the staff were great and very accommodating for our early check in request

bar life is very busy and the staff are gorgeous (ladies and men) so lots to engage in

bar life is very busy and the staff are gorgeous (ladies and men) so lots to engage in

location, bar staff were friendly, excellent service from them and good meals

it was a busy saturday night, but we were helped at the bar and swiftly checked in and told (shown too on a lovely welcome blackboard) some helpful

the room we given wasn t the one i d booked as it wasn t ready because we wanted an early check in

appreciated the early check in as we were going to the races

wifi connectivity was very poor, unfortunately

being on the top floor the wifi was a bit hit and miss, windows very thin so could hear all the noise of people leaving the

no lift or room service

pleasant friendly staff. helpful arranging early check in with no extra cost

staff friendly in most part and early check in which was

arranged an early check in before we left to go the races and i left my mobile charger in the room after

good location, clean, good food and friendly staff. secure parking at the rear.

the bar is comfortable and pleasant

we ate in the bar and the menu had a great choice, but as it was sunday we had the roast, which was superb

couldn't connect to the wifi, but it wasn't important and werent concerned

we were getting married at the castle and needed an early check in time

lovely room and fantastic breakfast

we had a late check out which was great and building was ancient and the sense of history was palpable

whole lay out was lovely , the bar area was relaxing and the room was so quaint and comfortable , breakfast was 1st class thankyou

lovely friendly staff an excellent breakfast

early check in arranged as we were going to a wedding close by, this was accommodated for several

the atmosphere in the bar and restaurant was lively and vibrant

the bar and the staff really lovely and friendly

the restaurant and bar was comfortable

a bit of from the bar ( music) but it did not go on too late so it was not unacceptable

* superb location for walks *could leave our luggage before check in time/ early check in *owners look after you themselves/ very caring * cute pub with fireplace on premises

the breakfast was hot and delicious and nothing was too much trouble

a lovely cooked breakfast and excellent accommodation great hosts

very cosy bar and helpful, friendly staff

breakfast wonderful

had requested and early check in) as the pub was closed, tried the mobile number provided with the

picky but when we arrived we couldn't find anyone to allow us to check in

early check in,high standard of cleanliness and friendly staff

friendly staff, they honestly were fantastic despite us asking for early check in and late check out

the host were very understanding about our early check in and came to help us out

early check in.

to locate comfortable and good size good value for money helpful and friendly staff - allowed early check

asked a question about early check in and never got an answer

breakfast service was slow and had to go and ask for order to be taken.

excellent breakfast

we had asked for an early check in and that was all sorted in advance with great communication

very nice environment and provided free parking

after breakfast the kids were given croissants and breads to go feed the chickens, they loved

friendlness of the all the staff even the customers in the bar were jolly

beer garden so kids could play whilst we enjoyed lovely food from the pub

walking distance to the famous eagle market, shopping mall, nice staff, i had a bonus of a bit early check in and out after requesting this

early check in / check out was possible without any problem.

asked for an early check in and they accommodated it for me free of charge

we arrived very early and he granted us early check in he was very friendly answered any questions i had

the staff where very friendly the breakfast was lovely also

early check in as requested was easily met with pleasant reception staff.

same room but it wasn't possible, they did however ensure our room on saturday was ready for an early check in

asked for an early check in and if there was any room upgrade for our anniversary but go no response

could, they did however arrange for our room on saturday to be ready by 11am so we could have an early check in to our second room enabling us to swap all our luggage around before we headed off

thing that let it down was we couldn t get an evening meal in the restaurant or even offered room service

years, if you like lidos this is top class, all round it's a lovely hotel set in nice grounds, parking very good, i will go back again

early check in good size room good bar area

we arrived early as less traffic than expected and we had to pay for early check in even though the room was

free early check in comfortable bed brilliant shower

swimming pool)

clean gym available with good equipment

early check in, very friendly staff on front desk and at breakfast, very clean room, good breakfast

requested early check in and they accommodated us

good breakfast and well presented and the staff were brilliant & very accommodating for our early check in

location, managed to get early check in very quick and efficient service.

young lady working on the bar was amazing, she represents your company well

for early check in but no receptionist for ages to be able to get key

early check in at no additional cost

very accommodating with the early check in, friendly staff - highly recommended

gym facility's and sauna and steam room

staff were lovely, facilities great (gym, bar, restaurant)

sent to me before hand warning us that the hotel and restaurant would be busy so they offered early check in

convenient early check in and later check out times

the pool and spa area were lovely, very clean and the gym was exceptional, my partner said one of the best

pool and gym were clean and well maintained and very nice to use without too many people in there

not enough room in the bar by the restaurant.

we requested an early check in as we were attending a wedding and they sorted this out on the day for us so we

were friendly and welcoming buffet bfast included daily the early check in was very welcome and luggage storage most

we tried for early check in but room not available

fuss free staff that allowed us an early check in at no extra cost.

i arrived early for check in as when i booked was told 4pm i did put in for an early check in got a reply of

early check in from 14

a comfortable room, good beer on tap in the bar and a pleasant meal in the restaurant in the evening

m and late check out 11

good value for money. a place to lay your head. great for traveling with kids.

great food served in the bar too