breakfast was great

there is a large retail center right across the street that has a bit of everything including a casino walmart & every other store or eatery you might want to

close to shoping center, casino and stores, and the park

having the movie theater, casino and stores across the street were a bonus

early check in, clean, mall across the street, liquor store around the corner.

beatiful breakfast

breakfast was a major plus for us

breakfast was so good

it was so stressful to be witinh with kids in

breakfast was really good - fruits, veggies, meat and all dairy cereal and breads

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

attempted to order room service, but there are no restaurant menus in bedrooms

also room service was great

needs to improve on room service overall really good costumer service in the reseption.

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service is ok but they give you plastic cutlery

gym. sauna.

will demand refund we have to leave earlier we could not sleep slamming doors kids running all night in the whole way not safe place at

great location, friendly environment fast wifi connection and speed.

not mention all the noisy kids from a youth soccer teams that stayed made it hard for us to relax

the restaurant didnt get my orders right 50% of the time when ordering room service

big parking and the facilities were very clean. the included breakfast was taken to the room.

the breakfast, considering it's free, is more than worthy it

the breakfast it's simple yet just enough for a good one

i like how they offer free breakfast in the mornings really good by the way !!!!!!

though the hotel is undergoing some renovations, everything was up and running including a hot breakfast bar and guest laundry

it doesn t have a pool

the pillows were just right,the rooms were clean,the staff was great and the breakfast they serve is excellent

no swimming pool and not really close to downtown.

was not prepared when we got there, she made sure we received a comparable room and also gave us late check out as a consolation

the location, very friendly staff and delicious breakfast.

we need to sit down and relaxing to finish breakfast

poor quality mattress. the hotel offered free shuttle to the airport but we had to take a

called many times to the front desk and nobody answered nigth and early morning,the airport shuttle did not had a driver,i had to pay an uber early morning to get my

shuttle service to the airport; however, it was only in service at specific times of the day and

they also included a free breakfast for the next morning and it was buffet style and very tasty

appreciated the fridge, hot breakfast, early check in and free shuttle to the airport

room service was great the chicken soup with chili pepper on the side cilantro and onions

safe free underground parking

the gym, staff was very nice.

breakfast was okay

executive lounge breakfast disappointing. gate security only spoke spanish no english.

phones in my room did not work so i was not able to order room service

room service was decent

and enjoy it in peace but they won t let you do that for some reason although they do allow room service which i found to be a little bit strange so that made me sad but i understand they

powdered creamer for morning coffee oppose to liquid at room service wake up call.

location, freezer/micro, pool, gym, breakfast

parking, rooms are properly maintained and include refrigerator and microwave

pool

had a small restaurant on property with limited hours it was within walking distance of a golf course, large casino and many american fast food and drive through s

close to malls restaurants casino. security guard was present in the parking lot. friendly staff

i didn't like needing to go through facebook for wifi

early check in has never been an issue

no pool/ breakfast refill was poor. milk was hot. children food options were limited

the casino with live music in the evening was great

early check in accommodations, clean and very comfortable room

location, cable tv, view, sofa, king bed and comfy bed. the experience in the spa is very nice.

i liked the property s location. easy parking

it also has a gym

other thing i didn t like is, i was booked a hotel with breakfast included and i have two kids

the food and the pool and jacuzzi . the shower and honestly everything!

the gym and the breakfast was great!

very clean, excellent breakfast.

the gym and the breakfast was great!

dosnt has room service.

i loved my stay and breakfast here. this place is underrated.

great rooms, clean facilities and excellent staff and continental breakfast!

the swimming pool area is very nice

only thing we didn't like was that on the website were we made our reservations stated : breakfast included but it was not, you have to pay an additional fee for breakfast

hotel is so beautiful and the pool it’s big enough, staff members are very friendly

excellent breakfast very nice hotel rooms are clean and comfy

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor they don't leave towel in room n we have to call

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

the water would be shut off at 9am until 7am, our phone cord was cut off so we couldn t call room service etc

everything the prices the room service

room service is offered, but there are no menus in the room, so not sure how you're supposed to

and so on), and i think they prefer to pay attention to that customers, there wasn’t any bar (at any hour) because they were busy with the event, there wasn’t any room service

free breakfast was yummy

breakfast,friendly people

nice pool

you can’t beat the price with the location and pool

parking, so convenient with amenities and i always saw security, and the in hotel restaurant and bar were awesome

from parking the car there was an attendant watching the cars, the staff were helpful, the hotel room

room service is great with good food at reasonable prices

the staff was amazing and so was the parking structure attendant

breakfast buffet was awesome

the website did not advertise that there isn’t a laundry room

i did not have achance to take breakfast.

need to ask for permission to enter the mediocre gym

needed a laundry room

it would have been nice to know what they were serving for breakfast beforehand

i didn't love the free breakfast but that is probably my own tastes more than anything

hospitality, and breakfast

breakfast was good

rooms were great...staff was amazing...breakfast was excellent

the room was clean the shower was great and gym was useful

breakfast was cleared earlier than we need it to be

good breakfast

pool dirty!!!

the major complaint was that trucks use the area to park overnight before crossing the border to tijuana causing a constant

goodyear equipment! pool, kacuzzi, gym!

great breakfast.

everything is nice breakfast was delicious

very friendly and accommodating staff, very clean, good breakfast

i didn't use any amenities besides the ice maker so i'm not sure how nice the gym, pool, jacuzzi were (if the hotel in fact had these amenities)

noise, my room was just above the gym and was to noisy

the pool being closed do to covid

it was a great weather weekend and the pool was filthy

lovely pool!

rooms were clean and comfortable. gym was equipped properly for my needs.

all night i heard the people walking on the second floor, the breakfast it s awful and the pool terrible, i will definitely not going back to this

room service took longer than expected

gym was awful- old equipment some guy was working out in a sweat suit - sweat all over the place,

the driver from shuttle service is really good and friendly

and pleasant staff, clean and spacious room, nice facilities with a pool and american breakfast included

from their valet parking , to the front desk receptionist, to the room service and even the connivence of it being walking distance to pharmacies/taco stands

i wish i had the time to try out the bar that is in the lobby downstairs but unfortunately didn't have the time to do so

gym would be nice to improve equipment

i also really like that they have a restaurant and bar on-site and that they offer free parking

and has plenty of on-site amenities like a convenience store, bar, restaurant, and spa (we did not try any of these)

pool is closed due to covid right now and no spa tub in the suite

bed is a little hard ,wifi is spotty

great location to the airport. safe parking.

they have a restaurant with what seems to be a full bar inside the hotel

and my room doesn't have wifi signal

beds were a little hard, wifi didn't work have the time.

ly fruit/cereal)

room is huge, 2 tv s!! comp breakfast

i didn't get breakfast, the staff was nice to me the first day

price. the breakfast that was included with the stay.

breakfast was really good and the service was excellent

breakfast was great

the location, bar and breakfast.

the breakfast gentleman was great

very clean free parking and free buffet for breakfast. cannot beat the price

room service was a little under what i expected, and they made a few errors in my order

immaculate gym and an overall sense of wellness in the entire building, even the details

supposedly breakfast was included, but restaurant charge for breakfast

the gym is great and the spa looked lovely

the location, service at the entry and room service

the bar is still closed.

covid-19 conditions, bar and restaurant was closed.

restaurant and bar closed

no restaurant or bar as both are closed at this time.

the website stated there was a restaurant and bar onsite but when i arrived both were closed.

hot water, towels, cleaning, parking, etc

safe area small parking but also has additional parking next to the property

welcoming, clean, comfortable, quick service when room service was called

love the new bar and food service. very convenient.

room was very clean, staff were helpful and friendly, the included breakfast was good

wifi was bad

wifi was horrible.

full bar great dinner and breakfast did i mention casino inside, ontop of elegant

they have shuttle service , which was nice

only suggestion i have is at the casino bar can you get the bar stools back .

rooms very clean, food from restaurant was delicious and brought up to our room, room service was excellent, as well as valet service

close to every where i wanna go, breakfast included and parking

le spa & le massage de lupita! genial!

fitness center, few hotels can bragg or claim to have a professional gym among their facilities/ amenities

dining areas, free breakfast buffet, awesome gym, and laundry service with plenty of good food near

they force valet parking, and everything left in my car was stolen

valet parking guy crush my car, hotel didn't take responsibility, they let me by myself on the police

they have valet parking so you dont have to worry about parking

room service

it's a 2 minute walk to our new favorite bar in centro

breakfast.. the pool and staff

my kids took off the shoes as soon as they got in the room and 5 minutes later their feet were black

did not mention on website the shuttle was not working. everything else. perfect.

pool. breakfast and the environment

the rooms, the breakfast

there was a nice balcony to sit on and enjoy the street scenes, but no food, bar or beverage service

hotel staff about the parking situation and they directed us to the casino parking garage with elevator and guard, hotel validates parking

could use a bar with beautiful bar tender and great quality cocktailsud83dude0a

everything location staff breakfast great experience will come again

i wanted to get a candy bar and a

secured parking free with room. and very quite. front desk any shift very nice and helpful.

the massage at the spa was excellent

i wish the massages at the spa were longer than 30mins. would pay more for longer

private parking with guards

early check in allowed