the pools are wonderful but we were the only guests using the pool area and we wanted peace and quiet

luxe with whirlpool) was big and very beautifully furnished

there is only cold water, so a whirlpool in the room does not make much sense

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

great for kids, with cool pools and playgrounds

staff, facilities , environment, room , breakfast , bar

breakfast was very good

they have a beautiful new pool, sauna, and jacuzzi area that is the highlight of the place

and they would not let you use the pool or jacuzzi until 10:00 am witch it wasn’t good because we wanted to enjoy it early in the

if you go with kids they’ll enjoy of lot of space to play around

host was very friendly, breakfast at the terrace was super nice and relaxing, and the tuc tuc driver is the best

the parking

the staff and the breakfast were great!

the breakfast is very late at 8

very pretty grounds. loved having a hammock and water kettle. breakfast was tasty.

and comfortable room, view from the breakfast room is beautiful

and the breakfast was delicious with a elegant presentation

our room was and we were able to enjoy fast internet in lobby and also where they served our breakfast

hotel and staff, including the breakfast team was amazing

the breakfast was delicious . the location was great. the room size great.

claudia did everything with a joyful smile from breakfast (including quite early to meet bus schedule) to any need you might have

nice staff, beautiful surroundings, great breakfast

the breakfast was amazing. we had 3 different breakfast and they were yummy, outstanding.

the rooms are sparkling clean, the included breakfast is good and copious, the restaurant as well

we were able to get a lovely breakfast and dinner at the hotel

breakfast was hearty

the breakfast was lovely, tasty, plentiful, a real delight

loved the breakfast options, i could choose where to to which restaurant

it s a beautiful property, our bed was so soft, and the breakfast was plentiful and delicious

very good breakfast

if you need wifi, the public areas have great coverage, but the 3g cell coverage is great so you can also use

if you like a cold pool, the pool is nice for a dip

if i had to name what was not perfect: the wifi does not reach the cabins

wifi, not in the area of the cabanas. you need to go to the main building.

breakfast was very good, very fresh, simple and tasty

breakfast is at a nearby restaurant

and helpful owner and staff, great location on the main square, comfortable rooms, tasty breakfast

breakfast was excellent and staff made it early for us as we needed to leave before 7am

amazing location, private parking, towels, good breakfast

parking in the back is a bit odd but better than on the street

the hotel also have a parking that was very helpful and a great breakfast

comfy beds, great breakfast and best location

amazing location, private parking, towels, good breakfast

extremely friendly staff! great location. tasty breakfast.

breakfast included was very good

some of the staff, bathroom and the breakfast weren't great.

breakfast was nice, the dining room is as showed on the pictures. the staff was friendly.

good breakfast

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

great pool and jacuzzi area

breakfast was good

breakfast was good, room was comfortable, very close to sabaneta area and mall, modern style, it

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included in your price, will recommend and will return to stay there for sure, excellent

breakfast, suitable for business and close by to a good mall in case somebody need anything

breakfast buffet was okay

breakfast was great

prices to have laundry done is per item and was very excessive

the breakfast

great preparation all staff very attentive service excellent entertainment beautiful music room service i have travel many places at the york luxury hotel is the best i worked in some of the

about our stay was wonderful except the room service food

very small and bad equipped gym.

breakfast could improve a bit. otherwise everything great

it also has a very nice breakfast and the staff is very friendly

very nice service, polite staff, nice breakfast

made to order breakfast

very good breakfast and wilson who served was very nice and took very good care of us

the parking log for the car is safe.

kitchen facilities were great

the room has a good size, a fully equipped kitchen, a balcony, and a wonderful location it's more like a small apartment

made the reservation it stated there was a microwave, there was no microwave in the room and the kitchen utensils provided were poor at best

complete kitchen utensils

seating area for guests who simply want to spend time together without ordering from the bar

the breakfast is very

the service at the restaurant and at the bar downstairs

i liked the menu on the rooftop bar but i think it's a bit overpriced compared to other restaurants nearby

great gym and

breakfast ok but have had better. gym and pool very good.

pool so warm ; hard to get out ; beautiful view of the mountains around it; nice seating area with

pool and bar area was small but comfortable and fun to be around

location was great, all facilities were new or in great conditions, breakfast is generous.

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you have luggage since you are walking up the ramps you had to be very careful if it was

good room service

- all the gym has a few decent cardio bits; the weight machine is 90% broken

i think this is because of the rooftop bar next door

the breakfast could have had a few more options, but it was still good.

confortable room and the spa was great.

only a cardio gym

has good amenities (including gym), nice room with good bed and good breakfast

only change i would recommend is with the gym

like are, the electrical outlets are old and my phone charger would fall out, also the mini bar prices are high

put a little bottle of water upon arrival in the mini bar of the room

tv ia horrible never works and laundry service is subpar

they have laundry service as well

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

very helpful personelle, helped with laundry, tours, taxi for airport

the staff, including desk agent juan and reception staff santiago, as well as the bar tender,

i needed for the city and about my options how to get to the airport), i liked the gym and the pool

breakfast bar was great, the staff was exceptional - outstanding

nice spacious rooms, friendly personnel, perfect laundry service.

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and my

the property boast 2 restaurants, pool, small gym, very nice views of medellin

the restaurant the bar the gym and the pool were all great as well

we used the gym which also had great equipment and an amazing view

wifi connection was strong

i used once the room service and once the restaurant, and both time i was very disappointed with the taste of the

very nice for traveling with kids

the last two days there was a group of kids making a lot of noise till late in the night.

the pool could be bigger, but it works to be in the pool with kids.

the daily morning breakfast was so yummy

very good room service from the hotel's restaurant

no gym

breakfast can be improved.

late check out

breakfast it’s just okay

great location, great staff, great buffet breakfast!

kitchen well equipped

lovely gym and swimming pool with city views

modern apartment with all facilities. heated pool and gym wete great. friendly and helpful staff

lovely gym and swimming pool with city views

you have a bedroom, a kitchen and living room

breakfast was delicious and there was a great selection to choose from

ok, with fresh fruit + shower ok, with hot water + quiet area, no noise kept us from sleeping + wifi was

they need to be a beans and other continental elements for the breakfast

room was spacious and gym was well equipped

there was a wide range of breakfast food offered daily

the central location of the hotel, excellent restaurant, great value - breakfast included

breakfast is delicious, with a wide variety of options to suit every taste

parking was very convenient and i always felt safe for me and my family, especially that it is on a

make sure to book room for 2 if a solo traveller. great restaurant and breakfast

the room was clean, comfortable bed, also the room service is good

hotel pool is like a hot tub its not a pool

the place was allways clean , great working staff , breakfast was delicious .

casinos, very friendly staff, staff is always happy to serve you, great breakfast, nice lounge bar at level 15 with nice view of the city and bridge

room service was delicious

i had dinner from the in-house restaurant

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

gym

good bed, nice staff, good breakfast and facilities

business facilities like conference rooms, easy printer access, and small meeting rooms, a nicer gym, all day service restaurant, could become a solid four star hotel

the rooms are relatively large and the gym very nice

breakfast is good but can be better / more assorted

very, very bad wifi in the bedroom

luis even brought us room service himself without any hesitation

- wifi in the room wasn t good - water in the shower weren t hot

the city view from the room; the friendliness of the employees and the delicious breakfast!

the breakfast was amazing with gorgeous view

bathroom had a terrible noice. breakfast room service is not included.

breakfast, internet, staff, gym

the breakfast was delicious

not so good gym awful: there was not a pool an gte jacuzzies did not work

no answer at room service after trying to get