifi was great

for an early check in which was able to be accommodated room and hotel was super clean and impressive for

breakfast was not offered with room i would have thought that at $166 for one night it would

breakfast and location was fantastic

aircon, noisy fridge, curtains too small for window so let in light, bar shut at 10pm even tho posters advertising it as open till 11pm, housekeeping knocking on door

very good breakfast with everything you need

check in was quick - i requested early check in and we were able to check in when we arrived at 2-30pm

very clean, looks brand new, excellent breakfast, staff was very friendly.

positive and polite staff good options for breakfast pool place is looking good and comfortable, but unfortunately i did not try it gym has everything

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

pool, breakfast, nice clean comfortable room

early check in

pool was fantastic

the pool was perfect for the kids, we liked the breakfast, and the rooms were clean

good breakfast, spacious room, nice pool, kids enjoyed it.

breakfast had a good variety for adults and children

perfect stay, nice hospitality, early check in provided. will stay here again. thanks!!

appreciate when they give me late check out at no charge i love free parking, free wifi, free

appreciate when they give me late check out at no charge i love free parking, free wifi, free breakfast

room was very clean and comfortable. breakfast was very good with a variety of hot items

the bed, the breakfast the room,and the laundry room. the elevator lobby.

bed was super comfy, early check in

we liked the accommodations, service, cleanliness, location, parking, and price.

good staff clean easy parking nice pool and workout area

free wifi complimentary toiletries clean quiet friendly

room service was the worst

early check in time

they are very flexible and staff gave us early check in without charging extra

it was great experience with family. highly recommended for families with small kids.

the jets in the spa bath weren't all working properly.

relaxing atmosphere, free parking, there is also a laundry room in

early check in. microwave and fridge

st louis bar and grill was a short walk down the street

gym was disappointing, but the pool was alright

our room service was delivered (food was delightful) and our server exceeded our expectations (+)were very accommodating, room service was great (-)room service was slow but they did call to say it was still coming and the food was good. (+)room service though not many options (+)the room was spacious, and the room service was great. (+)bed great, clean, well appointed, room service food very good (+) chicken fingers from room service was amazing, the turkey club very disappointing as it s made with sliced deli meat (-)obvious wear and tear, lack of menu items at the restaurant, no room service (-) the server was doing drinks, answering room service orders, preparing the light dinner plates (+) having a restaurant on site that offers room service was really nice (-) the 2nd day around 2pm i tried to order room service again

bed when we asked we got sheet stuffed into a pillow case even though we noted that we had two kids so the pull-out bed would be in

we were 45 mins early and still would have charged us the $50 for early check in

he worked to help and it was appreciated as i was stuck in the lobby with 3 kids waiting on an email

great for a short stay for business, and has a laundry mat downstairs.

to much truck driver in parking lot stand watch other ppl all desi

clean rooms. quiet. comfy beds. good value. ample parking.

was able to accommodate early check in at no extra fee unlike their competitors such as comfort inn

early check in

gym, laundry etc. everything we needed and then some.

able to do my own laundry

great shuttle service, i would recommend this hotel

ricky although early check in was not available but he made sure am comfortable and provided all possible support

called and ask if we can do an early check in and gave time as well

availability for early check in , although the only purpose i chose that hotel for, was the proximity to the airport

to the airport really nice staff good breakfast late check out/early check in courtesy bus to airport free parking rooms very

the pool was a little cool, but beside that, everything was beautiful

staff gave me a early check in the shuttle service was great good location all in all had a nice rest before flying

they are accommodating for early check in and late check out with out extra

came from transatlantic flight, no sleep for last 36 hours, most hotels offer complimentary early check in within couple of hours

early check in was told to phone 24 hours before to check

great place to stay with family i like the pool and gym

staff great and allowed early check in free of charge which was nice

because my flight was changed and i arrived around 9am i had to upgrade in order to facilitate an early check in

she managed an early check in

requested early check in upon arrival

requested early check in but it was no response, when i reach the hotel at 1230 lady at reception let me wait

staff was wonderful very helpful, polite, and accommodating, i asked for early check in because my flight landed at 6

to the season, some facilities such as the gym were disabled

it was in an adjoining bar and grill

wifi code needed to be changed daily an the speed was slow

early check in availibility and anti-covid cleaness

no shuttle transportation to the airport

& bar on site, pool & hot tub

staff at the front desk specially hasam and the restaurant and bar staff.

very cold water in the swimming pool

early check in time.

nice pool/whirlpool

tub was leaking through the light fixture from the hotel room above - so we couldn’t use the spa tub our last day of the stay

i was woken up by kids at 6 am running around and shouting in the

hotel initially surpassed my expectations, small workout area, pool, and hot tub, nice rooms and layout, free snacks and water at check-in

early check in awesome

staff was amazing and really helpful. i even got early check in.

new to canada but in a first ever for me ,i was charged for requesting early check in and it did not matter that i was a best western rewards/loyalty member

early check in was the only beneficial thing to this trip

time there and it s clean, affordable and they were able to accommodate an early check in

easy to find 2) staff were friendly/helpful 3)accommodated early check in request which was very helpful 4)check-out was

professional staff, location, clean and was able to get an early check in

shuttle bus on the 1/2 hour from airport and back to airport

to airport with shuttle every 30 minutes, exceptional free breakfast, rooms are large with kitchenette and full

found several pieces of furniture and the top of the bar fridge were dusty, which was disappointing to see

excellent hotel , loved the large room , high floor and kitchen - bright - super comfortable beds

appreciated getting an early check in at no charge too

i just showed up to the hotel after booking hoping there would be an early check in and the lady at the desk was so kind and helpful

i was appreciated of being allowed a late check out since we arrived a little late and wanted to sleep in a little late

no room service at night

should have room service 24 hours