spotty wifi service

as it turned out i had to leave early so i could not sample the breakfast but i was very

room, free parking, not far away from center, good breakfast

the outside lighting. the parking lot could have been a bit cleaner

breakfast could have been better, but, with covid, i understand

nicely decorated rooms, and large comfortable common areas including coffee bar, cocktail bar, kitchen for use, and sprawling comfortable sitting and dining rooms

the bar was refined and friendly and the open 24 hours breakfast with yummy wholesome choices was a

the hotel is beautifully designed/restored, with the lounge/bar area and communal areas being lovely places to hangout and relax

i came to albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms were very

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

well equipped kitchenette

the kitchen and dining spaces are very homey and comfortable

loved the baked goods in the kitchen late

great room, very good breakfast, extremely friendly and helpful personnel!

located, walk to everything, across from the park, beautiful building, coffee and snacks and breakfast, outdoor patio garden, and great hosts and staff

food, location & starbucks convenience +gym

like the fact that it offers a solid gym with a pool

parking lot was small and not enough parking available.

good location, clean, quiet, has pool, free parking. no problems.

use this hotel as a half-way point on our way to visit kids in college

some hair in the bathroom and a full bar of soap in the shower (as in someone was showering in the room but not sleeping in it) small (+)clean and comfortable. staff was very friendly. restaurant and bar was open. (-)little bar closed at 10(!) (-)it would have been to get a drink in the evening but the bar upend only opens in the morning we were told (+)beds were extremely comfortable and i ordered dinner at the bar and breakfast the next morning and both were (+)free breakfast, free appetizers.2 free drink cards. loved the bar, and the bar staff. (+)great except there was no alcohol at bar when we arrived.

kitchen staff and cooks very pleasant and polite

gym

the bar wasn't open until 5pm and no breakfast room service only evening room service

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

clean, gym, and location. sweet room!

gym had decent equipment

swimming pool and jacuzzi were good

we liked just about everything , except the pool closing early lol

loved the bisto bar in the lobby and the welcoming staff

kept hitting my head on the kitchen cabinet while at the sink

pool was under renovation when we went

breakfast was good, maybe would have liked a little more options for both food and beverages.

the pool was chilly

love to have kitchen in room.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the floor, should have

excellent hotel. really nice with car parking. very good breakfast.

we were finally accommodated, but it took close to an hour after 4 hour drive with kids

breakfast was a wide variety of hot and cold

upgraded our room to a king suite with spa tub

beautiful! i was really happy that the gym was open 24 hours.

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

shuttle car was offered to any location

additional cost)

room service did not answer phone in morning

continental breakfast was poor but it’s a days inn so i reckon it met expectations

everything perfect except 'breakfast '. personnel very nice.

breakfast was fine, waffles, cereal, juice, coffee

breakfast was great!

really convenient location, perfect breakfast to start the day and i really enjoyed using their fitness room

we were able to walk everywhere or complimentary shuttle to places that needed it

the director of food services was extremely helpful when the room service for dinner was severely delayed

friendly, helpful staff! kids loved the pool. excellent location.

i appreciated the shuttle from and to the airport

then, bathtub drain was clogged, room service sent crew to remove strain

nice selection for breakfast

the breakfast ud83dude0b, the friendly staff, and the gym

gym had good equipment

very cozy and awesome breakfast.

the gym was surprisingly good

the cold pool.

kids loved the pool!

didn’t wake up in time for breakfast but i loved the location of the facility it was very easy coming and going very good in

that delicious breakfast i'm a big boy and they kept me fed

kids still got wet, little cold, but it’s winter time… breakfast- eggs were burning in warmup

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared to

bag of cold breakfast

breakfast offerings were plentiful and arranged for easy access

pleased with cookies @desk & variety of items at complementary breakfast

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

was temporarily closed during our stay, however they did offer 1 hour extension for check out so kids could enjoy pool before we left

easy check in, clean rooms, great breakfast, and a nice pool/gym

loved the ev charging station :)

otherwise it was a good option for a lot of college student families who were there to get their kids

clean. nice gym, nice pool. good breakfast, friendly staff.

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

breakfast but great location

we went there for the ny bar exam and you could walk to the venue in 10 minutes

supposed to include breakfast, but because of the holiday it didn't which is fine

parking is partly covered and features ev chargers which are very scarce in albany

the pool and hot tub were so amazing it may have made the stay

breakfast and shuttle

great staff great rooms great outside social area very good breakfast

the breakfast was good. the rooms were super cute. liked the set up and mini kitchen.

it's not a negative but an electric kettle in the kitchen would have been wonderful!

indoor pool water a bit cool for winter.

breakfast in the hotel was great and it was free

children enjoyed the pool and gym

the room was fantastic and functional. the saline pool was very nice too.

the gym was clean

when it was time to go to the airport, we had the shuttle take us at no charge, and a very courteous driver

i did enjoy the clean room breakfast and laundry

only laundry dryer is not working

the swimming pool was nice and the water wasn't freezing cold, so i was happy

airport shuttle was convenient and easy to access

pool area needs work

the pool was nice. the room service was very nice and the front desk at check out was very nice.

the staff was extremely pleasant, without exception, it's always nice to have free parking, and the breakfasts

is excellent ,room great size; i got a great price,restuarant & bar were great

bar and restaurant had excellent food

shuttle service was amazing

was pretty decent considering the past reviews breakfast was good my son loved the pool would definitely book again

nice gym space

easy access to nearby restaurants and free airport shuttle service 24/7!

good customer services and prompt shuttle assistance

clean rooms clean linens hot water great breakfast great location and good overall environment

airport shuttle. hot breakfast. close to the airport.

breakfast was included, which was a big plus

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

location was perfect! breakfast was a good value.

bike in the fitness center did not work

the free shuttle took you there, wherever you needed to go within the 3 miles

there's a nice guest laundry room as

nice location & great airport shuttle service.

the breakfast choices were excellent

clean fresh new pool

gym had updated equipment, excellent free weights/kettle bells, and stretching area

pool is tiny

nice that the hotel had a gym and a pool

the hotel looked new and modern. it had a nice gym and the room was beautiful.

pool hot tub cleanliness kitchen staff

the breakfast was excellent the coffee the best

hecter was the name of the shuttle driver who transported me to & from the airport

gym was nice bonus

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an older man waiting to get in and i wouldn’t have because of that scenario

clean. spacious. easy parking. kitchen. good shower.

the breakfast was very good and with a lot of choice

the room size was great having a full kitchen!

kitchen in room

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

the staff was outstanding and breakfast was very good

there was nothing i didn’t like i believe this hotel should offer complimentary breakfast

also could have room service staff little more organized i order a english muffin with my order for breakfast never

room service is very good and fast

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

the bar and restaurant were closed. understandable under the current circumstances.

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

most of the equipment in the gym is broken and the tv didn't work properly

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university was

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

went to get our kids out of the house

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

everything was good i feel like a different selection for breakfast would be good

breakfast is also delicious,jessica assisted us and was also very friendly

kids loved the gym and pool table, they have an outdoor basketball court (ball provided) but we

the pool water was too cold. and needed to be cleaned.

beautiful and food was great for breakfast

hotel, new concept, the room was big and super clean, delicious breakfast (was included), super friendly staff

breakfast was nourishing, staff was lovely, and it is always nice to have a pool.

breakfast should stop at noon

finding where breakfast was

laundry on site

it was nice that there was a complimentary breakfast

like that everyone is friendly and helpful, i got in late and had the best sleep ever and the pool was great , room was clean , over all best place i've ever been too

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

usual the pool and hot tub were great

need full size towels in the pool area instead of face towels

no hot breakfast and restaurant closed on weekends

the breakfast and friendly staff.

continental breakfast

location. management. size of room. breakfast. courtsey. exceeds expectation

pet friendly with reasonable pet fee

the hotel was clean and comfortable. the continental breakfast was

location, price, breakfast, noise level was low considering,

room service trying to barge in twice hours before checkout to clean the room to get it ready for

if you have kids they will enjoy the indoor and small pool

ayed on first floor)

i like that they had a pool. i like how they had a gym. i liked that they give you breakfast.

the guest laundry was gross

the spa tub was very nice. size of the room was nice.

spa bath

the spa bath

the spa tub was great - although i had to clean it.

the spa tub is falling apart and the bed is very very outdated and uncomfortable

excellent location. delicious dinner from the restaurant. breakfast good also....

they even had a shuttle that took us to the restaurant where we had dinner

breakfast was great too

we loved the pool! was nice for a swim before bed

everyone - the shuttle drivers, the wait staff in the restaurant, the concierge - we came in contact with was

very clean and front desk was very helpful with an early check in

pool was not working, a main reason we chose this one

great breakfast! convenient location

breakfast was great as well as location. breakfast area was clean and well stocked

we checked in at 845 pm were told the pool was closed but the pool sign said was open till 11pm

there's also a nice indoor pool for the kiddos and a modest fitness center (there's a planet fitness about a mile away that

hotel has great facilities including a small gym, pool, jacuzzi and a little outside patio which were great

the room very clean, they had a nice breakfast including good coffee

breakfast was nice

staff. gym towels

the place was clean and well kept. breakfast and gym were wanting but the price was right.

plastic utensils supplied for the continental breakfast are useless they bend cutting the toaster waffle

nice breakfast choices

vending machines were non existent and gym was not open despite covid restrictions being lifted

very clean - comfy bed - nice mini breakfast (even decaf

the lack of breakfast options

i didn’t have to go far for breakfast.

rooms were newly remoded. breakfast was ample!

there was also a full kitchen

no heat, mold on the ice bin, rug was filthy, white hardy crusty spots all over the rug, nice kitchenette, but no cookware or utensils small tv's, the outlet where the heater was plugged into

and the breakfast was wonderful

the pool was clean and heated for the kids and they had a great time

pool needed to be cleaned up a bit

breakfast was decent

very clean room, pool and gym areas

the shuttle driver, even made sure there was breakfast for me available & we left @ 4am

bed was clean and comfortable, wifi was decently fast, pretty much everything you need if the goal is to just store your

everything was good except bagged breakfast

liked the airport shuttle!!!! wonderful staff wonderful

great service / airport shuttle was super convenient

only thing i didn't realize that you did not have a hot tub with the pool

the gym was decent, enough for a quick workout - cardio machines, pulley station, dumbbells

as fast was really good breakfast more then expected hotel beautiful we enjoyed our st a y and made reservation to stay on

the staff, the pool, the out door patio with grill and fire pit......everything.

breakfast offering was very good

wifi was weak and

hotel advertises free airport shuttle service

indoor pool, friendly desk staff and large room

quiet clean easy to find parking

the kids were smoking pot in the parking lot, and

breakfast was great,beautiful hotel!!!

many welcome amenities: a lovely “great room” with a fireplace and television, a wonderful breakfast room that is available 24/7 with a great coffee machine

knowledgeable front desk staff about meps. clean and decent breakfast

modern rooms and a good breakfast

breakfast was awesome. huge variety and very healthy.

location, gym, laundry, new property

the staff was very friendly and there were great facilities on site (gym, etc

food available no gym didn’t even give us complimentary water asked for handicap room no grab bar next to

location, gym, laundry, new property

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

friendly, helpful staff. great breakfast. generally quiet.

clean ,& comfortable indoor pool two parking lots only down side was the breakfast very very limited

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

breakfast was very good

pool was very nice. the breakfast was great and rooms were very nice!

second surface that could be used as table with two additional seats is handy when traveling with kids

great pool

wish we had more time to enjoy the pool

and the best was the breakfast the next morning, my kids loved the fresh waffles

everyone was so friendly. room was clean and spacious. bed comfortable. breakfast delicious.

large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free great wifi & breakfast, very clean, great communication and the best value

breakfast, pillows, wifi, hot water

pool was a nice added benefit after a long day on the road

breakfast was very nice

there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given

i ordered from recovery bar was incorrect

although there is a gym it's a bit tiny. that's the only criticism. otherwise a great stay.

staff was great, courteous and respectful even to my kids

the kid who drove me downtown on the shuttle was apologizing for the loser hitting on me at the bar, because the guy made me uncomfortable

ended up having to pay more for a presidential suite to fit my kids and husband

room location wasn't great being right outside the breakfast area

clean pool, great breakfast

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

the free breakfast was a welcome bonus

facility was very comfortable and we enjoyed the pool and fitness room

and the kids loved the heated pool and the pool area was clean and comfy

friendly staff, the breakfast buffet was good, and the location was right where i needed it to be

breakfast hours should last til 10am

the pool was great for the kids. well maintained. the staff was courteous breakfast was good.

breakfast was very well prepared, and great variety

excellent restaurant and bar within building

dining on site. ev charging

i thought the breakfast prices were way overpriced

the rooms were nice and cozy, bed was very comfortable. the gym and pool is very clean and nice.

gym was open and the staff was polite.

rules for the gym were to make sure there were no more than 3 people at a time using it and to limit the time to

lack of hot breakfast (understandable due to covid]

the casino was fun

the breakfast was great and the woman who served the breakfast was absolutely delightful.

loved the location to the rivers casino, and proctors

breakfast that was decent enough for a quick self-serve continental style

the common area are clean and modern with a well equipped gym and small swimming pool

convenient. good breakfast. pool gym internet outdoor bbq n firepit close to many stores

family of 6 was no issue, built in kitchen and utensils and microwave

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

nice pool

have pool, spa, fitness, laundry

awesome bar at 30 park

it was nice having a bar on the premises

super clean and loved that we had access to the mall! pool and hot tub were very nice!

staff, location, and bar were great

breakfast menu for kids not so great. for me was good

we didn t use the pool or fitness room but they both looked very clean and well-kept

excellent location by the casino

we didn t use fitness or pool so can t comment on those

fitness center and bar were closed due to covid

pool was still closed for repairs and the pancake hot breakfast was not offered (machine was

friendly staff, good amenities, excellent breakfast choices. love the pancake machine!

the breakfast is pretty minimalistic but its nothing bad yet worth mentioning.

nice pool and hot tub. breakfast was good also

the hotel looks new and clean, included pretty good breakfast

1) no room service during our stay, which means no clean towels, trash not removed

kids were excited to use the pool but were disappointed when it was cold

it was noisy, facilities are old, room service and cleaning was not regular

good restaurant attached to ground floor, exercise room in good condition, with pool, easy parking and

easy access from highway, clean, access to swimming pool and gym room

clean, great gym, safe well lit parking lot.

very clean and modernized, good bar and restaurant

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

the gym was great and useful

we were not warned that the gym was closed.

their breakfast was good and offered a variety of options each day including hot food such as pancakes

the pool was great! the breakfast was a good variety of food and very good.

breakfast area clean and woman working was on top of everything including help when i didn't know

i enjoyed the breakfast atmosphere, the pool and the friendliness to help my family.

breakfast was good

nice room with full kitchen it definitely was just what we

rooms clean, bed comfy, breakfast delicious, close to casino.

better access to the laundry facilities. had to wait a while to use the washer and dryer.

and close by to a casino with plenty of shopping

i wish on last day checkout would of been later. around like until 2:00pm..needed a heated pool.

clean, quiet, great breakfast and pet friendly!

clean hot tub and pool

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

breakfast lacked

kids loved pool and jacuzzi

pool was not really warm

kids loved the pool

convenience, staff, clean, quiet, gym

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a diy washing machine was

very nice stocked breakfast

is the fifth time we've stayed here; it's conveniently close to our kids when we come to visit

friendly staff , helpful, rooms were very nice , clean bathroom, amazing pool spa work out

the rooms and common areas are clean and in good shape, good breakfast, attentive staff, pool for the kids - one of our favorite hotels