i was given an early check in when i arrived at 11

); good wifi; friendly

bar fridge small but very good to have

tea and coffee making facilities in the room would have been great, since there was no room service ,as the room was in an adjacent building

great location overall, spacious rooms, clean, comfortable and quiet, good wifi

very clean and tidy shower excellent and beds comfortable staff friendly and helpful we requested early check in and rooms close together and were given both so very

the spa was a jacuzzi and a steam room. i think overpriced for what it is

the spa was an added bonus to the stay

for location and facilities, friendly and approachable staff, comfortable rooms and a great bar at the front in a quiet square

location, cleanliness, outside bar area with a good atmosphere.

early check in

room service was too fast

bar was very nice and the art work on the walls exceptional

bar for drinks… very expensive restaurant next door/attached but if you wanted a drink you could

couldn't really use it for more than casual browsing)

we arrived early and they were kind enough to let us do an early check in

of wifi connection, reception staff just said it was the router, sorry nothing they could do

wifi: free and worked well from our room

the wifi was not great

the wifi was week in the room

friendly front office staff. accepted early check in.

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming and efficient

small nice pool on the roof with the view of granada

the pool in the last floor is really nice

lovely bar area and fabulous small pool plus jacuzzi on rooftop

they were able to accommodate an early check in and a late check out

free and fast wifi

no indoor swimming pool. no kids corner.

nothing in particular. wifi reception was poor.

no indoor swimming pool. no kids corner.

location. staff assistance. early check in

the first night, we ordered food from room service

would have been great if the bar served cocktailsud83dude01.

terrace bar menu a bit disappointing

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

we booked and early check in and our room was ready upon arrival

was possible to hear the neighbours with kids talking and shouting in our first night

the wifi did work at the gym on the top floor

both sierra nevada and the city centre ( 6th floor is better to avoid the noise from the rooftop bar )

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

staff who ensured everything was ready for my husband s birthday surprise and early check in

good bar service

the breakfast room was lovely light and airy and the waitress was very

i had a problem at wifi from the one of the corner room and they changed the room immediately

nothing to complain. a bit renew of equipment in fitness room will be nice.

staff went out of their way to help us. with early check in and booking attractions

staff were very friendly and the roof top pool was clean and refreshing

the next day was raining the whole day and even we did the check out we could stay into the bar area and enjoy for free coffee, tea and sweets

the coffee / bar patio was very welcoming

given to kids upon check-in

good location and early check in upon arrival. very comfy bed.

there were also a group of college kids at breakfast on the first day

room service refusing to bring up ice bucket rather told us to go down to restaurant

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

we did not want one but had a conjoined room where it was clear there were kids through the door

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very