bby where you check in), our original room wasn’t ready upon arrival—even asked for an early check in, had to keep requesting a receipt, the first room they gave us was filthy and smelt

friendly staff, clean room , nice breakfast

we loved the pool and mini jungle gym

-gym wasn’t available -the first room smelled like smoke and we weren’t reimbursed the

we did not eat breakfast. location was great.

convenient breakfast

i only wish i would have gotten a chance to take advantage of the gym they had but i was in a rush

the pool wasnt heated.

great breakfast

provided us with recommendations for dinner. we left with a grab and go breakfast at 4:30 am!!!

we really enjoyed the pool

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

pool's floor, my bathroom didnt have a lock, the pond had a bit of trash visible from my bedroom,

pool was closed no breakfast

fresh and plentiful breakfast in the morning

very clean, staff was so helpful and friendly breakfast very good, many choices

room was clean and pool was nice

there was a pool and the size of it

didnt get room i booked. pool wasnt open for a few days in beginning

staff was friendly. the big guy worked on pool to get it clean.

was very happy they had a pool

laundry on third floor needed repairs in room. beds to high

away when i called them that i needed a set of sheets because our little one got sick and the breakfast was very good a very friendly

the breakfast ended at 9:30.

the lack of room service was annoying and the room smelt of dirty laundry

i loved everything about this hotel its so clean and breakfast was amazing

only issue was breakfast

continental breakfast ever

wish breakfast was until 10am

the breakfast was great too

the cleanliness, the breakfast server, and the entire staff as a whole.

kitchen goods were not fully stocked with only one wine glass

specifically they let us eat breakfast in peace without anybody screeching at us about wearing masks

breakfast was good . location was very good

only low point would be the breakfast

it had a kitchen.

location breakfast help desk all the workers were very friendly

we did not have breakfast at your property.

easy to get to, nice gym, good breakfast, friendly staff, comfortable room.

location, clean and comfortable room, good breakfast with lots of choices, and friendly staff

breakfast was amazing

the pool should be inside, it was extremely hot out so i didn't do much swimming.

the breakfast and location

we could not use the pool or use the seating area around the pool.

pool was open and clean

rooms are big beds are comfy workers are friendly breakfast is great! very clean too!

kids love the unit

patio, sky lights in the living room, a dining area, kitchen fully equipped, and the bathroom

pool side was relaxing. early check in.

the gym was small

enjoyed the early check in

we liked the courtyard, european style room, spa tub, surrounding vineyards, wine available in the room, availability of massage services,

nice breakfast.

the pool was quite nice in the evening and we never saw another person

we had to request pool towels. the bar and restaurant were not open

the pool and courtyard areas were great for evening beverages

friendly staff and owner, spacious room, early check in, excellent location, tasteful breakfast

converted house in a good location for williamsburg,very friendly hosts, delicious breakfast

our room was cute and comfortable, and our breakfast each morning was visually appealing and delicious

the breakfast meals were awesome

full breakfast was excellent. location was walking distance to restaurants and attrt

from the corner market located conveniently in the front lobby and marcus driving me in the golf cart to the pool and anywhere i needed to go

mini-golf, pool, hot tub, large chess, and a daily activity take place, including waffles one day

fitness center was good

we had a lot of equipment in the back of our truck and it was so nice to park right beside our room and be able to keep our eye on the equipment

a beautiful hotel with great suites. well maintained. pool was beautiful. location is perfect!

the breakfast was one of the best i have ever had and it was included

friendly staff, clean large room, great price, good size pool.

of the hotel guests were inconsiderate in the morning around 730-830 am allow the kids to run the hallways and be noisy

building room was nice and cool and had a digital thermostat in the room plenty of room beautiful pool and workout room definitely will be coming

indoor pool was so cold even the kids didn't want to swim in it

great location near restaurants, awesome continental breakfast! great value!

kids were expecting to make there own pancakes and cereal

pool seemed to need a little bit of cleaning. hi

breakfast had enough options to keep the kids happy

no chairs in laundry room

love the room, lazy river, pool, transportation, helpful staff, atmosphere, scenic views and location

the room was great and we were able to check in early. my husband played golf everyday!!

the mill cafe, pool and fitness facilities

spa couples massage was excellent

the lazy river was perfect for the kids and the other pools were perfect for us

breakfast lady was amazing

best breakfast that i've ever had in a hotel

the indoor pool stayed opened until 11pm

the breakfast attended might not want to cook so much eggs and sausages that early when there's not a

so hot inside pool section

full size kitchen was lovely in case you didn't want to go out or just fix soup or tea

good breakfast

it would be nice if there were umbrellas around the pool for people who are there to watch the kids, but not get into the pool

you have kids running up and done the hallway and the dogs started barking and the front desk called me

location, friendly staff , breakfast, kitchenette

breakfast had no variety, juice machine didn't work one of the days

we left early, so we didn't take time to get breakfast

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt it showed in photos

great breakfast

the sheets had blood stains on them and laundry attendants go days without bringing fresh linen

the pool was really fantastic

bus shuttle was moved also because of it

restrictions on the services made it near impossible to enjoy spa, pool, gym and restaurants on site

service and the tea restaurant told us they were so backed up we couldn’t get any food for the kids

this place exceeded out expectations regarding beauty of the hotel and the premises + outstanding spa with 3 pools - two for families, one quiet for adults - and great fitness equipment as well

pool was relaxing

the front desk, all very cute, very friendly, especially a young boy was very kind to us with the laundry, we did not know how it worked and he helped us very nicely very cute very

room smells and i didn t get room service the next day i received towels that was nice and someone took my brand new monopoly

exceeded expectations and the room service meal was great with a lot of choices available

i could see the bar area and breakfast from up above

breakfast was great. early check in was nice of the staff

the indoor pool was freezing and the hot tub was luke warm.

spacious and clean rooms, nice pool, breakfast was great.

parking is not as convient as it should be and probally can't be improved

love that the pool is 24 hours even though the hot tub was down during our stay

hot tub not working correctly. (half of the jets not functional.) pool towels very old, ratty.

large space, clean, kids loved the indoor pool, good value

they even stocked a several cleaning supplies including dish soap, dishwasher detergent, and laundry detergent

i like that 2 ev chargers are available in the overflow lot (thought i didn't use them this time)

my kids love, love, love the pool areas - indoor and outdoor

steam and sauna were only available to golf members and not included in inn fees.

pool is out of the building and not accessible to the guest when there is a group class is going on

great location, spa, dining, and fitness were top notch. outdoor pool is fantastic.

this place is huge, beautiful gardens with massive trees, golf coarse right outside the back patio

the indoor pool needs to be updated. feels like a ymca but it is adequate for lap swimming.

location, cleanliness, the breakfast

allowed a late check out that we definitely needed after being awake all night in the very noisy hotel

breakfast fresh every morning and the whole cleanliness of the hotel was outstanding

beds are very comfy. the laundry service

everything clean. breakfast was fabulous

the swimming pool is also nice, my daughter loved it

the restaurant is slow and not great for breakfast. but denny's is next door.

family of 4 came to williamsburg for our first busch gardens trip since having kids

booths in the dining area had their own tvs at the wall on the table, which was a plus for the kids

for breakfast we did room service

along the entire path from the pool to this hotel would be terrific

the swimming pool and fitness centre were clean and tidy, with plenty of towels etc

of that hotel and take a drink on the nice terrace with view over the very beautiful garden and golf greens

the hotel has a private tennis court and an 18 hole golf course on site

took advantage of great outdoor pool by the inn

indoor and outdoor pools. excellent breakfast.

it's nice to have a pool and a warm spa jacuzzi for this price

there was mold almost everywhere, our room, the pool and the laundry room was especially disgusting, mold was all over the walls and ceiling

great value for the $ grab and go breakfast and a pool!

pool and spa could have been cleaner.

the breakfast room is very nice

pool had a film on it and had so many chemicals that it bleached out swimsuits

indoor pool

the room was big spacious and the kitchen was fully equipped. my kids loved it!

clean rooom,beds were comfortable, kitchen was well stocked just lovely

very polite, pool was wonderful, breakfast was the best

the room was booked, it stated that the room came with a refrigerator, a microwave, and free wifi

comfortable room. great breakfast. nice staff.

good size, and we really appreciated the kitchenette with microwave, sink, and fridge, it was even stocked with paper towels

were able to give us a very late check in and a late check out

the breakfast was delicious and good variety on the free buffet

we had a great time at the pool while we were here

the pool was clean and really enjoyed the entire days i was there

the free hot breakfast was delicious

the free hot breakfast buffet is great

the food at breakfast had a nice selection, and we were able to bring our pup with us and sit in the lobby area

the pool & adjacent water park for kids was best feature of the resort;

the hotel has a heated pool, a waterslide

the pool & adjacent water park for kids was best feature of the resort;

property was great. clean, close to everything and lots to do for the kids.

clean and great breakfast

my kids loved it

the pool was nice

only one of the pieces of gym equipment worked and the gym smelled really musty

the gym had no water or towels

the front desk, housekeeping and the breakfast ladies

kids enjoyed free cookies and hot cocoa

location, gym, comfortable beds

friendly staff, comfortable beds, spacious rooms, nice pool/hot tub, good breakfast

i love that the kitchen workers joke around with my kids during breakfast it distracted them while i made plates

excellent heated indoor/outdoor pool. the entire hotel is very well maintained and clean.

cleanliness of room, hallways, pool area, bar, gameroom & gym

ank you!) staff was nice

alarm went off at 2 am- phone was not working well cut in and out when calling for room service and bathroom tiny for

that allowed me to text the desk when using the hotel shuttle or if i needed help with the wifi (or if i needed (-)wifi was not consistent (-)the wifi and breakfast (-)wifi in my room did not work on the second day and the hotel was not able to fix it (-)wifi connection doesn't work in the room (-)the balcony door kept coming off the hinges. and had to pay for wifi. (-)no, wifi in room, loud

the pool was nice. food at the facility. nice and clean

was missing several things (only had a bar of soap for toiletries), bath faucet was leaking non stop, chair in room did not stay up

great pool to swim

my kids had a very hard time trying to sleep on it

there's a indoor pool that runs outside

great value, clean, very pet friendly and breakfast very good.

pool was not open and no breakfast

run down, ceiling falling, poor room conditions, smells bad, advertises indoor pool, not true, no gym but it advertises one

i had stayed at this hotel when it was previously owned by laquinta - the kitchenette in the room is a nice upgrade, even if i didn’t get to

the kitchen, how close it was to bush gardens & water country, and to restaurants/grocery store.

no gym

wifi above average

u don't get hot breakfast

friendly staff, friendly kitchen staff, the manager was awesome, i loved the view and the indoor pool, i felt right at home, thanks a

the kids said it was awesome

great, comfortable rooms, indoor pool, and breakfast. really nice staff.

very clean. breakfast was good. friendly staff. good location.

nice people, clean room, great breakfast.

loved that the pool was heated indoors

my grandkids love the pool and we were close to the elevator with kids

pool was closed

was perfect for grandma granddaughter night wonderful, pleasant, attentive staff clean breakfast area covid shields everywhere

breakfast was great

great room, excellent breakfast, upbeat lobby, friendly staff

the hot breakfast was free and had the best selection

the added bonus of all the fun activities kept my kids entertained during bad weather

the kitchen and bathroom was a very nice size

the cafe/bowling alley/mini golf were all unavailable during our stay, which definitely impacted our plans

staff is always nice and friendly second time coming won't be the last my kids had a ball so nice and

indoor pool and bowling were wonderful on a rainy day

the breakfast and pool were okay. free wifi and onsite laundry were appreciated.

the bed was sooo comfortable. and the breakfast and staff were wonderful.

i could understand about the laundry

i was given a room on the 6th floor and had a nice view of the pool

bed was very soft, working treadmill in gym, good location compared to park