the room and staff and pool area

the pool bar food was lovely

coffee machine at breakfast was very

the breakfast was also great

for a 5 star hotel they can have mini bar and at least water every day in a room :)

the kids weren't able to use the indoor swimming pool and the outdoors one weren't heated at all so

here as it is an aparthotel so expect a little more than a hotel, not one single item is in the kitchen

also at 10 15 we were told the kitchen was closing and within 5 minutes everything had gone

with kids in need for afternoon nap at was crazy annoying

the kids weren't able to use the indoor swimming pool and the outdoors one weren't heated at all so

awesome activities like concerts or shows for kids were organized daily

hotel, very well presented, in a lovely setting, with great views over the golf course, and

amazing golf courses are great and pools were sensational

no bar facility near pool area available

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as soon as the weather got colder

kids allowed in the spa

stayed in 321 , views across golf course were fantastic

is lovely, it has good facilities such as gym and spa, multiple pools and breakfast has a good range of options

mini bar in the room was empty but this was because of covid rules

glasses in the room to have a drink out of the mini bar

buffet for dinner & breakfast had wonderful choices for kids & adults

great location for terra mitica. great breakfast.

clean hotel , lots of choice for breakfast , spacious breakfast , great view

layout, rooms were soundproofed and very modern. the staff are excellent. spa and gym excellent

spacious ness and the facilities were superb especially the spa and mini golf.

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

so we could chill by the pool

very new - rooms and pool area were exceptional

nice, friendly and helpful staff particularly good location missing: parking , the possibility for

efficient and very friendly staff and a great breakfast

plenty of free parking in the hotel's private car park across the road

breakfast was just what we needed and the eggs on muffins were excellent

hotel, with comfortable room, very polite and engaged personnel, rich breakfast and very nice pool

staff were friendly, it was quiet, not too many kids, air con even tho was loud, long walk to town so got steps in to keep bit fitter

comfortable room. warm and cozy. large, convenient parking. in the gym has everything you need.

staff in the bar were brilliant

nice view of city skyline swimming pool, gym proximity to playa de levante big, spacious room

the water for showering was cool. ok for me but may have been a problem for young kids.

food menu in bar was quite limited for kids

to be amazing before the takeover 2 options for dinner only, buffet wasn't nice and the snack bar cost us over 150 last few times we've stayed was in the hotel and was spacious

nice room and pool. clean.

but also not far if you just want to walk, great breakfast, amazing facilities including mini-golf, gym, spa, and kids activities

bar open

the bonsai bar was terrible with a giant screen nightly blasting out a springsteen concert

like to have seen a bar as beautiful as the pools to sit round in the evenings

fantastic spa , with one of the best thai massages i ve had outside of thailand

staff super friendly and professional

it is not maybe really suited to kids with all the areas de silencio - they seemed to gravitate to one particular of the heated

good value and nearly forgot wifi was very good and we were on the third floor

breakfast was excellent

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

we did not stay for diner but breakfast was varied and plentiful

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

staff really nice and helpful allowed storage of bags and early check in

no bar tins of drinks in fridge, breakfast poor, no wifi

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

there was a lovely bar just down the road which was very welcoming and served great tapas

staff comfy beds and soundproof bedroom nice pool and sun beds in the sun and in the shade steady wifi throughout the hotel strategic location: walking distance to the beach and bus to benidorm

the room , bar , pool , food , staff

room, facilities, staff, breakfast, dinner, location, gym, decor - all of these things were great and i wouldn t change a thing

only suggestion to them is to enhance the gym - the kit they have in their is very lacking, but there's room to get some decent weights, a

the gym wasn't very good

great spa and lovely bar seating area

loads to do for the kids. spotless there and great location. staff extremely helpful too.

but disappointing choice for kids

i didn't use the facilities of the gym during my stay so i couldn't rate it.

the varities in the breakfast and dinner exceeded my expectations

really nice atmosphere lots see around the hotel. top pool

wifi advertised in all rooms

wifi only lasts for 4 hours

the pool was great

children enjoyed entertainment and warm pool whilst us, parents, where enjoying sun terrace

the hotel is in a excellent location near the old town, for restaurants, bars and shops, 10 mins walk to the beach

the rooftop bar was so nice during day and night with music playing throughout

comfortable bed and excellent shower & good wifi

roof top bar was outstanding

the apartment was exceptional. lots of space, fabulous air con & very strong wifi.

perfect location, pool was a great way to cool off after a long

dirty, furniture old and in bad state, patio door didn t lock properly , aircon broke, rude bar staff and pool area a disgrace , not one sunlounger was fit for purpose the material ones

breakfast had lots of choice and prices in the bar very reasonable staff so friendly

staff no the friendliest except for bar

hotel is beautiful the pool on the roof is a lovely touch because you don't find many hotels in the old town with a

food

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and loads of choice

lovely helpful staff spa to ourselves absolutely wonderful

we loved the balcony, which overlooked the pool and gave us sun all day

rooms spotless pool spotless as was whole hotel, nice entertainment but i d say more suited to couples and older

location , fantastic food ,friendly staff and loved the indoor pool also the hotel was spotless

'super fast' wifi kept dipping in and out of connection which was frustrating when trying to watch a

there were no major issues with wifi

was great, just in the city centre with all the shops and bars and literally 3min walk from the beach

swimming pool was heated and the kids loved it

hotel staff were great, from reception staff, bar staff, catering and restaurant staff and of course the hard working cleaning ladies

weren't advised about the pool til the last day

breakfast superb

stay in room 501 with kids hand rails on balcony are lose your going to have a bad asserdent .

my kids struggled a bit to open the tap their hands by themselves, as it was a very wide sink

hotel, sunbeds by pool were typically reserved for hours without people using them - hotel was clean spacious ai food

, reception desk staff were friendly and tried to be helpfull , english bacon avail everyday for breakfast(hidden away you might have to ask for it ) staff called the room twice to check things

clean , tidy , good breakfast great location for the old town and staff were great.

water in the pool was freezing cold but that could be down to the global energy crisis.

clean rooms, location, breakfast

bar prices very reasonable

room was tiny only 3 plugs - one for tv one for fridge one for you wifi not reliable always braking out we were on 7 floor ground floor was

the pool area is wonderful and the beach is 2 minutes from the property

the pool area was relaxing to be in with plenty of loungers and space to move them around

connecting to wifi was not straightforward

the indoor pool was not heated

lovely spa and beautiful terrace and view

we booked the spa room so benefited from the jacuzzi in the room which we used both days we stayed

oh and cava for breakfast, what's not to like

the worst wifi that i have ever experienced in any hotel, anywhere

nice bar attached

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

pool bar wasn't open

staff were really friendly & the room we had over looked the pool and it was lovely

later and had a superior room which had a lovely wrap around balcony with a lovely view of the pool

from the moment we arrived we were made very welcome, everybody from reception, dining room and bar works so hard to make sure you enjoy your holiday

very nice reading lounge and bar area

beautiful rooftop pool area. ultra modern

first for me) the cons: roof pool is the size of a tub gym is neglected and very basic food served is repeatable strong smell of cooking oil on clothes

there is also a gym and toilet facilities on the roof top

the selection of cereals at breakfast.

& gym opening times, earlier opening would be nice

gym needs maintenance, couple machines didn't work that could of worked properly if i maintenance

to use the gym and sauna when you have paid to stay at hotel this should be included just hotel being

location. late check in and late check out and friendly staff.

was nothing not to like the staff was great the room was perfect and the pool areas was very good

the pool! beautiful pools, amazing staff and really helpful.

animator by the pool (aqua gym, pool volleyball, various other games) is amazing and very funny (-)gym a little sparse (+)clean friendly great pool sunbeds gym great breakfast super location

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but have a good view

very clean great swimming pool and friendly staff and great location

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

pool bar not opening until 12 o clock

outside pool terrace was also very nice ,plenty of space and multiple

staff were all great and the location was excellent the hotel was very clean, the pool was very good if a little cold when you first get into it in

one minor point, wifi is free but only for the1st 24 hours which i found a little strange

pool area & gym were also great

defo stay again loved it tea coffee and water in room filled everyday loved the glass lift and breakfast on outside terrace could not fault hotel at all thankyou for a lovley break will be back

was no information in the room about the wifi code or the use of the safe

great wifi friendly helpful staff and great location near beach and entertainment

kids and adult entertainment was organised every day which is amazing for a hotel

not given wifi code at check in had to go back down to

spa was an added bonus but a little bit small so it did not take too long to do a circuit

everything bar the outdoor pool temperature

there is heated indoor pool which was great for the kids

food choice was excellent room service (change of sheets etc) 5

we arrived after midnight and were offered use of the snack bar so we could eat before bed which was a really nice touch

having to cross the pool area to access the main hotel

very tired, and the tv is way too small, without many channels on it, we only got, two news, one kids, two bbc channels

having to pay for wifi and room safe.

little mini bar in room would of been nice but still a lovely room

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have stayed in while in benidorm

best in benidorm .superb location;room,pool,breakfast and great staff!

) this hotel does not have functioning wifi

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have

brits are used to our tea making facilities so they were missed not much for kids to do but a very nice

loved the private pool, just wow what a place

the view on the see from the balkon ist stunning, very clean, friendly stuff, room service was very fast and friendly thank you so

i wasn't given the wifi code on booking in

in the twin sea front and a pool room with family

channels lots of toiletries amazing jacuzzi bath the views over the sea were amazing i had room service with sandwiches and pastries omg the pastries were to die for plenty in the mini bar

and the rooms are fabulous and spotlessly clean, all reception staff are brilliant, also the bar and the lady s who serve breakfast just perfect, a really good choice of breakfast, such a

the rooftop pool was more of a hot tub. very small and water was warm so didn t cool you down.

room, very clean great views, team were super friendly, only minor issue was my poached eggs at breakfast were very over cooked , but these things happen

breakfast a little slow with service

the breakfast was the best breakfast i ve had anywhere

breakfast served to us at our table was a real treat

the view, the pool, the whole place

we had a beautiful big room with a patio right in front of the pool

breakfast was very elegant, i was served as a queen :) people who work there helped me a lot,

we were also given complimentary tickets to the spa circuit

breakfast outstanding

was practically impossible to book or access any spa services because there was no one working at the spa

gym closed

was adults only

was great - very reasonable to upgrade to half board wifi was very good bowling green was an added

the room was clean and the pillows really comfortable. really liked the gym facilities.

pool bar lunch menu limited.

using our own until another guest informed us we could get them from hotel didn't know about the gym ie if we where allowed to use it pool man was very quick to remove towels from beds

hotel is 1st class, from the reception, the restaurant staff, choice of food , cleaning staff and bar operatives

only open from 6pm, would have been good to be open during th day as a break from the sun for the kids

pool bar food, splash park, all inclusive drinks

has lovely reception and front bar pool area is specious our room was excellent with extra

pool side bar staff looked miserable most of time except the girl .

great kids pool

superb dining area, kids play area, spa treatments great staff would definitely stay

for the kids perfect activities

although the pool was very cold

the outdoor pool was not heated so could not use, not much activity for kids or play area

my 3 years old had a lot of fun with them at kids club, mini disco, christmas event, and that was more than just create an event, their

massive bonus that the kids are allowed in the pool in the evening

bar staff during the day weren't as nice

in the kitchen ud83eudd37 so using the toaster, kettle & microwave in the morning for breakfast, was more hassle than it was worth

has everything you need clean and tidy, great for the kids close to shops bars and the beach

the best holiday i've ever had with my kids they had an amazing time and are begging to go back

excellent location right across from the main bars but not noisey food choice good adults only

breakfast not great over cooked

fabulous visit... i loved the bubbly at breakfast

i liked the fact it was adults only...the location is quite good

breakfast too late starting

the crabbit bar staff

public toilet you have to go to room which is a pain if your in the bar and your on top floor,check in very rushed,young lady on reception should smile a bit more it

breakfast was good i always bring my own butter,but that's just me,i don't have any thing but toast

some women asking for cigarettes all the time at the pool side

not being able to access the spa area

breakfast was only lukewarm

breakfast was great and lots of choice

basic but clean and comfortable beds, two large pools and activities for kids and adults throughout the

very good choice of hot and cold breakfast

pool area is great and gets the sun all day

pool is great with fences to avoid the kids going in the deep pool, the floor pool and the seats are in great condition compared with

gym not open until 10am and very basic

& gym hotel, even though full board the spa was 20 euro's a day

location fine found the breakfast only just warm

pool is great with fences to avoid the kids going in the deep pool, the floor pool and the seats are in great condition compared with