pool could've used a bit more cleaning

breakfast was delicious and a great variety of high quality choices

service, cleanliness, parking

clean, quiet, well illuminated parking lot, good value

clean. safe. good breakfast bar. friendly staff.

property was clean, appeared recently remodeled (or really kept up with), pool was clean, nice complimentary breakfast

very clean! welcoming front desk personnel. the rooms are spacious. nice free breakfast.

my kids loved the big pool

too cold to use pool

pool and hot tub was a great way to relax

ont desk agent) assigned me to the noisy laundry room and utilities near room 530 on my first night of stay

the staff was friendly and made sure things were in order even with a early check in request

looking forward to sitting at the bar having a couple of drinks with my husband as we didn't have kids or dogs

location to the airport and the free shuttle was perfect

atmosphere, gym , and service. and you can't beat the location.

breakfast was a little weak--eggs looked like something mcdonalds puts on their mcmuffins-bacon

pool is very cloudy, would not use and the whole building had a strong mildew smell, although they

everything was close breakfast and the pool old bathroom

breakfast ended at 9am

room was large and comfortable, breakfast was good. no noise.

that the pool wasn’t open ud83eudd79

the pool was dirty even though it was closed. it should have been covered.

nice pool

was great from the clean rooms to the pool the breakfast was great also the stuff was so sweat

was great from the clean rooms to the pool the breakfast was great also the stuff was so sweat

had a room right by the pool, great view

pool was closed due to underage kids pouring drinks in the pools as they pushed each other in

great fitness room and great service from staff that was kind

the night clerk was super friendly and helpful with the wifi and snacks!

the wifi was slow

the pool the gym hot tub and breakfast and the bed i loved it

they do have an airport shuttle, but you have to ask for it, it is not advertised, great

breakfast was great. the gym and pool were nice.

she accommodated my early check in and late check out needs

very clean and fast shuttle from the airport, to the hotel.

swimming pool was dirty. i would not get in it.

bar only had one person waiting tables clearing tables, tending bar and doing room service

staff from the time we arrived at airport and got shuttled too the hilton, was so friendly and awesome

the pool and hot tub were closed...bummer!

the only complaint i have is that i wish the pool area had stayed open later

breakfast was not the best and there was not vending machines but a mini convenient store at the

the pool was very clean, and they have inflated toys for the kids to play

the jacuzzi was missing at the pool.

the parking area was very clean

we liked the location. parking was tight

was too much chlorine in the pool

all staff is friendly and breakfast selections are good

good breakfast!

very clean and quiet, good staff, amazing hot breakfast, good location

clean room, staff very friendly and helpful great location and airport shuttle was quick to pick up with nice van

everything was great. free use of laundry room which was located right next to mine.

location was very convenient and shuttle service was fantastic.

pool closing at 10 pm but it’s not too bad we didn’t try

the bed was wonderful! super clean and a very spacious room. shuttle service excellent.

breakfast for the 5 o’clock shuttle would be great great stay

quality was average, lots of kids running around in what he had expected to be an exclusive resort where we could quietly spend

my husband went to the bar ordered two champagnes that tender served in a flute glass and wth as charged $37

great - seriously, everyone (valet, front desk, concierge, bars/restaurants, housekeeping, spa staff (+)perfect venue and amenities. loved the spa and fitness center. (+) beautiful spa and many places to hang out and relax quietly

beautiful property. very clean great pool and service.

food and bar was excellent , the beach setup was great too

the laundry room could be bigger with a coin machine

pool, fitness areas

we also enjoyed having the shuttle available to take us to the airport

friendly and knowledgeable staff, and convenient hotel shuttle to local area worked out great.

it like a slip and fall hazard water going on the floor but it was a bar there for support

were a roach in our kitchen area, although they spayed the room

clerk was very nice and efficient. easy to find my room, gym was suitable.

very big pool open, laundry room very clean and worked properly. very clean and organized hotel

towels for the pool and gym, friendly staff at the reception. plenty of parking.

kids were looking forward to spending the evening at the pool, but the pool was closed due to

we enjoyed our winter break with our kids and you all it a pleasurable experience

loved the pool and jacuzzi being available

the breakfast was fantastic

close to airport and offered an airport shuttle.

location was good. close to the cruise port. breakfast was adequate. coffee was good.

more kids activities that are free

the views were amazing and we loved having the option of the pool and the beach

there were many amenities to choose from- golf was great and the spa was relaxing

is a big resort, so it does take time to get to places but they do have shuttle to take you around

no room service but understand reason

they provide a free shuttle to the airport and you can leave your car for $3 a night, much better than airport parking

room was dated, bed was ok, i had a kitchenette area without any dishes in the cabinets or cookware to use, the water pressure in the

i enjoyed the complimentary breakfast and late check out

room was comfortable, breakfast was good, waffles, eggs and sausage. staff were very efficient.

cleanliness, accommodating staff, breakfast, exercise room and location.

my husband and i didn't have a chance to enjoy the pool or the bar because we were only there for a night but we will definitely return and stay

my kids was in one of them in the room

nice location and pool

only thing that bothered me and not my kids or husband, was the a/c going off and on all night long

maybe they should do a happy hour in the bar area.

friendly, great staff, restaurant and bar on premises , comfy rooms, short walk across the road to the beach

it has a great restaurant n bar if it's own too

wish there could have been a few beach convenience type items available for purchase from the bar or office maybe

maybe the bar hours

location is perfect, right across from the beach and attached to a restaurant/ bar makes it the perfect stop for a family gathering

location, also that a shuttle to take you to the sites on amelia island was awesome

was easy; hotel desk proactive to see if we needed anything further; the breakfast fantastic; pool, hot tub, putting green, bike rentals, and fire-pit feature lovely

gym had roaches bath towels thin basic breakfast

beautiful lay-out, extremely comfortable, good breakfast

convenient location affordable spacious suites kids loved the pool/hot tub and free ice cream

nice clean room clean pool and awesome free breakfast

hanging laundry on the railing over or door, found 2 live bugs under pillow in 1st 5 min

guess laundry machines not working and the shower in the room had no water pressure

hidden, steep $75 nonrefundable pet fee. hidden $28.95

very nice. pool was awesome.

would like to see a bit better pool environment

cold out so couldn't take advantage of the pool but looked nice

was amazing, location can't be beat in downtown fernandina beach and good breakfast

room and view were terrific and the breakfast room was bright and airy

breakfast attendant was wonderful. our room was very clean.

wonderful spa tub and beach view from

a spa tub, living room with television and awesome comfy bed and another tv in bedroom space

breakfast buffet featured waffles and scrambled eggs/ sausage, had yogurt and apples too

the included continental breakfast is very good, great variety and good quality

breakfast better than most

that was the highlight of the kids trip

the room next to us was very loud with 5 rambunctious kids and kept us from a good night sleep

excellent breakfast, beds, cleanliness, locations

was very friendly, breakfast was delicious, room was clean and bed was comfortable the bonus was that it was dog

am very disappointed at bar prices $14 for a 6oz pour of melot wine is redicules thhink about why the bar does no business

the breakfast was exceptional. the room and building were charming.

breakfast was very good

breakfast was beautiful as well

the breakfast was also great

breakfast was fabulous and so was wine hour. porch was lovely. definitely want to go again.

the breakfast was great

there is also no on-site restaurant, but there is a beautiful beach-side park next door with mini-golf, playground,

the gas station is within walking distance and so is a walking trail, miniature golf, another really good restaurant and a skateboarding park

breakfast was very good

golf

people fighting with each other all night long so me and my kids go in my car and stay and i had to argue with them to get my refund and i’m still waiting

loud and bad kids running around

people fighting with each other all night long so me and my kids go in my car and stay and i had to argue with them to get my refund and i’m still waiting

noisy no phones not feeling safe kids running around over head all night people fighting outside window at 330am

as if it was animal hair trapped in it very suffocating i couldn’t breathe and i also had kids in the room with me

the location was great. close to the carnival port. staff was friendly and breakfast was good.

ensure you arrive early to breakfast as items are not restocked after a certain time

love that there’s a pool (though it was cold), we stayed here twice and the first room was clean and smelled amazing

pool wasn't heated outside.

the pool needs new furniture.

stay, staff & breakfast

it was near where we were visiting and it had a laundry room.

nice kitchen w/washer and dryer, full size refridge, nice eating bar and area to relax

clean, pleasant, quiet, worth the price, great breakfast and most importantly, best working a/c unit ever

was to early for maids to finish cleaning out a room their really spacious which i really loved breakfast was great and check in at 2 am went without a hitch

pool was a little dirty.

- it was cozy and home feeling, had a kitchen, lots of windows for light, quiet and peaceful, very clean, comfortable beds, recliner was

was great, we love the room the kitchen is always great the pool was wonderful

heat didn't work the laundry room smelled like an animal died there.

the pool was a perfect way to unwind

spa signage but no spa, only pool

breakfast selection is limited.

and i more secure and felt extra safe)…very clean from the help desk, elevators, rooms and the pool was nice and clean as well

pool.

the breakfast was good as well

could use a larger breakfast area the bathroom was a bit tight in the

breakfast was much better than most

friendly staff clean place and good breakfast great location right off i95

the pool

i especially liked the hot breakfast which included eggs bacon biscuits and gravy among other choices

the late check out.

pool stays open late and open early

free breakfast and early check in

great value. super clean. friendly staff. excellent pool and hot tub

indoor pool, cleanliness and safety

from air barely working, floor was wet on half the room, remote didn't work, no phone in room, pool was nasty we actually went to the hotel pool next door, management asked my wife and sister

also, the hotel no longer has a pool which was bummer

the dirty pool ,the broken jacuzzi bath ,breakfast wasn’t ready on time.

breakfast was good and free

hot tub ,pool

breakfast needed more options, & more timing. got down at 8:30 with kids, not much left.

great location for an overnight traveling with kids & pet. kids loved the pool.

of variety for breakfast

the pool and the health facility were modest but available

rooms were new and clean. breakfast was good.

were surprised at the kitchen area

woman working the breakfast area was so sweet

pool spa didn’t work, wasn’t warm, was not clean only 2 jets worked when turned on

everything especially the kitchen.

pool was very nice and kept up

pool, hot tub, breakfast, good bed, spacious bathrooms.

to i95, modern nice clean rooms, indoor pool & hot tub, standard breakfast including waffles, clean

staff extra friendly and helpful. room very clean and bright. a good variety for breakfast.

the indoor pool doesn t open until 10 am. would be nice if it were at least 9 am.

swimming pool was closed m

decent hot breakfast offered early making getting on the road early fantastic

everything plus pool and shower and brrakfrst and front staff

everything. even the breakfast

hotel, clean rooms, nicely decorated, comfortable beds, great staff, simple but appreciated breakfast offerings

pool could of been a little cleaner

laundry dryer made it easy to dry swimming suits each day

wonderful breakfast overall great

very little. the pool was nice

like everything especial how the breakfast was served. nobody was touching it was great.

breakfast was great

gym was too small and old equipment, elliptical doesn t turn on

the hot tub and pool

nice pool, good grounds for dog walks, easy accessibility to i95

nice, clean room, great breakfast, safe parking lot, convenient to

staff was great breakfast was great

omg any food that comes from that bar is fire

the pool could use some work and kept a little cleaner.

the pool was not working

pool view received parking lot view

weather was a little too chilly for pool, but that was mother nature.

pool wasn’t clean

breakfast and the pool was amazing. room was really clean.

pool wasn’t clean. everything else about the hotel was perfect!

breakfast was good, loved the pool, all around good stay

very clean, staff very friendly and helpful,breakfast was very good.

pool was closed the entire week

could not get kids to sleep in room once they saw the bugs due to past horrifying experience with bed bugs (these

the breakfast bar was off the chain

pool needed to be cleaned

i was disappointed that the pool was closed for maintenance but i understand

they can have better variety of breakfast

convenience of the kitchen in the room, spacious bathroom and shower and complimentary

breakfast options were great and all the staffs were friendly and super helpful

rubi the breakfast hostess, the manager eric and the evening desk hostess tori were friendly and welcoming

convenience of the kitchen in the room, spacious bathroom and shower and complimentary breakfast

no room service. and that i didnt have information regarding tours.

there wasn t a menu for room service/on site restaurant

there were additional amenities that we did not use like a pool and fitness center

had a pool

location was great. river views were great. bed very comfy. rooftop pool was amazing.

i wish there was a real balcony, and the pool was too cold.

wifi was flaky at times with all the conference attendees

couldn t get room service

great restaurants and bar also nice room and great location

need an abs station in the gym

rico in the bar / lounge was so helpful and friendly, too

pool was nice for my kids i love my balcony in my room to enjoy the nice weather there

no bar at the pool.

a getaway from work and kids and my lil city

give any information regarding the facilities and their location, i had to ask around to find pool, bar, opening times ect

the pool needed some tlc. and i do wish they would reopen the restaurant!

restaurant closed, spa tub is additional cost, pool area and hot tub area has gone down hill, gym is gone, very limited amenities available at front desk, toiletries are on the wall and even

i loved the hot tub, pool, also the jets in the bath tub. very nice hotel in a nice spot.

the hotel is in a shopping area, movies and gym and a couple of bars

staff, really clean room, pool was really great

breakfast was amazing, honestly one of the best hotel breakfasts i’ve had

someone is going to get hurt in either the bathroom or the kitchen

need a bar in this hotel and an indoor heated pool

was played out very nice with a bonus kitchenette

size of room, separate bedroom, kitchen and dining table

having a restaurant and bar on site is always a plus too

breakfast dinner menu could offer more the staff

specially, the people in the dining for breakfast and the breakfast was great

breakfast buffet over priced and not very good. paying for parking.

the restaurants close at 11 and there is no 24 hour room service

this includes the front desk, the cleaning staff and the breakfast staff

lady serving breakfast was great and greeted guests with a happy

great breakfast and the ladies working the breakfast was fantastic

the next morning we enjoyed a great array of breakfast options at the hotel itself from strawberry waffles to turkey sausage

the property was in a good location with a good gym.

the kids loved the pool!

the laundry does not have detergent and needs coins

having a shuttle to the jaguars game.

the kids loved the pool!

one charged room service to my room and parking took me 3 day to get this taken care of i didn't like that at

the kitchen staff was very friendly and the front desk staff was great

didn’t like the breakfast kitchen

very family friendly, nice rooms, nice pool and awesome restaurant

there needs to some maintenance done on closets and in kitchenette.

the kitchen and the walking distance to restaurants

the spa tub in the room

checking us in allowed us late check out since we arrived so late and was super courteous

parking lot flooded when

spa jet tubs are very relaxing and it's a perfect get away for you and your special person to spend

the pool , the kids said it could be deeper