we arrived early and they were kind enough to let us do an early check in

the aircon wasn't too affective apart from that great value hotel would 100%

the wifi was not great

wifi: free and worked well from our room

of wifi connection, reception staff just said it was the router, sorry nothing they could do

they were able to accommodate an early check in and a late check out

free and fast wifi

24h room service menu could be extended to more than just a sandwich considering it's a five star hotel

wifi was a little slow.

nothing in particular. wifi reception was poor.

location. staff assistance. early check in

bar area doubles as a cafe/restaurant during the day so didn't have the best atmosphere for a hotel

location and facility treated really well by staff in facility and bar and restaurant staff was so helpful in arranging tours answering questions etc they went out of

the first night, we ordered food from room service

the mini bar was ok, but could have been better stocked, especially with beer

staff who ensured everything was ready for my husband s birthday surprise and early check in

breakfast was wonderful in an orangery room which is also the restaurant area, bar area

i wasn't sure if we could use the fitness/ sauna facilities so just a little info about their availability and opening times would be

equented by famed writer garcia lorca) and across the street from the iconic ysla

breakfast was great

we booked and early check in and our room was ready upon arrival

the wifi did work at the gym on the top floor

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

pool on top of hotel. nice hotel gym. ac works. no noise. very helpfull staff. speaks english!

good breakfast and serviceable gym

friendly front office staff. accepted early check in.

lovely bar area and fabulous small pool plus jacuzzi on rooftop

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming and efficient

a bar staff member was very helpful and courteous

small but comfortable and relaxing pool area on the rooftop

staff went out of their way to help us. with early check in and booking attractions

staff were very friendly and the roof top pool was clean and refreshing

given to kids upon check-in

a good location and they also have small rooftop pool

the pool was great on a scorching hot day

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

good location and early check in upon arrival. very comfy bed.

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

it also has an exclusive bar on the roof area that can be booked separately

access to rooftop bar for premium customers only

room service if you order food, good breakfast, cost 20 euro per person if not included in the

can have an early check in, and the staff very friendly

hotel staff is friendly and very helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

the hotel is comfortable, staff helpful and the breakfast fresh and varied

great location , the duplex room is enjoyable, kids love it , the room is clean too

we are a family of four and the loft room area for the kids was fabulous

everything was good. got early check in as well.

within walking distance to all major attractions, excellent facilities, efficient service, good breakfast, comfortable room

breakfast and the amazing pool in the roof top facing alhambra

the breakfast was also good and we miss granada already

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

friendly service & early check in