the pool

breakfast and bar is also nice and prices are not over priced

slow check in, menu not available for room service, bar closing early, internet failing

great place for family with kids.

the pool itself was good size and perfect as for watching sunsets

the pool was pretty small and the private beach dirty

liked everything great breakfast we used the bikes and the kayaks

breakfast was in a nearby restaurant

only breakfast

staff of xenia and juan were exceptional down to the waiters alejandro & eduardo for our morning breakfast and snacks on the beach to the cleaning ladies victoria and sara

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

no one to receive you in the parking, need to carry all of your suite case by your self

also they don't have valet parking and their parking spot is too narrow for a pickup truck and the entrance to the hotel is

outdoor pool was closed and the indoor pool was not very clean

from parking spot to the elevator you have to walk and take some stairs

poor cleansing of the outdoor pool and glass surrounds with bacterial growth noted in areas, damaged tiles at the pool, uneven

the bed and pillows were amazingly comfy also the breakfast buffet is perfect!

the included daily breakfast was awesome--lots of choices and everything fresh, including juices and made to order

lot of equipment followed great swimming pool

breakfast was amazing

nice swimming pool area

terrace and pool

view to ocean, amazing pool, great location.

full breakfast with reasonable options started our day

the breakfast was delicious the pool is gorgeous, clean the price was

the included breakfast

gym, restaurante

my daughter loved the pool alot

we were in the swimming pool and the staff continuously cleaned everything around the area

because of the valet parking, sometimes they have a bit of a problem to attend all arriving guests quickly, but they do

very nice property. very clean, good location, good parking. very friendly staff.

were across open-air parking under rain and sun

we also enjoyed the breakfast

the included breakfast met our needs and had a little variety from day to day

breakfast was good, nice pools, funcional wifi, clean and silent

location to restaurants, breakfast, although it was not located in the same building.

i would improve a bit the flavor of the food for the breakfast and the options but still good value for your

weak breakfast

breakfast is great. beds are cozy.

no good option of breakfast for vegetarians

breakfast bufet can improve, too many people, not a lot of seating space.

refrigerator in the room is only if you pay for bar service which is annoying

swimming pool is great and with towel service

hand,with several speakers playing different loud music on the beach, from the hotel swimming pool what you hear is a loud mixture of musics, noise only

clean, beautiful ocean front views, very attentive staff, delicious food, resort style pool and location is unbeatable

the hotel provides beach chairs and umbrellas to their guests with bar service

very friendly staff, good food, the pool was amazing

i love the pool, i felt very safe my kids my playing in it because is not more than 4ft deep

the weather was bad so we could only use the outdoor pool for couple hours

free parking

there was plenty of shopping, restaurants and even casinos

room service & location

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

i like everything the pool, food , services

the pool over crawd

excellent food and good value for the money. beautiful garden and pool.

elevators not working tv with distortion cold water dirty curtains valet parking very rude

they have a mandatory use of valet parking if you wanna use the

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

has good parking and grocery shops around

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

location was excellent, parking available

left side swimming pool water a bit cold

size, lobby,parking

size, parking, lobby

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

beautiful setting on the beach, lovely pool and restaurant. good value.

the location ,pool

the pool, location and service is amazing!! rooms are roomy and very clean!!

the lawn around the swimming pool was poor.

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff…

maybe a cleaner pool.

the beach and pool

stayed here for my personal trip and i am satisfied with the general facilities apart from the pool

room, bed, balcony and ocean views and pool all great. staff friendly and helpful.

the pool is clean and the water is warm

very few umbrellas in the pool area, it is hard to find a shadow there

great location dynamite pool. in front of gulf

the view of the ocean was amazing, the pool was nice and the breakfast was really good

great breakfast and location wonderful staff

the view of the ocean was amazing, the pool was nice and the breakfast was really good

i loved the view. the breakfast and the kindness of the staff. the rooms were clean too.

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

everything was clean and the pool also was clean. the staff was very kind.

air conditioner flooded my room, the restaurant was not the best and the pool was small

i liked very much his pool and the building

the hotel is very loud from the street and from the pool

safe parking, friendly staff, beautiful views and spacious balcony

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

good equiped with gym, pool and play area for children

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

room service is charged a lot extra

the pool chairs are not in good conditions

5 stars this is false the property is a 3 star old hotel the pool is untouchable the view are very old properties the pillows are so small your head won t fit

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

breakfast was not worth the money.

buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

a very good place. pool a little dirty.

gym had no a/c. parking garage was too scarey to use so parked on street.

the pool was a decent size and there was a kid-friendly pool

they had a very nice pool that was nice to swim in

pool is really good

there were no lights in the pool area and it was freezing

there is a pool in the hotel and an elevator

has a nice pool, good location, several oxxo bearby, block from the sea

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

been nice to have something in the kitchen like glases or plates

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

swimming pool is super small and super, super cold

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

rapido wifi, muy bien instalacion de enchufa y seguridad.

the breakfast was basic but good

very very good atencion..the breakfast was great ud83dudc4d

breakfast was very good

breakfast,location

the hotel was close to the beach. the pool was nice.

nowhere to change at pool and having to pay deposit on towel at reception. spoils the enjoyment

cleanliness of the rooms and the view, the pool could use some more clean water

very small pool for too many people

let parking)

the secured parking and the view.

pool is big enough for three overweight children and no one more

also very well attended secure parking lot was a bonus

ly of some random houses) and the pool was very cold

restaurant is too crowded for breakfast

breakfast included was great

good breakfast

distance to the airport and shuttle service nice room and comfortable beds

room was clean, comfortable, free breakfast, front desk excellent and professional, the shuttle service to the airport on time, and

close to airport. food room service

my attention when i was looking for a hotel in the area was that this one offered continental breakfast

trays of room service stood on the hallway for two days

t i knew it would be warm and not refreshing so i used the hotel pool)

the kids really liked the pool

the room was at the top of luxury and the room service affordable.

the only thing i didn't like was room service. the food was horrible.

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

you have sea views from some of the rooms and there is a pool on the roof

the location was excellent as well as very close off-site parking

clean, great location, beautiful pool, and the staff was so friendly and helpful

parking location far

to small, no closed parking, pool very small for to many guess, kind of expensive for rooms i was expecting a very nice

a little bit old hotel, crowded pool