lovely roof terrace and pool. friendly helpful staff.

were no tea/coffee making facilities in the room and wifi did not work c;onsistently in the room

good equipped gym

nice bar and staff

would benefit from having a wee snack bar for when lying at the pool.

bar prices

fitness centre

high quality breakfast and was given a frontline balcony room.

do it yourself laundry which we were most appreciative of

gym could do with update.. price of parking

the gym had stupid opening hours, 10:00 to 14:00, then 16:00 to 20:00, should have a key card system

excellent breakfast. location good

lots of spa facilities

thing spectacular)

nice swimming pool for the kids

too many broken sun beds, entertainment poor, especially kids entertainment.

lovely staff very helpful. a beautiful spa and location was good and it was spotless

got a quiet room as requested, bed and pillows comfortable, the buffet for breakfast, lunch and dinner had a great variety

screaming parents to kids and back from verandas to pool

buffet style restaurant so plenty of variety, omelettes made to order at breakfast

rooms were newly refurbished, i liked that the buildings were no higher than three storeys, the water park was great and seperate from main pool area

water park is amazing, great choice for breakfast, good amenities, bars and lots of sun loungers

the bar was no good booked as half board but because we were there on new years eve we were told that

very well equipped kitchen

the best holiday i've ever had with my kids they had an amazing time and are begging to go back

traditional spanish breakfast, egg and ham; something for everyone

poor wifi connection

lovely and clean freinds staff plenty of parking good breakfast

first room had a damp problem with mould on the ceiling and strong smell, also the wifi wasn t strong

embraces its olive pressing history a wonderful spanish experience with great staff and lovely pool restaurant was very nice and reasonably priced

loved the pool and my room

parking area across the road

breakfast was lovely

plenty of free parking in the hotel's private car park across the road

breakfast was amazing

bar prices expensive though obviously you don't have to have them

service the geusts location the staff!!! most amazing poeple wonderfull pool

hotel in old town altea lovely, clean room with great facilities and very comfortable amazing spa which you book for personal

perfect location. fantastic spa and massage

beautiful terrace and pool

heated outdoor pool would be nice.

ffet) well organised and staffed with attentive staff

it offers children's activities, including a kids club and a kiddies pool

room service would have been an added bonus .

fantastic hotel, lots of pools, a beautiful spa, lots for kids to do

the night activities mainly targets kids and not adults

tertainment lady was amazing and on the go with the kids all day

all meals were fantastic ud83dude0b kids loved getting their own food

- room was clean and spacious - kids animation team were very

the swimming pool is large and was very clean on our visit

polite staff, spacious comfortable room. great pool and bar that did a fantastic shandy

the spa and sports facilities were good but the padel court was in need of some attention

breakfast excellent

breakfast outstanding

kitchenette could do with a draining area after washing pots, we had to buy a tea towel

pool bar was disgraceful

aesthetic & facilities, good breakfast & pool side food options and a great, up market location

no one in the sea except for the hotel guests, staff is lovely, no teenagers - only families with kids and couples - we enjoyed a lot

there is a fridge,coffee maker, kettle, safe, all as standard, and large car parking areas

an outside pool bar or inside more laid back type of bar were both well stocked and both had plenty of seating

customer service was perfect the pool was really big, i recommand this hotel for family with kids (the animation team was relly awesome and my daughter appreciated that) ,

superb dining area, kids play area, spa treatments great staff would definitely stay

nothing!!!!it was a bit of nightmare finding pool that's all!!

spa sold this hotel for me

location was excellent, great entertainment by day for the kids and adults

nice to have the shuttle

the pool closed at 8:15pm, which was 5 minutes after we got there :

family rooms too small, air con not good enough. wifi slow.. food not 4*...

the gym is nice and the indoor pool is exceptional

e tea or coffee no cups no iron wifi code no clear to

the children's pool could also benefit from a facelift

pool area was clean and inviting

both pools were used each day by kids when on the website it states 1 is an adult pool

the staff lovely,rooms fabulous very clean had a small kitchen giving option for your own breakfast

friendly staff, good breakfast, all good, would recommend.

pool area is okay but in a poor position behind a building, and the pool isn t the biggest or the

food was mostly cold and wifi too expensive,should have been free .

the spa was nice

it was just brilliant one bar staff at the pool bar was a bitt crabbit over all was good

public toilet you have to go to room which is a pain if your in the bar and your on top floor,check in very rushed,young lady on reception should smile a bit more it

so we were served a set menu in the pool bar

clean & spacious breakfast was amazing

really would like to return in the warmer weather to swim in the outdoor pool

would have been easier and clear to already have kitchen equipment in the kitchen available

pool bar served lovely cocktails and splendid food

but the pool area and rooftop bar was the high-point

the breakfast was also great

spacious with added luxuries such as the lighting, the staff were very friendly and helpful, the breakfast was excellent and the pool areas were beautiful

breakfast was very good, nice selections of cereals, fruits, eggs, meats etc

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could be reduced or removed

the pool is not that big but there are enough sunbeds around it for all guests that want one

pool area and rooms were kept very clean great showers and well appointed

thought it was slightly overpriced busy round the pool but that's because it not very big

a drink at the bar and not being able to take to the restaurant, this was annoying and odd

could play better music at pool

just a pity about the bar staff at night very rude

the room was a good size overlooking the pool

swimming pool

breakfast could of been better

the pool is lovely and the bar prices are fair

the entertainment in the bar during the day and the happy hours also enjoyed the food for breakfast and

adults only, great location. comfortable rooms.

i liked the fact it was adults only...the location is quite good

breakfast was excellent all tastes catered for

wifi poor dissapointing, and said had british tv i got bbc1 bbc2 no itv or ch4

the pool area was a bit loud too with quite loud music

great for families with kids because they could relax around the pool and watch the kids while adults without kids could

breakfast room was clean with the food well presented, lotsof staff availble at breakfast

the rooms, ours was so spacious with a sitting room with kitchen facilities

only open from 6pm, would have been good to be open during th day as a break from the sun for the kids

cleanliness spacious room. lovely breakfast. use of spa facilities

- mini disco animation starts at 22:00 the time where most small kids are dead tired and should be in bed

gym to small and under equipped.

as a family we can t leave the kids by themselves because they were under 10 years old so it would be good if the timing could be

apart from you have to pay for the indoor spa and pool which they didn t mention abs the lifts at hard

for breakfast the chef would make me gluten free pancakes or gluten free bread/toast/baguettes the

really well decorated throughout the reception and kids entertainment areas for halloween

time staying here clean good food and drink staff friendly especially laura on the pool bar

everything was fantastic for the kids, we really enjoyed it.

brilliant we went on a couples trip for a few chilled day and loved it enough that are taking the kids back next year

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

rooftop bar and pool is lovely as it adds a different dimension to staying in benidorm

as room was second floor above downstairs bar it was noisy and could hear music until 2am

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have stayed in while in benidorm

spotlessly clean, fantastic room, great heated pool area, delicious breakfast, great staff, brilliant location, amazing views from the pool

location to car parking

free parking and easy access to benidorm centre via taxi

i only asked for a phone charger and the receptionist looked at me like i'd insulted his kids

no bar facilities late evening or before 10-30 am for any type of beverage especially a coffee

position, free parking, great hotel, pool gym

fabulous location and lovely gym too

great gym very close to the nightlife but wasn t troubled by noise

the gym could be more complete. the client's age was too

the room was clean and the pillows really comfortable. really liked the gym facilities.

breakfast was great and the gym was ideal to keep up the weight while

so we could chill by the pool

very new - rooms and pool area were exceptional

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

chose to have half board)

breakfast was very good and the restaurant was very clean and service excellent

booked bed and breakfast but unfortunately only had breakfast twice, because both times all the food was only

pool bar not opening until 12 o clock

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

is great for the old town, lovely clean room overlooking the swimming pool, with plenty of choice for food in the restaurant

the hotel has two swimming pools, which are clean and not overly crowded - there are more swimmers only at certain times

the pool area was clean with plenty of beds

excellent location of our room we requested an early check in because we only stayed one night also we requested

animator by the pool (aqua gym, pool volleyball, various other games) is amazing and very funny (-)gym a little sparse (+)clean friendly great pool sunbeds gym great breakfast super location

hotel staff were excellent in restaurant and bar beautiful room great location would defo stay again loved it tea coffee and water in room

breakfast was good and the rooftop bar was spectacular

terrible coffee in breakfast room

small pool but so close to the beach it didn't matter really.

great wifi friendly helpful staff and great location near beach and entertainment

aircon in room not cold enough and wifi wasn t good

no kids club.

in group in this hotel and controlling the swimming pool area with their families friends and kids

pool a bit cold for kids

beds were very firm and comfy with fast wifi

everything!! clean good location fantastic staff great selection on breakfast buffet

the varities in the breakfast and dinner exceeded my expectations

loved the food , good kids area for the little ones to play , friendly staff , great location

nothing i could say apart from being out on 11th floor with small kids

staff were friendly and helpful also and plenty for kids to do

a tiny-tiny minus - unheated pool, as we stayed in november, it was rather cold to swim

restaurant, for not high extra cost (15 for adult and 10 for kid for a dinner) good playroom for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa (+)hotel is a perfect choice for families with kids (-)pool is small and usually kids are jumping in (-)kids club not on, nor were most published animation activities (+) paula the entertainer for kids was very good at her job (-)was not good in the room or the kids playing area (+) the kids loved her discos every evening and playhouse activities during the days

paula the entertainer for kids was very good at her job

the lady at the spa was amazing .... really helpful and polite

the staff were great and the hotel room was very clean . the pool area was great and clean

beautiful pool area

kids in one pool, drinking/partying folk in another, those who want peace and quiet in another)

wifi is super bad , couldn t use it

say the restaurants and snack bar could be a little bit improved beach is not for kids really, it's rocks, not sand, just a good thing to keep in

beautiful pool bar ,staff excellent in all areas

the entertainment was all spanish, wifi wasn't great, drinks were more expensive at the hotel

the gym isn t great

with screaming kids turn up and use the swimming pool facilities leaving no beds or parasols for paying guests

no mat in the gym

no free wifi hotel blocked sun at pool until noon outdated rooms

gym price very good per day and parking i was also happy with the reasonable price and ease to use

great location, great hotel, great bed and mattresses, breakfast was outstanding

wifi is working in the hall, but not in the room

central location incredible views wonderful facilities and very good price for breakfast

was looking forward to going to planta 20 bar but it was closed

the wifi was very slow, to the point of not being able to load simple apps or websites

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

room was beyond our expectations. spa bath was great. very comfortable bed.

no roof terrace bar and shade

was great, just in the city centre with all the shops and bars and literally 3min walk from the beach

hould be heated

the sunbeds were taken before breakfast

adults only, excellent location, food quality and choices were very good

water in the pool was freezing cold but that could be down to the global energy crisis.

lovely breakfast

nice bar area and although we didn t go in the pool, it looked fabulous

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

early check in was no trouble

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if it was

with several on-site bars to chose from and open from 09:00 - midnight and 2 restaurants serving breakfast, lunch and dinner including more snacks throughout the day was perfect for us and the

wifi wasn't that good in the bedrooms it was poor

i didn't really enjoy thr breakfast but to be honest, we don't really do breakfast anyway

wifi advertised in all rooms

2 minute walk to the town and beach, great choice of food with 2 restaurants in the hotel, the pool on the rooftop, pool bar, jacuzzi, what more could you ask

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

staff were so friendly and helpful, was allowed to check in early and get a late check out

very basic,no facilities ie bar or food,roadworks outside

t the hotels fault of course)

half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but we were unable to get

breakfast was cold, all food presented was cold

very good service, excellent staff and super breakfast.

breakfast was excellent

lovely clean hotel. excellent choice of food for both dinner and breakfast.

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

brilliant perfect location for me vincents bar 25 walking steps away plus many others the staff helped me out over a problem i had cleans

wifi was very weak and the lifts were often not working

early check in on arrival no trouble

thankfully the hotel has free wifi

can be left in the fridge for next day