the pool is a perfect place for everybody to meet

but they make up for that with a very inviting breakfast and very nice lunch

they offer free breakfast, which is just the basics, but there is also a wonderful restaurant where you can buy

free breakfast was standard continental

not understand that the 'free breakfast' is not in the restaurant; it's in some other room we didn't find

e minibar is limited) to your suite as well, which we did

the spa is small and don t have enough staff to have availability for services

breakfast was very good but we had wait quite long to receive it

gourmet breakfast

excellent breakfast & meals

the courtyard with pool and a greenery is just made for relaxing and enjoying outdoors

we had free use of the kitchen when needed and also the washing machine

needs some maintenance in the pool(cleaning)

the service in general the room the welcoming the breakfast

a good breakfast is served by a very friendly hostess

breakfast could be a little better.

breakfast is very basic but coffee is all i need at that time

the breakfast could improve but it’s filling and ready to start the day

was a long-term stay for me, but included breakfast was a little different every day

i would of liked fruit in the buffet for breakfast

breakfast sweet bread could be way better.

the breakfast buffet offers a variety of sweet and savory options, balanced to suit all tastes

pool was closed

good hotel, the only down side is the bar by the pool is not open

pool, gym, shops nearby

that day the room service wasn t available

a/c in the halls, room service was good, but dinner was lame

i also liked the room service and the kitchenette

the breakfast could have been a little more varied from day to day, but all in all it was a very good

hall, the best beds and pillows, the breakfast is tasty, definitely a great option to stay in mérida

the staff were accommodating, the breakfast had great variety, the beds were comfortable, the location was quiet, we had a little

the staff is very accommodating and the free breakfast is good

- breakfast was good with a lot of choices - well equiped gym - strong

good breakfast and great location

very good breakfast

pool was small and unattractively landscaped

the breakfast was average, but we loved the coffee

guys, you should clean the swimming pool, seriously !

has a pool and gym

the pool area and gym were a nice feature

very dirty pool and there was never water in the fitness center.

has a pool and gym

gym was being reconstructed, pool was dirty

pleasant staff at the front desk and at the bar on the rooftop

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

the rooftop pool and bar is great in good weather

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

great breakfast and a good little gym

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

there is a wonderful pool behind the restaurant, outside tables and deckchairs

we really liked the pool.

didn’t like fact the hotel does not hire enough staff to help at breakfast

pool hours is too short especially for guess that returns after a long business day

nice warm pool

the breakfast staff and the food were

the best part was the gym and the swimming pool on the roof

it was conveniently located, nice rooftop ( could use a bar there or service )

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with the

beautiful pool with a fantastic view on the roof garden

plenty of parking

location, easy check in process and parking free

property very clean, comfortable beds and bedding, nice breakfast buffett, quiet location.

the breakfast was good. due to you did not have to pay extra for it

was very busy with a number of tour buses so it was difficult at breakfast time since we were on a schedule

everything ! love the place pool service cost location

the attention, the room and the pool

nice helpful staff, decent restaurant, pretty little garden and pool

the roof terrace bar just opened when i arrived and the view is amazing, on top of that you are allowed to smoke

i like the pool and the restaurant is pretty good

sorry didn't have breakfast

handicap room was perfect, breakfast great, clean, good location and staff was the best!

breakfast was great..staff were great...awesome overall experience.

price, nice staff, breakfast included, pool

loved having access to the shuttle and the driver from 3pm was totally awesome

fitness super

nice bar and restaurant, warm and professional staff

the choice and quality of breakfast is second to none

the breakfast which was included was delicious

very strange breakfast deal

the breakfast is delicious and the breakfast room is beautiful

plenty of hot water. we did not have breakfast.

there was not breakfast

wifi was down the whole time.

wifi was sketchy

the staff were fab, good wifi connection

wifi was really bad

parking lot very small and on a rush to get a spot.

nice old colonial villa, good service and good open bar with beer snacks and cocktails

the spa has a way to go, but will be a nice addition

it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the staff was couterous and the spa was divine.

the pool is a little small.

at the level of quality and service, i thought it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

and service, i thought it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

they also gave us late check out

adjoining king room with junior suite for kids was perfect and had kitchen with dining table

we enjoyed the restaurant, pool and kidness of all the hotel staff

location, big rooms, quiet, and perfect pool for kids and families

temperature of the pool was too warm

massage at the spa was great

beautiful breakfast buffet. wonderful employees at bar / resturants.location. room size.

fall-out base for day trips rooms are spacious and beds are comfy great staff free valet parking wifi is strong pool is nice fitness center is okay massage at the spa is

the facilities of the hotel are good

the pool area is small. it was so hot that the building a/c was not cooling the lobby.

last room service was a great touch added to serve its clientele

the pool has little no sun as enclosed. also around 3pm mosquitoes were bitting.

location 231 quite noisy coming from crowd at the bar in lobby and slightly bad smell of hotel in 2nd floor

beautiful hotel with friendly staff and perfect location and free parking

ability to do you own laundry for a small fee

breakfast although a little expensive

breakfast was great. good variety of food

all the personnel were amazing. facilities great. excellent breakfast.

the water of the pool too cold.

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time

swimming pool is excellent

we travelled with 2 little ones and they had a blast at the swimming pool

very comfortable. parking. dogs allowed

gym and pool facilities are great for business travelers

valet parking was great

perhaps the hotel could offer people a chance to use the gym accommodations to freshen up and change while they wait to be assigned a room if they need it

had a gap from the floor, so we could hear everything outside of our bedroom

the room was very quiet and the garden area around the pool was nice to chill in the evening

no spare toilet paper pool was neglected, very worn and dirty towels well worn

very nice pool in beauty garden

hotel was shabby not clean near pool

with birds near the pool that churp

old facilities, pool was too cold

there pool had too much chlorine.

pool area

guest are allowed to smoke by the pool unfortunately all the odor of the cigarette accumulated in the hallway that u have to transit

the swimming pool is great, because the temperature gets quite hot and humid in merida and the water on the pool

continental breakfast was tasty

the toasts they gave us at breakfast were a bit hard a couple of times

themed rooms with wall art in every room, great location, parking available, good wifi.

we had an early check in and mariela was wonderful in helping us.

must have been a mix up, because we requested a packed breakfast since we had to leave by 6 am and would have a five hour bus ride to cancun

the rooftop pool is awesome

access to a gym

location was very good, also the rooftop access to the pool was very nice!

a plus for the hotel is a pretty good gym

i did not use the pool but it looked great and they have a gym also

it was ok for a 2 day stay. parking spot

good location, near paseo montejo ample parking lot friendly staff

very polite staff, parking area seemed secure.

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

room service

the only thing i can think of is that i couldn t find any pool towels by the pool.

good food, great pool and bar nearby

room service, quality of preparation of food, friendly staff.

the staff at the pool was fun and professional

pool is very small

breakfast is modest - there are a few options to improve it but with extra cost

pool, breakfast, safe parking, very clean.

pool was lovely after my flight

nice, fresh fruit, there's a small pool; staff were good

mat on the outside of the balcony so you could dry your feet after swimming in the pool is missing

conditioner was noisy, pool seemed not too clean 1,000

pool area was wonderful and our room was spacious

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

rooms was perfect, breakfast. pool

i had suite 106 which is the closest room to the upstairs bar so it was definitely lively and louder than other rooms

i had a suite overlooking the pool, except maybe that was 20 years ago

charged for hot chocolate for kids whereas coffee was free - somewhat

design food gym location

the breakfast that is included with the room is also excellent

m). tv in bedrooms. shower.

room service was good

a bit older hotel and rooms too. swimming pool was small and not perfectly clean.

photos of the pool were very deceiving

i would have like the gym to have more weights

no place to lounge near pool. not really a pool, almost just a beautiful water feature

limited bar hours and limited breakfast options

design , pool,

the pool area is not for swimming but very lovely landscaping, in case you are looking for a swimming

breakfast is good, but sometimes we had to ask for the basics (ie we received jam/honey and butter

could have better gluten free breakfast options- otherwise the breakfast was very good!

breakfast has very limited options. pool needs cleaning.

we thought expensive especially as breakfast not

i am vegan and they prepared a special breakfast for me that was outstanding

wonderful. great fun for the kids. lovely place. very comfortable suites.

the spa wasn't worth the price and they did the wrong massage

since then they’ve added a small bar that accommodates all the guests

it is beautiful. the pool area is gorgeous. beds are heavenly and the staff exquisite

the pool and buildings look stunning, especially at night time

the buffet breakfast is delicious, the chef will be happy to make you omelets or scrambled eggs if you want

has plenty of space in the parking area

limited breakfast options if this is included in your price, unless you want to pay more

breakfast could have been better. too cold in communal areas - air con way too strong.

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

breakfast, it is not enough, so you have to order additional items.

lecanda is an adults-only oasis in the center of merida

chairs would be nice by the pool and if they brought refreshments

good bar service with cocktails

perfect set up. pool, rooms and breakfast area

we loved having a bit of time around the pool to read in the late afternoon

the pool was lovely and the entire facility was clean and well-kept

free parking - wifi ok - good lights in the room - good water pressure in the shower - beds were good

parking lot is too small, not enough for all guests or rooms

there was loud music coming from a bar next door

the swimming pool is on the shadow from 4pm on, so not very useful with a checkin at

plus the hotel itself had a great bar and breakfast options

rooms were very cute and the pool was nice

breakfast options could be a bit more clear but what we had was great!

wished they had a little more variety in their menu for breakfast and lunch

i loved the garden and the pool.

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

which was very good

will try those next time we come back)

breakfast seems to be a new service offering as it was initially not clear if it was offered

very clean, friendly & welcoming staff, huge pool that was very clean and enjoyable to swim during in these hot days

good location, private parking is handy, friendly staff. tasty breakfast. quick wifi.

laundry service 1/2 a block away from hotel

on the weekend people allowed their kids to roam the hallway and make noise late a night