the pools are wonderful but we were the only guests using the pool area and we wanted peace and quiet

luxe with whirlpool) was big and very beautifully furnished

there is only cold water, so a whirlpool in the room does not make much sense

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

great for kids, with cool pools and playgrounds

the breakfast was lovely, tasty, plentiful, a real delight

it s a beautiful property, our bed was so soft, and the breakfast was plentiful and delicious

breakfast was excellent though it was off site, but on the plaza so that was good

breakfast is substantial

location, breakfast, rooms

mountain, with amazing views, very quiet and private, all the amenities you can want: natural pool, walking paths, flowers and birds all around

t is wifi why i am hete

a very hearty breakfast was served on a terrace with a fabulous panoramic view of the pueblo

the swimming pool had no steps or ladder, making it difficult to both enter and exit with my limited mobility

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that it has the service

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

great pool and jacuzzi area

breakfast was good

was a very nice place, all spots like pool, jacuzzi, photo spots & environment was so nice

breakfast , room very clean ,the staff was always willing to support us

breakfast was very good

if you go with kids they’ll enjoy of lot of space to play around

and they would not let you use the pool or jacuzzi until 10:00 am witch it wasn’t good because we wanted to enjoy it early in the

the breakfast is very late at 8

the mosquitos, no desk in room and the breakfast was the same every day.

the setting, pretty decent breakfast

host was very friendly, breakfast at the terrace was super nice and relaxing, and the tuc tuc driver is the best

the staff and the breakfast were great!

our room was and we were able to enjoy fast internet in lobby and also where they served our breakfast

the breakfast was delicious . the location was great. the room size great.

the breakfast buffet was superb

and the breakfast was delicious with a elegant presentation

hotel and staff, including the breakfast team was amazing

i quite enjoyed the breakfast

beautiful location! amazing staff! great breakfast! i loved my stay here!

claudia did everything with a joyful smile from breakfast (including quite early to meet bus schedule) to any need you might have

we were able to get a lovely breakfast and dinner at the hotel

nice staff, beautiful surroundings, great breakfast

great breakfast en location

very clean, nice breakfast

room was clean, and the breakfast was good

breakfast is incredible

breakfast was good overall, but more of the same every day. there is some room for improvement.

great breakfast and location!

it’s very comfortable and clean and the breakfast. staff are very helpful.

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included in your price, will recommend and will return to stay there for sure, excellent

nothing, the only thing that might need a little of improvement is the buffet breakfast.

gym for a hotel wonderful pool with amazing view excellent breakfast very helpful staff high

the breakfast

nice property , the staff was excellent and very helpful, despite the english- spanish language barrier, they made every effort to communicte easily

the rooftop pool had great views of the city and there was a lively bar for evening drinks

during breakfast service coffee wasn t available in the lobby.

breakfast could improve a bit. otherwise everything great

made to order breakfast

breakfast was good and the cool thing about the rooms is that they each have fruits as names

it also has a very nice breakfast and the staff is very friendly

made the reservation it stated there was a microwave, there was no microwave in the room and the kitchen utensils provided were poor at best

the room has a good size, a fully equipped kitchen, a balcony, and a wonderful location it's more like a small apartment

kitchen utensils are few old and worn out

complete kitchen utensils

kitchen facilities were great

great gym and

the food and the restaurant the spa area nice view from the bedroom

the room was so comfy and the restaurant and bar had an extensive menu

the breakfast is very

great breakfast, gym, and public areas

the pool on the roof is really special

the bar and restaurant closes at 9 pm

pool and bar area was small but comfortable and fun to be around

breakfast buffet and heated pool are pluses

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you have luggage since you are walking up the ramps you had to be very careful if it was

excellent breakfast, friendly staff, great parking facility

it s a little old. the terrace is pretty small and misses a pool.

- decent gym for cardio

parking was available

always smiling and room service was also great whatever you need they comes fast and with great smiles and feelings

breakfast was very good. gym was ok

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

like are, the electrical outlets are old and my phone charger would fall out, also the mini bar prices are high

only change i would recommend is with the gym

the gym

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

tv ia horrible never works and laundry service is subpar

enjoyed the friendly staff, great room service menu, the location

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and my

lighting on-site restaurant: great staff

parking was the best but no big deal

super service, location and the pool/hot tub are amazing!

beautiful views of the city. polite and kind staff. clean rooms. nice food in room service.

both offer impressive views of the city and mountains and there s even an on premises spa to cater to the hedonist lurking within you

breakfast is very complete

the service , the view , the pool, location , big mall next to the hotel .

the room service staff were quick and courteous

having a gym was a bonus

customer service was outstanding rooms were clean breakfast was good

late check out was granted for free

great space, great little gym to workout

breakfast it’s just okay

modern apartment with all facilities. heated pool and gym wete great. friendly and helpful staff

the bonus for us was the roof top pool and the gym, both with great views of the city

the gym is basic but good enough, the trace is also great i just did not have the free time to enjoy it

property with laundry, pool, breakfast, kitchen

the staff, the view, location, great gym. everything exceeded expectations

a lot of options for breakfast, i stayed there one week and had to eat the same breakfast options everyday

wifi v good

the floor balcony need higher rails for kids safety.

food was delicious and dining room service was excellent

spa wasn't available because it was booked up.

parking on site

gym could have better maintenance and i didn't like that there was a door to the next room inside

breakfast and room service food was very good

ok, with fresh fruit + shower ok, with hot water + quiet area, no noise kept us from sleeping + wifi was

jacuzzis on the top, the breakfast, the gym and sauna

the breakfast lacked variety. i had to ask them to cook bacon and eggs for

the room service is fast and the qualy is great

breakfast buffet was fantastic

breakfast is served on a beautiful terrace

but the wifi was relatively weak and unstable for such a nice place

hotel pool is like a hot tub its not a pool

the 24 hours room service was very tasty and usefully as well

the wifi was slow

the breakfast was bountiful

rooftop bar was amazing

the gym is too small.

rooms were a little small breakfast choice for vegetarian option very limited.

the rooms are relatively large and the gym very nice

excellent buffet style breakfast

good breakfast

poor quality breakfast

no room service & no restaurant!!! jacuzzi tub did not work!

see room service only on first day no microwave in room very good breakfast but that s it normally

the breakfast was amazing with gorgeous view

channels on tv, very safe area with a small mall at 200m with many options for food, fast wifi and above all, very kind and helpful personnel

wifi connection was poor. it continuously went in and out of service. it needs work.

lousy internet, lousy gym, no other ameneties. low value for money

large room. great breakfast buffet. centrally located in safe neighborhood.

and you cannot order room service and eat it outside

john in room service was always so nice and the food that we ordered two of the nights was delicious

bathroom had a terrible noice. breakfast room service is not included.

suite was impressive - very large and spacious - kitchen facilities with one plate, cutlery set and

the breakfast

loved theb breakfast options, the team was excellent very acomodting

missing kitchen stuff

the staff was very friendly and accommodating. parking was easy accessible.

only minor note is that room service ends at 9:00 pm

the room service hours are not great

kitchen was basic but had everything we needed

specially i enjoyed breakfast thanks for room early check in

rooms with big kitchen area

room service takes long time to bring the food

breakfast was great and room was really comfortable.

t used by this

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

of everything i like that this tell from the service to the staff members to the interior to the breakfast to the size of the room