there were'nt enough clean towels in the pool area.

catch her name but the lady working the bar and restaurant seemed to get extremely annoyed when someone sit down at a table to order

the bar was open and a continental breakfast and dinner option was available

spa tub was falling apart maintenance stated he could only help but so much due to him leaving for

but there was no breakfast included and the spa was closed

they have a gym and pool and it's great

the pool was not open and was not told about this before check in

the friendly staff. the 24 hour coffee station and the hot breakfast.

the pool was not open (but i understand pools open after memorial day).

the breakfast was mediocre, the second morning was a lot better than the first morning breakfast but

that’s the pool was not open

the staff and the room and the pool

was told when i booked a hotel room that the pool would be open

breakfast was great. staff was wonderful.

the gym was nice and clean. the room was nice and clean, loved the shower

we had a suite so there was a livingroom, dining room and full kitchen

stayed in a two-bedroom suite which was very spacious in the living room and kitchen

the pool was closed and wasn't notified of this

the pool wasn’t working and they had allot of outsiders using the basket ball court

breakfast was not available

free parking, indoor pool, free wifi and close to restaurants and stores

loved the bar area! so cozy and perfect for a

no hand bar soap was in the room so we had to use the provided body wash to wash hands

got locked out on the outside seating area and pool closed

covid rules prevents pool and breakfast.

the pool in thee room

pool water was a little

pool was closed for at least 3 months.

everything.. even the complimentary breakfast was good!!

the breakfast selection was great

she works in the kitchen and was just so welcoming and lovely to everyone

also, the breakfast was good, nicely arranged and the staff in charge checked with each guest regarding their

the morning breakfast station was outstanding with an excellent selection of breakfast foods in a clean and

the hotel was good the breakfast was not good at meat was dry eggs were cold.

the staff! especially the wonderful lady in the kitchen!!!! such a doll!!! ❤❤❤❤❤❤

hot water in the jacuzzi didn’t work so i paid for a spa room & couldn’t use

staff and the full kitchen

on the day of my stay they call me and said they overbooked the spa room

no pots and pans for the kitchen

clean everything myself and it also smelled like cigarettes through the entire room i liked the spa tub but i wish the bottom of the tub looked

i like the coffee, the gym, and the breakfast. this was close to work, so that was nice.

pool was a nice size and the gym wasn’t bad

pool closed due to covid

s love the pool, very clean and not cold or over chlorine

i like the coffee, the gym, and the breakfast. this was close to work, so that was nice.

location pool large

the shuttle bus was suppose to run every 20-30 min to the mgm theater/casino

was indoors and too noisy in the day with screaming kids

more things to do with the kids

service to take you to old town alexandra and a shuttle to take you to ranger outlets and mgm casino

breakfast was great and had high chairs!

everything was perfect. my daughter loved it. the pool of course

only the breakfast

there breakfast

gym on the 2nd floor was super cool

the view the. staff bar pool ferris wheel outlets

room service was amazing

the pool was open from 7am to 10 pm which made my kids so happy!

cleanliness, staff was super restaurant was amazing, upstairs bar drinks were great.

charge for wifi

the bed was very comfortable the whole place was very clean the breakfast was great

the kitchen and the 7th floor view. check out time at noon

big and spacious rooms with a full kitchen. river views and close to the mgm casino.

the whole experience was great. check in was fast and thorough. great breakfast.

kind personnel breakfast was nice decent gym

the bar area was closed.

the bar didn't stay open long enough

had it's own mini bar and had an elegant look

the hotel bar and lounging area was nice.

nice gym, bar located on site and lots of lounge space

it was enough space for me my kids

everything was right there in walking distance except the casino

the location is great! the breakfast bar was great also. people were wonderful.

be nice to offer or recommend shuttle service to nearby shopping and casino

bar tender and restaurant staff were horrible the night we arrived

while i didn't use the indoor pool, other family members did and especially appreciated the hot tub/whirlpool

didnt like that the pool was not open

the staff are very helpful . the gym was also very nice to have access to .

breakfast was only okay

pool for the childred

the gym was great, clean

cleanliness and location were great, and the gym / fitness room is well-maintained with enough choices for a good workout

the staff was great and allowed an early check in due to my plans changing

a few things need attention, maintanace (elevatror button, coffee machine in room, clock in the gym, safety clip on the treadmill)

it was her nurturing energy that had me feeling like i was sitting directly at my grandmothers kitchen table

pool, gym, everything was nice and clean

my kids enjoyed the pool and said it was the perfect temperature

we went to go swimming the hot tub was broken and the pool felt too cold

breakfast was satisfactory

staff pool

my kids couldn't swim in the pool at all because there had to be a lifeguard on duty and it was only

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

it was kind of scary for me and my 2 kids

has an elevator close to check in area. has breakfast and nice seating area.

my kids wanted to play in the pool, but it was closed

but came in and was told pool is not available so our kids is

the kids enjoyed the outdoor pool

we didn’t go to the pool but i’m sure it was very good

i think the pool should be open longer.

i had to say there was anything that needed improvement the pool was less than great

room service outstanding

the casino took my money!! ha ha

i really enjoyed the gym. it's a wonderful facility. the vietnamese iced coffee was delicious.

enjoyed the vip lounge and casino

my friends and i went to the show at mgm

the breakfast was so yummy.

breakfast

also, the breakfast was delicious

they gave us a late check out

the pillows were way too small and not comfortable for myself or my kids

the cleaning and room service staff where very kind and helpful

room service excellent location was near national harbor shuttle service was available if

i had a water leak in bathroom they came and fixed it immediately and gave me late check out

it was clean. very friendly desk staff. great breakfast included. free wifi.

charges for room service, the room didn t really match the appearance of the lobby area

the area was awesome and very eventful took the family to top golf and really had a great

its closer to the harborside. its closer to more stores and the casino.

free shuttle van to convention centre and casino

it was close to the casino

the space was in a great location next to top golf.

clean ,delicious breakfast and very helpful front desk

we call for room service & got no answer

what hotel advertised as their policy; people without masks in elevators, halls, restaurant; no room service-i am 84 and told to go across the street with my walker to taco bell in an ice storm

great location, all new decor, clean, nice gym, staff very nice

bed was extra large and super comfy'had breakfast in the on site restaurant every morning food and staff good

we loved the pool/jacuzzi and the breakfast! as well as the kitchen in the room!

the pool was really warm & perfect water inches for my children

the pool being closed & the size of the tv

the pool and jacuzzi were closed

pool is indoor

thier breakfast was amazing

great looking, complimentary happy hour drinks and snacks, very good breakfast, great service.

is this customer service, i have my kids with me

generous room size with stocked kitchen

there is a restaurant in the hotel so if you don't want to go out, you can order room service

we took advantage of the rooftop bar and it was lovely with sweeping views of old town

amy at the bar was a great host, very friendly and welcoming

loved the roof top bar and enjoyed breakfast at kiln

very conveniently located in downtown with just a short walk to local bars, restaurants & shops

great location, nice room, great rooftop, spacious bathroom, great gym

have to go to the bar area for any type of soda ,water, coffee or tea and it’s a very long wait

the breakfast at jackson 20 was one of the most delicious meals we had all week

kids menu all french fries no healthy and real meal options like pizza macaroni etc

no bar after 10:00 pm

this hotel does not offer any spa services

friday night bartender ignored us so long we left the bar and went to the liquor store.

the bar tender cynthia was excellent, and very pleasant

location, facade, bar area and most importantly the people. all the staff was outstanding.

dinner at the bar was a bit expensive.

the location is excellent. comfortable rooms. excellent staff and bar area.

friendly, accommodating check-in and ability to get late check out

they also allowed an early check in in one room which was great

parking available, full gym, laundry facilities

we were also happy to have the amenities including breakfast, kitchen and laundry room

gym is also great

the kitchen supplies!

i had been traveling for a while and it was so nice to have a full kitchen

breakfast shuttle gym room was spacious

the complimentary breakfast could have been better.

on site breakfast included (although we missed it every morning we were there) well equipped gym (more than just the standard treadmill + weight set) happy hour/bar open till 10:30pm

it was nice to have room service from the bistronand food was good

easy to get to from the beltway. nice bar and convenient restaurant.

clean, nice pool with a lifeguard on duty, fitness center

they have a bar and a restaurant, and free parking which is amazing in the dc area

and there are a lot of door dash options if you don t want to use the restaurant

room service was good but way overpriced

bonus shuttle service running to the best areas of alexandria

beautiful lobby. rooms were very quiet. also, the gym was very nice.

my only minor complaint is that you cannot get a snack in the evening only room service.

my son enjoyed the gym

work out gym, breakfast, staff

no room service

staff very accommodating and let us into a room for early check in with no extra charge on thanksgiving day

the breakfast was good and has a sufficient gym.

72 - and you have to pick it up in person - no room service

my daughter needed an early check in so she could work from the hotel, and they accommodated her

upscale, exceptionally clean, rooftop area, gym, and very polite staff

location and early check in

app doesn't work for other areas were key is needed (late entry into building, gym, upper deck) and had to get physical keys

we were there - before the breakfast was fully put out, and staff offered to go get items for the kids so they could have breakfast

more/better trained staff at front desk and room service

no room service at night, no convenient store close by, no concierge when we arrived

i loved the spa that was downstairs, as well as the room service

the spa was great, the location was amazing and the room was clean and comfortable.

i had to pay $10 for hot water from room service- ridiculous

was very friendly and accomidating for early check in, late check out and helped with business computer turn on and off

breakfast was limited. elevators could be upgraded, they were old and slow.

continental breakfast is better than most budget freindly accommodations

breakfast was great

extremely friendly, and the hotel has other advantages such as the complementary breakfast or the gym room

breakfast!!!! also, the room was very clean and well sanitized, and the staff were great.

there is also a decent little gym and indoor pool

clean breakfast gym pool location all perfect

room was wonderful and happy hour and breakfast were a nice touch

friendly staff great pool for kids and spacious rooms

location, parking, service,room, gym .. all was very good.

no free wifi in room, but there was in the lobby.

that they had ev chargers in their garage

the gym

nice and spacious room, great breakfast and good location near a metro station

i didn’t like that the gym was closed. but i understand that it was only due to the pandemic.

breakfast was a little plain and the kitchen staff was a little too quick to clean up, and seemed

laundry facility is a bonus

machine was out of order and had to go down to the courtyard by marriott to do laundry

they had laundry facility

the small gym and pool

we didn't use the pool however it looked well maintained and clean

it was enough for my kids to eat a balanced breakfast before heading out to their football event

noisy kids running through the hall around 9pm pounding on doors and laughing

were no guest laundry facilities

would have been nice to have a shuttle to downtown alexandria, airport, etc

modern, lovely room. small but had what we needed for an adult and 3 kids.

great gym

the shuttle to airport and airport metro was very much appreciated

close proximity to regan national with complimentary sheraton shuttle to and from!

as far as amenities, the gym is fantastic - machines that target the whole body and plenty of cardio machines

the most beautiful gym ever! loved all the plants surrounding the machines.

staff are phenomenal, especially eskedar at the front desk, the bar staff and the bellman

the bar and gym are also nice

the bar and sitting area are modernly designed and beautifully furnished

great breakfast and the rooms were extremely clean. bed is comfortable.

breakfast didn’t have a lot of options

free breakfast was very generous

no variety at breakfast

breakfast can be better with more of a variety stand point for kids and adults i understand it's do

parking is also free which is a huge plus

i also called the general line of hilton asking if the fitness center was open in springfield va hilton , and the lady on the phone said was closed , and

breakfast was amazing!!! yummers. loved the comfort and peaceful stay

the price was good. plenty of parking space. shopping center nearby.

breakfast was good we actually took it on the road with us and were eating all day on it

the only thing is that we didn’t see where the gym and pool weren’t working

after a 10 hour drive, we were exhausted and they were able to get us in on an early check in

hot breakfast choices were sparse.

beds and decent self serve breakfast

booking info at check-in as i was made to wait for her attention renovations to a room (seemingly gym area

the breakfast could have been better

smelled like a gym lockeroom with a hint of something dead

there wasn’t any pool or gym like the pictures showed.

hotel needs to step up their game on breakfast

the website says free breakfast and there wasn't breakfast

due to the virus couldn’t receive breakfast

that you only have muffins or pastries for breakfast.

no breakfast served

no breakfast but it was ok

breakfast need more than just muffins

free parking, indoor pool for my kids, and fire pit

its description was that it has kitchen and 495 sqft

would not stay here again or recommend it to anyone because of the pet fee, the parking costs and the noise

breakfast was delicious ud83dude0b

did not pick up any phone calls from different rooms, there were a bunch of what it look like kids or teenagers they were by the steps making a ruckus and a lot of people kept calling the front

location, excellent renovation and breakfast.

late check out was available, even when i extended my stay

i did not go for the breakfast because i was in a hurry

the breakfast was excellent.

breakfast and gym room

although the motel offers laundry services, they are not free

i got the room for the kitchen so we could cook

although the motel offers laundry services, they are not free

was surprised to find a complete set of kitchen utensils

laundry room was fine as well

the breakfast attendant was delightful and very kind

the breakfast was a bonus and everyone was very friendly and professional.

the woman who took care of us at breakfast where fantastic.

the breakfast eggs

no hot food for breakfast

was easy to travel to the metro breakfast was amazing the staff was extremely helpful and went above and beyond the hotel van

the pool was closed for renovations during my stay which was disappointing

the kids and i were so disappointed

no complaints but heating the pool would be a plus! also, the gym was closed.

free shuttle to branch metro and to locations within 5 minutes of hotel

staff was very kind, the shuttle service was amazing: it’s very comfortable to reach the closest metro station

were so appreciative that we were able to get a early check in especially with having a baby with us

very clean. early check in . included breakfast

the breakfast was good

the shuttle service to/from the metro was perfect

great service, newly renovated room, excellent breakfast

with complimentary hot breakfast

the shuttle was extremely convenient

breakfast was great!

able to request for an early check in

staff, location, free breakfast, fitness center, and laundry. can receive mail.

in some suites you feel like you are sleeping in the kitchen, not so with this property

my kids could only swim 30 minutes and we arrived at the pool, at opening time-10am to be told due to

big king studio..very comfortable..with kitchen and small livingroom

pool and jacuzzi were closed.

the space in the suite, the breakfast, the parking garage, the comfy bed and the location!

room was clean and i like the kitchen

i wish breakfast was open 6 - 8am.

first room with small kitchenette with fridge, sink and little table, couch, tv, desk

the breakfast buffet was good, and the sundries store and the gym are open 24/7

room is great with full kitchen

the breakfast could have been better.

was told pool would be open and was not

of breakfast options for young kids, unripened fruits

breakfast was a nice hot breakfast with a decent amount of options

the friendliness of the staff. the space of the room. the breakfast and laundry room.

early check in for a fee and no deposit for incidentals

the breakfast was descent

advertisement said breakfast staff could have had us in lines and they help service us

restaurants near to eat, gas, laundry all convenient for my situation

the rooms were big and comfy,the staff was helpful and the breakfast was great.

sign up for pool and gym to limit number of persons

we also enjoyed the breakfast very much

(gym was open

of covid-19 the pool, gym, and breakfast were not accessible but aside from that everything in the room was great

the breakfast was good, didn’t have many options but was ok

the room size, very quiet(even right by the elevator), pool was great for kids, clean, comfortable

fumes by the pool was chocking.

i was happy wih the breakfast, and if my kids didn't eat, it was due to their fussiness, and not the selection

apples are an easy item for a hotel, and a much appreciated healthy choice for parents with fussy kids

didn't use the kitchen due to our short stay, but it was well appointed

that i didn't have enough time to stay and enjoy the pool and gym

kitchens should have a slightly larger trash can and windows should be allowed to open for

parking gym pool jacuzzi all new clean and helpful staff

parking gym pool jacuzzi all new clean and helpful staff

you had to summon the bar tender/cook

would like breakfast to be complementary.

there was also still a soap bar that someone has used prior still in the shower

had coffee and breakfast sandwiches

t use them it was nice to have a bar and restaurant

the open bar downstairs in the lobby, customer service was wonderful

nice lobby with cozy bar was perfect after a long day

bar closed at 10 pm every night

the breakfast and dinner were awesome and the indoor pool/jacuzzi was great

didn't like how the pool water looked but i'm sure it will be get there

pool

covid-19 had the pools and fitness room and breakfast closed

excellent spotless pool

neat & clean w/ indoor pool

staff at front desk were very welcoming and the breakfast was very nice

liked the great breakfast options, the pool and gym, the location, the room, and the amenities in the room

the pool with lots of kids being loud

friendly staff. great breakfast

the full kitchen, the full fridge, and microwave, and silverware were great

nice pool that allowed us to have pool to ourselves

laundry bag would’ve been nice

location, room, gym

bathroom is too small, machines in the gym are broken, lobby is too small, just two towels in the bathroom and you have to ask the front

nice big flat screen, 24hr gym, and free washers and dryers, they have a picnic area and grills for you to have a cookout, as

about the facility far as the snack bar in the lobby, the location of the patio, gym or laundry room

breakfast was good got a little busy around 8:00am but had enough seats for everyone

didn't have coffee filter in room. should have eggs, bacon and or sausage added for breakfast.

didnt eat breakfast there i would stay there again loved where the hotel location was could walk to different

breakfast was offered but it was all carbs unless you wanted an apple and a yogurt

the breakfast could have had more variety of hot foods .

they offered free laundry service—which we didn’t use, but found convenient

gym was also under

a big plus: free self-service laundry with washers and dryers

the customer service, the free ihop breakfast, laundry option, and free wifi.

bed comfy. free breakfast