rapido wifi, muy bien instalacion de enchufa y seguridad.

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

been nice to have something in the kitchen like glases or plates

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

swimming pool is super small and super, super cold

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

location and pool

the breakfast was basic but good

breakfast,location

very very good atencion..the breakfast was great ud83dudc4d

the hotel was close to the beach. the pool was nice.

has a nice pool, good location, several oxxo bearby, block from the sea

pool is really good

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

there is a pool in the hotel and an elevator

there were no lights in the pool area and it was freezing

clean rooms, showers with actual hot water, decent wifi, central location, helpful employees

room service everyday and fresh bottles of water

good value for money and wifi seemed to work well

they have a good wifi connection

great location, good wifi if you are near the router. very clean, working a/c

we liked the pool and the bar

the hotel pool gives you the impression that there is a spa and then the pool

nice to sit on the terrace bar overlooking the zocalo

pool area and gym were in need of an update to say the least

loved the location, the view of the plaza from the pool deck, outside bar, breakfast buffet

nowhere to change at pool and having to pay deposit on towel at reception. spoils the enjoyment

and the valet parking was pretty slow

you like to swim then this is not the pool for you

no parking lot aside the hotel

the secured parking and the view.

the parking in lot is outside and there is no connection to the hotel, it is necessary to walk outside

also very well attended secure parking lot was a bonus

nice clean rooms. good breakfast options included in the price. a good value

did really enjoyed the pool and the location of the hotel, very central and close to te beach

breakfast that was supposed to be included was only for one of us and was not a good breakfast

swimming pool was closed during the mid-afternoon when i tried to use it

great location! good wifi!

parking a bit away but safe

the swimming pool area and the breakfast at the restaurant.

had the parking lot 2 blocks away from the hotel

great location, nice size room, free parking, wifi.

room look like disgusting no hot water parking sucks

great that it has a parking in the city center

pool oven it s indoor it s so cold and had a lots of insects dead in the water looks

unexpected indoor swimming pool

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

excellent helpful staff, good location, parking place.

has a parking for free

great parking facilities

the rooms were clean and the gym and pool was good.

pool area

wifi worked ok

it would have been nice if they have loungers by the pool and a small fridge in the room

the kids really liked the pool

excellent bar and nice view.

lobby bar ran out of red wine on new year's eve

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

great location to the waterfront and zocalo frees secure car parking

parking is great behind a gate maned by staff

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

ok wifi

arrived at hotel 7am early but they do early check in for us

trued to charge us more for an early check in than quoted

the location was excellent as well as very close off-site parking

location is great. room is good. the pool es small but it is clean

location, helpful staff, room service was good, nice big room with ac, the pool was great

parking is out of the hotel facility

- there is no parking, it is a valet parking guy that takes your car away to who knows where, outside there are

staff were helpful. place was clean. plenty of hot water. good breakfast.

the pool is quite small

thing if i had to give a suggestion on how to improve things would be at the restaurant, decent breakfast but they should add way more to it than just three trays and some fruit, trust me we ate

could have included the breakfast in the rate and they didn't

we liked that the pool was available when they said it was.

clean and attentive staff, except that one bar tender

the complimentary breakfast was delicious and staff again was very friendly

the warm pool !!! location is on malecon

indoor pool, staff absolutely lovely going above and beyond, bar service

food was great but the older service bar guys weren't friendly

the room service was very kind

there is a small but nice rooftop pool and a gym on site, and secure underground parking

the swimming pool

tried to call room service 5 times with no success

parking was full on the first night and i had to park on the street

they had a very nice pool that was nice to swim in

gym had no a/c. parking garage was too scarey to use so parked on street.

the pool was a decent size and there was a kid-friendly pool

liked that there was a gym and a sauna

was a good hotel the bed was very comfortable good location, right infront of the sea i liked the pool

kids complained every time we walk by )pool was okay price to much for this place

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

everything was clean and the pool also was clean. the staff was very kind.

modern room, all fixtures in good shape, comfortable beds, nice crisp linens, room service

wonderful location, great staff and we loved the pool.

5 stars this is false the property is a 3 star old hotel the pool is untouchable the view are very old properties the pillows are so small your head won t fit

the swimming pool and the room. it clean and comfortable

the pool chairs are not in good conditions

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

the breakfast buffet was great

breakfast was not worth the money.

the hotel is very loud from the street and from the pool

safe parking, friendly staff, beautiful views and spacious balcony

i liked very much his pool and the building

nice beach near about 100 metres. jazuzzi and pool was nice.

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

elevators not working tv with distortion cold water dirty curtains valet parking very rude

they have a mandatory use of valet parking if you wanna use the

has good parking and grocery shops around

location , valet parking for the car

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

great breakfast and location wonderful staff

the view of the ocean was amazing, the pool was nice and the breakfast was really good

breakfast included, access to the beach, location to other restaurants/stores,

ladies serving the complimentary breakfast were not friendly

good facilities, including gym

the pool is clean and the water is warm

pool is amazing. walking distance to the beach. has several beach access.

very few umbrellas in the pool area, it is hard to find a shadow there

pool was a good size, you have access to the beach via steps, but not directly by the hotel , 100

room, bed, balcony and ocean views and pool all great. staff friendly and helpful.

room service & location

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

i like everything the pool, food , services

the pool over crawd

excellent food and good value for the money. beautiful garden and pool.

well located, great swiming pool and easy access to the beach

the location ,pool

location is great and pool is big enough and was clean.

the gym is a little bit small, but it works well if you need to do some exercise

beach can be accessed from the hotel pool grounds

nice mexican breakfast

the restaurant is open until 10pm and room service was very reasonable ($2 usd for a late night cappuchino) (+)hour room service was very nice

the restaurant was amazing - super tasty evening meal and breakfast

breakfast was great. the meal was very good but on the expensive side

breakfast buffet was very well done with a great selection on items, we really like the fact that

i like the service, hotel was clean, comfortable rooms, and pool was cool.

wifi was down due to tower falling

beautifully furnished, clean, free onsite parking, close to airport

their attention, a good breakfast, transportation to the airport

free airport shuttle that accommodates a large group very early in the morning

nice pool area very sad

size, parking, lobby

left side swimming pool water a bit cold

the valet parking wouldn t even say hello and had very little interaction with customers

size, lobby,parking

location was excellent, parking available