breakfast was delicious

the other room smelled like a sweaty gym bag

wanted a late check out

very friendly staff. love the hot pool and gym. good breakfast!!!

both breakfast attendants were so warm and friendly

very tasty and not expensive breakfast

enjoyed the complimentary breakfast and the view from my room was amazing

room cleaning service no food or bar service poor breakfast offering small clothes closet no towel replacement

the cool rooftop lounge and bar was closed the day we came

breakfast could be better restaurant is great. hotel has an upscale vibe

hotel full of style, great old style bar area

no complaints. because of covid the communal areas and breakfast and bar were not open.

the bar attached to it and the furnishings

the rooms were beautifully furnished, the restaurant and bar was outstanding

also really enjoyed the bar and restaurant

helpful and friendly staff, nice bar and restaurant, room was very well set up and comfortable

final note: we were told at the bar that, despite all the placards at the front desk and in the restaurant, none of the seasonal

having a bar and restaurant in the hotel is convenient, especially the evening it poured rain

the bar breakfast was plentiful and filling

breakfast was decent i hope that can improve

it was nice having the open breakfast area to play board games with our grand son

served breakfast in morning

continental breakfast could have been a bit better.

it was also a huge relief that they had laundry on site because it was raining very hard

i can only imagine what a summer trip with extended family/kids would be like with all the recreational opportunities and pool, and safe grounds to run around

i enjoyed the courtesy of the staff, at the restaurant and the bar especially, they are very kind

quaint little bar for the adults

the indoor pool was in rubble a major construction problem

i loved the porch and the bar area

didn't really eat breakfast

the breakfast is okay, the coffee isn’t strong enough and no plant based creamer

breakfast was good, nothing to complain about at all

kids loved the pool

hot tub was empty fitness room treadmill was broken, no dumbbells, universal exercise machine was well past it prime

pool and hot tub were operational but the jets didn’t work and a note said they were being worked

breakfast end to early

good facitilites- laundry room, pool, good breakfast

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

indoor pool was not available due to maintenance

we went to enjoy the pool which was beautiful but was not heated or they didn't have it on .

i didn't try either the restaurant or the pool but both were open late

hotel is very clean. had drinks and food at their bar which was nice.

also, there was a very loud performer in thd bar whose music could be heard inside my room

it had a bar, a pool and a workout space

wifi very poor in room, need black out curtains, mattress could be updated

we found clothes stuffed in the couch, ants in the kitchen and the floors had not been cleaned

spotty wifi

they offered self-laundry on premise

hotel with rooms that are nostalgic yet modern, wifi worked perfect

as fast was really good breakfast more then expected hotel beautiful we enjoyed our st a y and made reservation to stay on

their pool is well kept & clean

breakfast offering was very good

breakfast was good

we came for breakfast around 7:00 the dark roast coffee was empty

has a kitchen

staff. t hey tried to sell me a one time use laundry detergent for $30.

breakfast was good, maybe would have liked a little more options for both food and beverages.

kept hitting my head on the kitchen cabinet while at the sink

the ppl/kids playing tag all hours of the night

very clean room, pool and gym areas

great location and great breakfast selections

the pool was clean and heated for the kids and they had a great time

both stair cases were not usable and everyone had to be funneled through the elevator, and the pool/exercise room were also out of commission

very clean room, pool and gym areas

very clean and front desk was very helpful with an early check in

whisper-quiet ac that worked well, comfortable beds, sparkling clean room, surprisingly good breakfast selections and the cook makes terrific scrambled eggs and bacon

they took many of the prime parking spots in front of the main entrance when i believe it would be

great hotel. great service. great room. great breakfast. great location. very clean.

fitness center and pool area was clean

free breakfast and bar area. comfortable rooms

clean and friendly staff bedroom good breakfast afterwards before we left

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely recently

the room was clean and the breakfast was good

parking is partly covered and features ev chargers which are very scarce in albany

i liked the location, parking facilities, staff, security, and room.

there is a restaurant, bank atm,starbucks and gym on the premise

not enough parking

early morning of day 2, while i stepped down to grab a coffee and left my wife sleeping, room service barged in and scared her out of her sleep, usually we place the do not disturb

the parking was very limited.

excellent breakfast

the breakfast

front desk staff was very friendly, and the breakfast was exceptional

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to say thank you for all you

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

additional cost)

room service did not answer phone in morning

room service at all so room not made up we were there 3 nights, we were not advised this do not

the room service was prompt and delicious

the housekeeper woman was so friendly to our kids they loved her

i also liked the bar in the hotel and close proximity to venue

we started twice that week, this trip we needed an early check in and they were really accommodating

someone was wandering with kids music on their phone most of the night

ssed the point of being able to go out for dinner)

spa tub worked well.

room was great, location was close to theater, restaurant food was delicious and breakfast was very nice

i loved the spa jet bath, the quietness, the staff, the location & the cleanliness.

the rooms were a little dated and the breakfast was a little dried out

good location, close to bars

everything! beautiful historic building! awesome studio with kitchen. friendly staff!!

well equipped kitchenette

the kitchen and dining spaces are very homey and comfortable

the kitchenette apt/units were a few buildings up and so

great snack and beverage selection in the kitchen area..

very clean, great security, large rooms, free breakfast, plenty of towels.

check-in very clean, spacious room, comfortable bed good selection at free breakfast buffet, and very walkable

breakfast was good, service was exceptional, and the room was very comfy.

i asked breakfast cold me ask go to places for warm

nice selection for breakfast

the facility itself is huge inside with a great bar and very knowledgeable bartender

think it wasn't clear that there was a communal kitchen or what the exact set up was

nicely decorated rooms, and large comfortable common areas including coffee bar, cocktail bar, kitchen for use, and sprawling comfortable sitting and dining rooms

i came to albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms were very

the hotel is beautifully designed/restored, with the lounge/bar area and communal areas being lovely places to hangout and relax

breakfast was great!

the breakfast was excellent!!

breakfast and coffee was very poor quality. 5 stars anyway.

free continental breakfast, microwave, fridge and coffee station are convenient

very clean room, friendly staff, great breakfast!

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

spacious and accommodating breakfast was one with the most variety and diet needs!

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

but if you have kids, it looks like it would be a good activity for them

laundry room was not available

monday i scheduled for room service detail no one responded or cleaned

they advertise breakfast buffet was not impressed

e there birds nesting in the laundry area

cable and wifi and pool

the outside lighting. the parking lot could have been a bit cleaner

was phenomenal had a pool table room was clean staff was friendly had a pool but we couldn't take advantage of that this

rooms exceeded expectations - providing coffee / tea, ample storage spaces, and enough bathroom / kitchen supplies

the pool was nice and relaxing as well as a basket ball court

comfy beds and clean bathroom along with amazing common spaces and pool made for a very fun stay

we loved having the mini kitchen since we bring most of our meals when traveling

the hotel had a basket ball hoop and pool table which kept everyone entertained

and gym were good

the pool water was too cold. and needed to be cleaned.

food excellent pool, gym excellent cleanliness, staff all excellent a definite return.

staff are very nice. everything is very clean and comfortable. breakfast is fantastic.

some hair in the bathroom and a full bar of soap in the shower (as in someone was showering in the room but not sleeping in it) small (+)clean and comfortable. staff was very friendly. restaurant and bar was open. (-)little bar closed at 10(!) (-)it would have been to get a drink in the evening but the bar upend only opens in the morning we were told (+)beds were extremely comfortable and i ordered dinner at the bar and breakfast the next morning and both were (+)free breakfast, free appetizers.2 free drink cards. loved the bar, and the bar staff. (+)great except there was no alcohol at bar when we arrived.

need to have room service, at least with quick basic cleaning

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

room was big enough the restaurant was excellent the facility was wonderful

great room service

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

gym was very nice. hot tub was nice

could have more choices for snake bar when the restaurant is closed.

loved the bisto bar in the lobby and the welcoming staff

the pool was amazing!! and the room space was out of this world

was disappointed that there was no breakfast for my stay

great breakfast host… he was kind and efficient and helped everyone with joy in his voice

good breakfast and location

clean. spacious. easy parking. kitchen. good shower.

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

it was father's day weekend and i drove up from va to spend time with my kids from friday-monday and you could only stay in it but so long before it wasn't fun anymore from

early check in. lovely pool. welcoming and helpful reception. comfy beds.

the rooms are clean, it is in a centralized location and the kids love the pool

lovely indoor pool, and excellent parking

the rooms are clean, it is in a centralized location and the kids love the pool

wonderful breakfast amazing views

breakfast was marginal. little choice and small room.

continental breakfast was enough to hold us until lunch

hotel offers a complimentary breakfast, which served us well, yet it is out of sync with the high quality of this hotel

good breakfast, nice room

the breakfast wasn't longer

breakfast was ok, but can't complain for complimentary.

pool being under

went with the kids to use the pool from one day to another and pool was not working at the

comfy beds. nice desk clerk. good breakfast.

excellent staff . breakfast with high quality coffee .

i suppose i could say that the pool looked a little cloudy and chlorine-y

location, staff, clean, pool, breakfast good

didn’t eat breakfast. went to the ihop next door

the staff, very friendly and helpful, pool, the location

complimentary laundry was a huge bonus especially with kids

pool could have been cleaner and pool towels were very small

very nice breakfast

breakfast, dinner, room, gym, clean.

breakfast was great

in the room saying she see 3 men and me going in the room when it was 2 my man and brother and 4 kids she never said anything about the kids i would never stay here again

breakfast options

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying and

like that everyone is friendly and helpful, i got in late and had the best sleep ever and the pool was great , room was clean , over all best place i've ever been too

the breakfast was decent-bagels, fruit, cereal, juice, milk, coffee

pet friendly with reasonable pet fee

continental breakfast

location. management. size of room. breakfast. courtsey. exceeds expectation

4 breakfast

children enjoyed the pool and gym

indoor pool water a bit cool for winter.

breakfast in the hotel was great and it was free

there is nothing bad to say me and my family enjoyed our christmas. wish the pool was bigger.

pool, the exercise room, the continental breakfast, the kitchen area of the room itself, and the

the spa was nice to relax in after a three hour drive

i didn t like how cold the pool water was and i didn t like the breakfast.

screaming i m so drunk and the people at the front desk act like they knew nothing about it my kids couldn t go swimming for two days of our stay we couldn t comfortably get rest because

the staff was very friendly! beds were comfy! free wifi!

the doors have deadbolts and chains, i felt i had to lock them all, and when my kids and i awoke, the door was open except for the chain, so i am thankful i chained it

the staff was extremely pleasant, without exception, it's always nice to have free parking, and the breakfasts

great staff. nice bar to watch sports.

pool

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very flaky remote was difficult and to have to use the same

good service, room was clean and conformable, and having a glass of wine at the bar was relaxing

unfortunately the kids were rowdy and smoking weed and music was too loud to enjoy the facilities

pool i only came to swim it was hot but the place is nice it exceeded my expectations

the pool area was the star of the show

always stay here when i come in from nc to spend time with the kids an grands

the pool and gym that's it

to covid, pool and fitness room hours are temporarily limited

the pool was heated and easy to get into with the kids

bed was comfy. size of room and bathroom shower. breakfast is delicious!

breakfast was great

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours