host was very accomodating, he arranged early check in and kept kitchen open later for breakfast following morning

excellent hotel. friendly staff and great breakfast

breakfast room service late check out clean

manager was exceptional friendly and was so helpful. breakfast was superb

ana amazing breakfast range.

early check in really helped

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

location very friendly alllowed is an early check in

however, with the well equipped kitchenette in each room, this isn't a major issue, as you could bring in snacks etc

great use of the space, it had a living area, bedroom with en suite and a small kitchen area

accommodation has been renovated to a very high standard which also included a little kitchen

the room we had included a small kitchen area with sink unit, cupboards, microwave and toaster with tea, coffee, hot chocolate and

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

location, great staff who were very accommodating with my early check in and night staff were very helpful with parking

we managed to get a parking spot but there are only 3 parking spaces outside of the

the only negative was the bar drinks weren t the best.

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

mattress and pillows were very firm for my liking and bar selection is limited

early check in..

welcome by claire on arrival and given early check in which was super as unexpected as only went to park car before heading out for the

asked for early check in at time of booking which wasn t available, parking is limited and our room has

rooms really nice and very clean. they accommodated out early check in

great location, got an early check in too and the staff couldn t have been more helpful

can't comment on breakfast as we had an early check in, but the restaurant is great

great for early check in at airport. food and bar good. reasonable prices

pecially if it's off

asked for early check in which i was happy to pay as i was told wee didn't get it

pecilly for an airport proximity hotel with late/early check in/out), perfectly silent air conditioning system

as i live a distance away it is ideal to stay the night before when you have an early check in the next morning

paid for an early check in as we arrived on an early flight

as other hotels at this location but it’s excellent value fir money for a short stay before an early check in

staff are helpful with an early check in

the bar & seating area were comfortable & so was the bedroom

early check in as most places won't let you in until after 16:00

would highly reccomend this hotel if visiting south shields loads of free parking big bonus

it was helpful that there is a free parking just next to the hotel

i had the top room and was unable to access any wifi

location and free parking was very good

the staff were friendly, allowing me to have early check in and they couldn’t do enough for me

location, managed to get an early check in and got parked at the rear of the hotel

the staff were very friendly and even allowed an early check in when i needed to work from the hotel room

everything especially the fact that i was facilitated with a very early check in.

enjoyed my breakfast & the staff were welcoming & friendly

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across

the room arrangements, i was able to stay with my kids in thesame room on different beds.

has arses flashed at me and 2 young kids

1 girl upon check in - she was great even though the full thing was a riot n kids were in tears when seen where we were stuck

pleased with the early check in considering our room was available after 4pm

was my second stay here, the things i like include the location, easy to get too, parking is simple

loads of parking and easy access to the tunnel to north shields

clean room and easy parking space.

on street parking close by and the metro station a short walk away

helpful and friendly staff, early check in and late check out for free with the ihg app

helpful and supportive staff particularly so as my request for an early check in was supported

quick, early check in. it was clean.

early check in, by friendly staff

the friendliness of the staff and the staff. appreciated the flexibility and early check in.

accommodated an early check in. very clean apartment and friendly staff.

we are used to having just the one bedroom with bathroom but to have the living room and kitchen as well was great

amazing little kitchen

excellent kitchen facilities. property modern and well equipped.

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

before arriving i spoke to the staff to try to get an early check in as i was going to a wedding

early check in, pretty good bed and shower

no early check in available

early check in. very straight forward and amazing view of the best stadium

wanted early check in

location and welcome,early check in

ambience and was lucky to get an early check in

early check in & late check out. window opened much appreciated.

perfect location. fantastic price for one night stay. staff very friendly, got early check in.

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

the early check in as standard - and the option to give them a call to see if even earlier is possible

great location, early check in and kate check out, nice tv and bed

early check in/ luggage storage

also early check in or late check out available for 15 pounds per hour, give me a

wifi is extremely poor/slow but i am sure it can be fixed!

in staff, very unfriendly and not very helpful, we asked for an early check in when we were booking the rooms, which we didn't get and we had a 4 hour wait for the

was a bit short/rude on arrival when asked was there a chance of an early check in other than this all the rest of the staff were

helpful despite a bit of curmudgeonliness on my part over the fact that there was no record of my early check in

i also liked that we were offered early check in

we had no problems , we had early check in for an extra 20

they were even able to accommodate my early check in which really helped

got an early check in by chance

very clean, early check in available staff very helpful

wifi required setting up cloud account

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

got early check in which was great as we were going to horse racecourse for the day

a drink on our second morning, no spoon with soup so drank from bowl and i really begged for an early check-in but when i arrived the lady on reception was really dismissive

staff are very helpful, early check in and late check out available

very good staff! i got a early check in!

also arranged early check in and when i got there was told i d have to wait in lobby till usual check in time

love the location and early check in

were attending a family wedding, and our previous communication had facilitated an early check in, for which we were extremely grateful

the staff were excellent and the early check in was much appreciated.

early check in as requested

we arrived early and staff sorted an early check in for us which was much appreciated

is excellent plenty to choose from & we like the option of a early check in ( hilton honours member) and the 12pm check

helpful staff, supported with early check in and offered to keep my luggage when i went for work

rooms were ready when we arrived at 2 but they wanted £10 each as an early check in fee for just 1 hr

1pm, receptionist was lovely did her best to find us a room, a bonus to get a early check in, lovely breakfast next morning, plenty of choice, loads of room in dining room,

friendly staff, they have arrange an early check in for me(it was very useful as i have take about 18 hours flight)

early check in, great location and friendly staff.

early check in, late check out. clean room and friendly attentive staff.

early check in on arrival which was really helpful

if you ask for early check in, you get an automated response saying they will try their best - they don t

location was brilliant , staff were excellent with early check in and parking .

early to our early check in just on the off chance we could get in

early check in for ihg members. room was spotless. check-in was fast and very helpful.

i was drenched by the rain and requested if there was any room ready for early check in

as a member the early check in and late check out was a massive bonus

facilitated early check in prior to graduation ceremony which we were very grateful for thank

appreciated an early check in, when i had stopped by to drop off my luggage until check in later in the day

we arrived at the hotel early as we had plans to go shopping before check in, the lady on the desk advised us she could

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

early check in was a bonus

lovely room and offered upgrade and early check in

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

hotel was spacious with very friendly staff and had a decent bar too

no bar yet not for familys but clearly states that.

the hotel staff, bar and pool table

good location for our event at exhibition park. good bar area. just what we needed and clean.

early check in

30pm and slightly early check in was no problem

early check in without having to ask, a bottle of wine for husbands birthday, complimentary tea to

the hotel accommodated early check in, had a great location, and had breakfast and other things available to acquire in it

staff were accommodating with allowing me to early check in and provided us with two free drinks vouchers for his birthday

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

staff ignorant booked early check in no response breakfast not great needs upgrade bit

early check in, although for a fee.

were really friendly and helpful, they arranged ,2 hours early check in time

no lamp in room, kids don’t like sleeping in total darkness, had to leave a set of main lights on

we all loved it, kids thought it was great

bed was ok to sleep and they allowed early check in and later check out

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

went into the bar and everyone was friendly

lovely stay lovely bar lovely people, really nice for a nice little get away!

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

early check in and late check out

early check in as room ready on arrival

staff, clean rooms, decent bar and free parking

strange setting for a hotel in a housing estate,easy parking and access to hotel

there were no issues with the wifi which we sometimes get

staff went above and beyond to help, also helping and allowing early check in that helped us a great deal due to traveling for a wedding

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

breakfast was perfect - set you up for the day

i will be back in a few week. breakfast room service was great ud83dudc4d

spa facilities they managed to give us early check in

being able to use the spa facilities really made it a great

good parking

the room service was good. food was delicious

loved this hotel spa was great staff very friendly

close to facilities and got early check in

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

.everything except the breakfast

didn't have breakfast

size room, comes with a breakfast and you can add on