there was a management lady who answered guest services call and she helped assist with early check in and any needs she had outstanding customer service that made me feel at home and

requested early check in due to wedding attendances

i appreciated the early check

the view of the ocean while hanging out in the pool

room service was excellent, valet staff were on point

i also tried to get early check in but was told i could not

was charged $20 extra for early check in for first room; while our second room was given to us 2 hours after regular check in

i was allowed an early check in

i spoke to david early in the day and he put me on an early check in list and we were able to get into our room

everything the staff pool location room beds

early check in queen room

amazing proximity to shell beach, clean towels and comfortable bed and early check in.

the only vending machine on-siten was in the laundry room

we liked that it had a laundry with very efficient coin-operated washer and dryer

laundry room on site, very affordable and great location.

i had requested a cheese & meat platter that was delicious and it was already in the fridge upon early check in

i loved the flexibility of possible early check in and checkout

asked via email for an early check in and received no response

location, cleanliness, polite staff, comfy beds, early check in, delicious breakfast a big 10

warm pool and hot tub

staff accommodated my request for an early check in which was very helpful of them

have a swimming pool, laundry facility, vending and ice machines; plenty of parking space

loved the pool and the staff!

room we were staying was beside staff & laundry room

pool was chill

didn't get my early check in as i requested and didn't like the fact that i'm watching people check in right away

we had an early check in which we requested on arrival and we were accomodated very graciously.

even parking - $10, water $5, early check in $40

we were exhausted and they accommodated our early check in

beds, customer service/greeting upon check in,complimentary early check in

the staff charges you $30 early check in fee

receptionist that helped me was very nice and accommodating to my early check in and room requests when i showed up earlier than thr 3pm check-in time

the conveniece of early check in

an early check in and they told me they could accommodate but upon arrival my room wasn’t ready and

early check in. friendly receptionist.

staff was very friendly from the start and assisted with an early check in

having a full kitchen

the staff did a fantastic job with stocking food for the included breakfast

the selection of breakfast items.

kitchen plates and cutlery

the staff was very nice and accommodating with a request i had for an early check in as the wedding i was attending was at 3pm and check in time was at 3pm

kitchen cutlery and glasses

if we had stayed longer, we would have needed a larger room with a kitchenette but i do believe they have those on site as well

floor was noisy due to the above room having kids running around but since the location was so good, it made it not as

booked a two room suite with a kitchen

nothing i asked for early check in but it was asking to much in a empty hotel

no pool. grandkids wanted to swim at night.

the pool not fixed

the only thing that was disappointing was the heated pool was not open....

no pool or spa

early check in

no room service

this was inconvenient and room service was not available during the entire stay we were there as well

room service was very good

that there was no bar outside

asked for an early check in and they had our room ready with the strawberries ready and champagne chilled

the staff was able to arrange an early check in for us, which was awesome

early check in really helped as well

price, i request early check in due to traveling all day and it said i could check in at 11am instead of 4 so when i

beautiful location, view, customer service. room was awesome! early check in was so helpful

close walking distance to the beach (and pier which is now closed for renovations) * allowed early check in which was helpful with the kids * free

price and location and dog friendly. accommodating with a late check out. one free parking spot.

they were nice enough to see if they had any rooms ready for an early check in which was very convenient especially for what we were doing that day

pet fee is a bit steep 20% rather pay 10-15$ per pet and don’t bother with doggy snack bag

there wasn't pet fee

was very friendly ,i thought i lost my laundry bag but the wife found it and returned it very cool thanks for that

i wasn't aware of the $25 pet fee, so that surprise wasn't ideal.

i was granted early check in

no room service during our stay only after we left. covid excuse to not provide room service.

easy access to shops, restaurants etc. loved our room service dinner.

having soap bar not enough staff at night prices at the restarurant were high checkout hour too

embassy suites breakfast is always a treat and makes the extra $20-40 on this room worth it

i arrived early, and couldn't get an early check in

early checkin and noon checkout dog friendly

the free breakfast and the cantina were great ways to start and end a day

great atmosphete friendly staff. lovely pool. happy hour and breakfast

rooms were very nice and clean, staff were great, grounds were beautiful and the breakfast was delicious

it had a living room with a couch/hide a bed, wet bar, tv, dining table

reception and early check in

pool closed too early and the jets on the hot tub didn't work

were really hoping for a pool day but the pool had to be shut down unexpectedly, no one's fault

the pool also looked nice, but i went in march and didn't use it

great location, fun bar with games. cute room.

friendly staff and early check in.

we arrived earlier than expected and needed an early check in, so she made sure that we didn't have to wait for our room

loved that there was a gym, check in process was fast and easy (great for a late sunday night

however the gym was not as expected

dirty laundry

we appreciated the early check in was available for us

clean room. nice area. nice pool. did laundry super clean and nice.

spacious courtyard, big nice room, lovely pool, a lot of parking space.

loved the mini kitchen setup

to downtown, clean, had a pool, jacuzzi, grab and go breakfast, tea/coffee available throughout the day and renovated rooms

we got an early check in (awesome) then went out and about

great location, easy access. early check in. free wine tasting

early check in

desk allowed us early check in

quaint, apple cider and coffee at the lobby, room was really comfy, wine hour was great and pool and spa

we arrived a little early and they wanted to charge us extra for early check in (check in was at 3:00) they charged my

no problem with slightly early check in. comfortable bed. clean. nice little balcony.

all of the staff were friendly, we enjoyed the pool and hot tub and the complimentary breakfast was a nice bonus

loved the big pool and the best breakfast we've had in a while

location was great we was it was easy to walk downtown view the sites pool was great

was nice and they allowed early check in as i requested

didnt like how early the pool closed or that they dont offer snack vending machines

and guest accessible oven would be a plus for those staying more than one night and having kids

decent hot breakfast in the morning

breakfast was great

early check in

the pictures i thought it was all suites with kitchenette, fireplace and seating area

were no paper towels or dishwashing soap in the kitchen

the only other comment would be that we had a full kitchen, but there were no paper towels, napkins or dish towels, which seemed

family suite only 1 bathroom. no broom, not enough cleaning items in the kitchen.

front desk was friendly, we got to do an early check in which was a huge plus, it was clean and we will definitely stay here again

clean pet free rooms location allow early check in

the staff and room service people were awesome

staff and room service were amazing as well with the price and beautiful view.

high pet fee.

alcohol free staff even had time and consideration to call 2 hours before to give us an option of early check in if we wished

our room included a wet bar - which had a very thoughtful surprise for us

requested early check in and they were able to get us in at 1pm which we really appreciated:) staff was very

office lady was nice enough to allow early check in with my young granddaughter thank you so much

desk person was very friendly and we could park our trailer on the

very clean. staff helped with early check in.

asked for early check in hotel was not full did not get it and room was overpriced

location was great. very friendly check in and early check in. room was large, clean, and quiet!

she wanted to charge me $25 for a early check in and i told her i wouldn’t pay it

location close to ocean. confortable bed with spacious room and bathroom. great breakfast

was so friendly answered all our questions the room is great for the wheelchair access the breakfast was excellent we will definitely stay

everything was great until breakfast.

liked very much the fireplace and newly started breakfast

staff was accommodating for early check in and late departure