great property, very quiet, cozy design, great staff, good breakfast

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and race around dragging

their parents had a separate room but it was distant enough that they could not hear their kids

their parents had a separate room but it was distant enough that they could not hear their kids

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and race around dragging

hotel in the center of candelaria beautiful decoration of the hotel and room nice bar , coffee shop and

clean rooms, good breakfast, steady warm water in the shower

street and bar noise could be an issue until 10pm.

breakfast was tasty too the quarter of la ycandelaria with all the colourful murals is in walking

delicious coffee and cocktails from the bar too

included, good wifi and close to old town and airport

no bar to buy a drink or snack

the room was bright and spacious and breakfast was enjoyable

a iron coming from a country where im accustom to pressing and the fridge would have served my kids well with storing their snacks and other left over

no laundry service even though the website says it does. also wifi was not very good

clean rooms. very nice attitude from the stuff. fast room service.

room the lack of facilities the non existent spa the lack of early check in requested the rudeness of female concierge who waved away my printed

negative however was the 'spa access' which was only available from 2pm-5pm on jacuzzi and 6pm for spa treatments; so seemed

fruits, breakfast and lunch in the price

breakfast was decent too

very nice breakfast with fresh fruit and juice

great location, delicious breakfast and incredibly friendly and helpful

in advance of our arrival all arrangements were made, airport pick up, tour guides, laundry etc in a very efficient manner

the wifi was consistent in our room

breakfast was excellent too

wifi is really very weak, so don t expect streaming in your room in the evenings

the rest -amenity, breakfast, staff,

pool was amazing and worth the price for me to arrive after a long flight and use the pool

is friendly and professional, and the facilites are outstanding, including a spa and swimming pool

the breakfast was great (buffet with egg chef), the food was good and we enjoyed using the pool etc

great location, friendly staff, spa and pool were great

the air freshener was quite excessive, nothing disliked us from enjoying the facilities and the breakfast

the breakfast was small yet enough

friendly staff, good locatie, very nice tamales with breakfast. good sized and clean room

the breakfast was exactly what we needed to start the day: nothing complicated, but sturdy enough

breakfast is good also

breakfast is in bakery next door and is very nice

the breakfast was great

great breakfast also

that the breakfast be extended until 10 since 9 could be a little early for some people

breakfast was a little basic. perhaps some more options?

the laundry room was located in this floor and they made a lot of noise

and cosmetics, the shower has hot water with great pressure the wifi is working good the free breakfast was really fine, for free you have coffee, juice, fruits, bread, jam and a big portion of

the breakfast was excellent. everything was ok.

the breakfast

high performance-price rate central location pretty good and fresh breakfast!

breakfast was great the waiter was quick with coffee and was on the mark

breakfast great. place has everything close restaurant y bars walking distance to mall

location i request for late check out and fine

also the breakfast was very good

perfect location, free parking, good breakfast, great value

the breakfast they offered was excellent

great location. atmospheric interior. tasty breakfast. nice staff. very comfortable bed.

breakfast was very nice, you can choose from three options

basic toiletries for a suite i thought - packets of soap only, and tiny 'bath' towels - they barely covered me

our room was in front of the hotel laundry so it was a bit noisy

unfortunately we didn't have time to use pool or spa although everything looked great

there is laundry service but is ridiculously

i liked everything it was a amazing property to stay at the pool also was great and warm

between the pool, sauna, gym etc there are more than enough things in the facility to really get the most value for your

cleaners to the housekeeping, all the security guards, people at the terraze restaurant, at the pool

was the only guest for some days, the staff had to cook breakfast only for me

breakfast was a bit limited but the hotel had few guests

the room is spacious and the bed is very comfy. the breakfast is good.

hotel was very good, wifi,hot water, breakfast,and the location is near to everything,for the price was very good

it was affordable. laundry service was also affordable.

i was able to do laundry and even had free breakfast each morning in a well appointed restaurant on the second floor

after 10 pm no room service is possibel

don't do you laundry here- extortionate prices

excellent service, good breakfast, nice clean room. available parking spot. just what was needed

room was big and confortable, the bed pretty comfy, good breakfast and free parking, pretty good location near to city centre

i didn't like the enterance. no parking to drop off guests. needs to feel safer.

i enjoyed the food, the television, and the casino downstairs

i valued being able to have access to laundry service too

- lot of things are improving; large suites, friendly and helpful staff, excellent location, good laundry

business suite, spa and jacuzzi

they close gym spa on monday s - fyi

usb charging ports didn't work. wifi in the room didn't work also

efficient, clean, helpful - taxis and airport transfers at the door, room service, spa, gym and pool and plenty of hot water all day and all night

service is both restaurants is mediocre at best, and the bar is not very well stocked

room service and staff were excellent, 5 stars and the cleaning staff as well--a supervisor would

beds, jacuzzi, breakfast, gym, staff

very good hotel, very clean. the swimming pool is definitely a plus.

ol, gym, breakfast) and staff 10/10

shuttle service

ol, gym, breakfast) and staff 10/10

good wifi

from national museum the room was spacious, spotless clean, modern furniture staff was fantastic breakfast with fresh fruit, juices, omlette or other variations of

good breakfast

not a lot of variety for breakfast

great room, great service, great breakfast, great location

nice breakfast and lovely staff

wifi on room was ok

toilet, wifi

good staff good wifi

we spent a bit of time to figure out the wifi, as the guy at the check inn didnt knew the correct code by himself and was a bit annoyed by

wifi connection, small toilet

lovely view, quiet, spacious room, nice breakfast, helpful staff

the breakfast was excellent

breakfast buffet was excellent, different every morning

the staffs. the noise. the breakfast.

and the staff made full breakfast for us

breakfast and wifi is average but it s included in the good price for a stay or two

breakfast service and staff were very kind and warm with us.

poor breakfast

breakfast and wifi is average but it s included in the good price for a stay or two

breakfast was lovely and a nice bonus

nice breakfast with fruits and juices, comfortable beds, clean rooms, good parking

few food options for breakfast

breakfast can be better like having more options we ended up having breakfast outside because one

i would have loved that the breakfast could be in a more extended time.

free parking. good eggs made to order. friendly staff.

maybe the breakfast. but there is no to many options .

there is a bakery across from the hotel where to have nice sweets, breads and breakfast, there is also a pasta little restaurant across from the hotel

maybe a little more options for breakfast , like a vegetarian or vegan option like

i like to do fun stuff on vacation but at night i want my hotel to be comfortable, i want good wifi and i want good water/water pressure

hotel, the rooms are incredibly clean, the breakfast is delicious and the staff is very accommodating

also i didn't realise before it has a nice gym with a treadmill and plenty of free weights

free wifi connection to guests is not good in the room - they offer another wifi connection for an

friendly and attentive staff, delicious food in the hotel restaurant, quick and inexpensive room service, beautiful building inside and out, nice rooms and nice

the breakfast was great, including the semi-outdoor dining area

the breakfast, which conveniently opened early

nice breakfast and hotel wi-fi that actually works efficiently

breakfast was excellent, with a good selection and eggs/omelette cooked to order

breakfast, location and staff were great