great property, very quiet, cozy design, great staff, good breakfast

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and race around dragging

their parents had a separate room but it was distant enough that they could not hear their kids

their parents had a separate room but it was distant enough that they could not hear their kids

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and race around dragging

hotel in the center of candelaria beautiful decoration of the hotel and room nice bar , coffee shop and

clean rooms, good breakfast, steady warm water in the shower

street and bar noise could be an issue until 10pm.

breakfast was tasty too the quarter of la ycandelaria with all the colourful murals is in walking

delicious coffee and cocktails from the bar too

pool was amazing and worth the price for me to arrive after a long flight and use the pool

great location, friendly staff, spa and pool were great

great location great staff excellent breakfast

the rest -amenity, breakfast, staff,

is friendly and professional, and the facilites are outstanding, including a spa and swimming pool

there s no room service or in-room tea and coffee, but the staff are more than happy to make hot drinks on

i got in late a couple nights and they made me hot chocolate and didn t charge for room service

1 dat no hot water, second day no electricity and no wifi... so also no breakfast

wonderful personal service and an excellent home cooked breakfast

breakfast was good, location excellent. what really excels is the museum like property

breakfast was a little basic. perhaps some more options?

the breakfast was great

the woman on duty was sweet but didn t give me the wifi details and i had to go hunting for them myself

breakfast is next door at a cafe, and they didn t have many any options for vegans, and weren t

it was clean, the staff was very friendly and welcoming and the breakfast was really tasty, including a fresh fruit every morning

room the lack of facilities the non existent spa the lack of early check in requested the rudeness of female concierge who waved away my printed

free breakfast was a bonus! location was great and room was very clean

located, near monserrate, breakfast simple but good, staff friendly and helpful, room was clean, secure area, center within

welcome, friendly staff cheerful and helpful breakfast lady jennifer at reception was delightful and took care of any problems, and had good

english speaking staff,breakfast always the same

night on thursday it was very loud music from a bar or club from outside but this wasn t the fault of the hotel

found a menu in my room but they did not really offer food on the premises except at breakfast

susana helped with some great recommendations since we were traveling with kids

included, good wifi and close to old town and airport

they even have their own bar and restaurant to order food and drinks from

the breakfast was small yet enough

the air freshener was quite excessive, nothing disliked us from enjoying the facilities and the breakfast

room, nice helpful and friendly staff, interesting artistic decorations, tasty breakfast

the breakfast was exactly what we needed to start the day: nothing complicated, but sturdy enough

breakfast is good and freshly made

hotel bar was a little sparse

the early check in worked very well (and was much needed after a long flight

tasty breakfast, really beautiful patio and nice, big rooms

the breakfast they offered was excellent

bar and spa were closed due to staff vacations

location and breakfast

clean hotel within easy walking distance from the centre. great breakfast and great staff

high performance-price rate central location pretty good and fresh breakfast!

excellent location, excellent room given the price, decent breakfast.

laundry was suuuuper expensive

clean rooms. very nice attitude from the stuff. fast room service.

also the breakfast was very good

people too friendly. excellent breakfast. the security lady was outstanding.

breakfast great. place has everything close restaurant y bars walking distance to mall

perfect location, free parking, good breakfast, great value

location i request for late check out and fine

room, good shower, helpful staff, included breakfast

hotel was very good, wifi,hot water, breakfast,and the location is near to everything,for the price was very good

breakfast,location,cleanliness,kindness of staff members.

breakfast buffet was amazing

was the only guest for some days, the staff had to cook breakfast only for me

having kids they weren't able to eat breakfast since the selection have few choices for them

swimming pool, gym, friendly staff and breakfast with fresh fruits (pineapple, mango and papaya)

the pool was perfect for the kids

the staff were very friendly kids enjoyed the pool

maybe the pool for the kids

i was able to do laundry and even had free breakfast each morning in a well appointed restaurant on the second floor

after 10 pm no room service is possibel

don't do you laundry here- extortionate prices

excellent service, good breakfast, nice clean room. available parking spot. just what was needed

room was big and confortable, the bed pretty comfy, good breakfast and free parking, pretty good location near to city centre

good wifi

breakfast was fantastic

simple and clean. nice terrace for breakfast.

breakfast was included and close to the center of the town . parking was included

though the bread was kinda sweet), free coffee and infusion, they

location. value of money cleaning. breakfast.

from room service to the value of the room and the cleanliness

a casino is steps away

our limited spanish was not an issue as they spoke english too

parking is very hard in basement attendant in parking lot a lady rude and condescending

the amenities, including the gym and sauna, were a great bonus

i did not like was that i could not properly coordinate the spa service since, they only offered service from monday to friday between 12 pm and 5 pm and i was

bathroom was dated. can be remodeled. carpet needs to be changed. room service.

mini bar and fridge

breakfast spread is absolutely wonderful

the fitness and the spa facilities are spot on as well

breakfast and staff were really nice.

staff is great and breakfast is good

breakfast was ok

shuttle service

ol, gym, breakfast) and staff 10/10

booked this hotel for the free airport shuttle and the pool, which we considered to be a reasonable price

very good gym

room, services

parking spot, a few in town.

breakfast was plain.

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was delicious. great service

breakfast was available, but i did not have breakfast at the hotel

good staff good wifi

did not like the lousy wifi, constantly being not available

wifi on room was ok

toilet, wifi

wifi connection, small toilet

wifi worked really nice, breakfast included, hot water

hotel, well located, lovely staff, delicious breakfast and nice bedroom

good breakfast

from national museum the room was spacious, spotless clean, modern furniture staff was fantastic breakfast with fresh fruit, juices, omlette or other variations of

great room, great service, great breakfast, great location

breakfast and wifi is average but it s included in the good price for a stay or two

breakfast service and staff were very kind and warm with us.

breakfast was lovely and a nice bonus

breakfast and wifi is average but it s included in the good price for a stay or two

poor breakfast

then gym/spa manager

and spa, great gym, rooms super comfortable, incredible breakfast, very helpful and lovely staff, wifi excellent, great views over bogota

spa area

hot as is never on, sauna the same over priced and under utilised, got given wrong bill for room service and had malfunctioning elevators

i ordered room service

breakfast very good. super friendly staff

breakfast is good

excellent, good attention, nice breakfast

my niece enjoyed the swimming pool

the water pressure was good, and the breakfast was decent.

cool shops, cable tv, internet is not very bad, local colombian vegetables, economic supermarket, laundry and pastry shop, overall cleanest of the hotel is above average compared rooms in same

in general, the room service section left a lot to be desired

ordered room service and after 1 hour of not having my food i texted so the call me in my room and waited

the dishes of the room service food that i ordered, were still there

i ordered a club sandwich on room service and it was very good

although breakfast was good some of the areas were not properly clean and most of the options for room service were not available