we enjoyed the swimming pool

the breakfast was delicious

the breakfast was delicious

breakfast was so good.

breakfast it is ok.

i was able to get a early check in

you can also purchase cereal and milk for the kids

put my trash, that was outside trash and, by laundry room ( bag was torn opened and trash was spread on the ground (-)laundry rooms are located only on the 4th and 8th floor (+)loved that you were able to use card at laundry facilities. overall nice comfortable room (-)the laundry rooms were a wreck. $3 to wash clothes in rusty washer (*) i couldn't find the laundry facilities (-) the laundry lady bring me the sheets to change for myself (-)it out to them again and they apologized and gave me a fresh set of sheets and blankets from the laundry room but could not change the mattress cover

2 adults and 2 kids on site but only reflected 2 adults to hotel

no carpet on floor. bigger tv, room service every day.

like that the neighbors we had they got to their room at 4am we can hear their baby crying and kids banging on the door that divides the room which would make my dog bark and the mother of the

this is always helpful when kids want a treat

no room service and no restaurant was available

very close to in and out. laundry.

the clientele is rowdy, fights, shouting, crying, dogs howling, ppl throwing up, kids screaming, drunk chick cackle

everything is on first floor gym,ice,pool,breakfast

very clean nice staff family friendly good breakfast

breakfast was great. staff was amazing. super clean. well-heated pool!

pool was great

the beds were comfortable and the breakfast was delicious

almost always travel with a trailer and this hotel has a very large parking

they let my late check out without any additional charge and i didn’t want to leave

at the end of my stay i made use of the on site laundry which was clean and well kept with detergent available at reception so no laundry to do

hmmmmm ya the guest laundry was on third floor

location of laundry room.

we appreciated the hospitality, services and breakfast

clean rooms, comfy beds and the pool is warm

the kids had a blast at the pool, which was kept clean at all times

kitchen staff and cleaning staff were awesome

heidi c in the kitchen area was great and did a great job on the breakfast

need a few better things out for the continental breakfast

room are clean, location is good, breakfast is simple

had breakfast off site

believe the breakfast was good and so does my daughter

pool was not heated. wish it had a hot tub!

had a good room and i was able to get an early check in

the pool was nice and clean and it was easy access to my room on the third floor using the elevator

the staff is very friendly. it s in a great location. plus the jacuzzi and the pool is great

to many kids splashing in the pool

good location 20 mins walk to the beach good pool shops near by

walls, like hearing someone puking for hours then having the neighbor's kids wake you up at 7:30 in the morning from screaming so loud, rooftop bar served me one of the

in addition, the breakfast, is only for 2 people, and not including kids

in addition, the breakfast, is only for 2 people, and not including kids

the location is perfect, nice place to walk around, the kids rented scooters and enjoyed the sites

we bought bunch of snacks like yogurts, cheese and milk for the kids and had to go ask the front desk to put in their

if the swimming pool was actually made for swimming rather than being a knee deep kiddie pool

customer service was excellent. in room service was amazing and the atmosphere felt relaxing.

hotel fitness center needs a lot of attention

5 min walking from 5th avenue and vey near from the zoo and water park clean and friendly for kids

i really enjoyed our view from the room. the pool was great for our kids.

accessibility. gym is open 24/7. and proximity to gaslamp district.

nice heated pool & spa

staff very friendly and gave the kids a lunch bag with a reusable cup and straw and some colouring

pool was closed.

we did 1 room service order which was pleasant

gym, breakfast , service

room service after the game, around 10pm outstanding

it was a great expierence. the roof bar was great. great room service as well very friendly

customer service was great! room service was awesome! excellent roof top bar

they rooftop bar and the view of petco park !

people were in the pool fully clothed with kids screaming and running around

the pool is a hole in the ground in the parking lot

reason why i booked this hotel) microwave was dirty (didn’t want to use to warm up my food) pool equipment was loud enough

there is a pool and a jacuzzi, but i would not recommend using it, they looked very dirty and there was trash

many people in the pool area who were not staying at the hotel and were just walking over to use it

desk did mentioned $125 pet fee, never mentioned each day $40 guest amenities fee, it’s kind of my fault not to read the

loved that i didn't need to leave the hotel to get food or entertain myself, the gym was great, and the staff was so nice and helpful

love going to the gym on foggy mornings

there is a rooftop pool/bar lounge located on the 4th floor but the bar is open to the public

there were a lot of kids

because of the time of year i don t get to use the outdoor pool - that couldn t be helped

if you have kids you might want to stay somewhere a little more kid friendly

pool was my favorite part reminded me of a high end resort very hard to find

the way you guys handle closing your pool party.

bar closes too early

good breakfast choices. great location late night social scene or bar hoping if into that.

nice lounge bar area. very clean and well maintained.

on peak days breakfast hours could be extended.

-gym which was very clean -comfortable bed -tempered pool -bathtub very clean -good water pressure

the pool was shut down briefly during our stay for maintenance.

breakfast was ordinary. could be more variety.

shower and the indoor outdoor bar and being greeted with a drink to be spiked

m and pool), comfort, customer service

room service was delicious, quality food

very expensive. the laundry prices were ridiculous!

breakfast and laundry facilities are useful

my kids were so angry with this set

laundry room is a big advantage especially during longer stay

laundry and computer area

laundry facility quite cheap for 75c one wash

they also have no printed material in the rooms for wifi or restaurant info and only give you a qr code on the back of your key fob envelope which

breakfast was delicious especially the chicken & waffles and andaz eggs

not like not being able to park and there was no wifi during my stay and i was there for work

we were very close to the gaslamp quarter which was very cool, our kids were a bit on edge there though

superb, good shower, wifi strong, bed comfortable, cleaning excellent and a really good feel about the place

pool was a little smalll as was bathroom in the room

checked out at 12n and spent some time by the pool and walking around downtown

but the pool was very nice

terrible gym. tv screeans on work out machines dont work

was at the bar and looking at the menu, the server was talking to another employee and when she finally came

into the wee hours of the night, which was exactly what we were looking for a night away from the kids

style bar and drinks

location; appearance, options, games, fitness center, clean room

a closet or storage drawers but the peg board was more helpful and adequate to display all my laundry than i expected

so much fun, downstairs checkin is a bar and games. super clean

i loved the hamburgers at st. james french dinner and the quick room service.

only gripe was that the rooftop bar isn t accessible by elevator, the only way up is a steep and narrow set of stairs, so if you

the root top bar was a place to

location to the ballpark, cute and quaint feel of the hotel, friendly staff, roof top bar and restaurant

bar took not only the whole space of the fridge, even some were placed on the closet space

pool bar and restaurant were not open during the day, even on sunday which was bizarre.

great location . friendly staff , with a nice rooftop bar & pool.

closed pool and limited food at market

the roof top bar was closed my entire stay as this was a reason i chose to stay at this particular location

location ,rooftop bar pool ,

it is a 4 star hotel, but is has no gym... the rooms are rather small ('european size').

wonderful staff. great to have a gym onsite. and good food. thank you.

no gym or pool and no breakfast included

front desk person charge an early check in fee for 2 people, about 20 minutes before normal check in time

stayed with my two kids over spring break, and we all agreed it's our favorite hotel

property was a renovated bank from 1920, so thrilled i went downstairs for the gym & saw the vault

go there really early and i had requested early check in a few days before our trip

great meals. clean. quiet. comfortable. kind staff. kids friendly.

restaurant and bar looked nice and would have been good to try had they been open

history of it, the low rates for laundry

definitely not ideal when travelling with kids

is dead center of gaslamp district so the most we walked was 15mins to get to a restaurant or bar but the hotel was so convenient

the location and the restaurant ad bar was amazing!!! love this place!

location is loud in evenings. maybe not the best choice for those with kids.

she upgraded our room, and you know how kids live hotel rooms

spa studio room with the big soaking tub so relaxing with the views

food and drinks amazing. pool deck and bar gorgeous.

alcohol should be opional not in the room with kids

took the staff almost an hour to bring ice to the room; wi-fi was spotty throughout the hotel; gym was too small and needed more

ordered coffee the first morning using the room service card

and didn’t know when they would have them again so we had to find a local store so we could do laundry

nice updated bathrooms, great breakfast options, pool and gym

everything was great! our room was clean and well stocked. breakfast was delicious!

the pool sucked for a four star hotel

the location, continental breakfast, shuttle, it met my expectations

we also liked the microwave and the little kitchen in the room

clean room/ laundry convenient

really liked the room with a kitchen, it has everything you need

breakfast hours has a short window

wish there was a change machine in the laundry area

have breakfast

price of breakfast was a bit high.

breakfast was excellent! late night food good. bed very comfy. fantastic location

i called room service the evening before check out to inform them that we were leaving early (5 a (+) the 24-hour room service was also a nice perk, seeing that our concert didn't end until (-) room service woke us early sun am with another rooms order (-) if your teen decides they re hungry after 11p there is no room service no 24hrstore no self serve nosnack vending machine etc i was referred to 7/11 ( at (-)for the price you pay and because of covid their restaurant is closed, there is no bar, only room service available with a very limited menu

it's upper scale and they had live musicians playing and a bar in the lobby area during the day( during the night, it gets more to the bar area) (*) the restaurant and bar areas was so nice with a real 1940's feel (-)phones did not work in the bar area (+)beautiful, historic, fabulous staff. the grant grill bar and restaurant- both amazing! (+) geat caesar salad at lunch; good bar service; excellent bloody mary (-) two cocktails at the stylish bar took almost 30 minutes to get and cost over $40 (-)was very basic for the price you pay and because of covid their restaurant is closed, there is no bar, only room service available with a very limited menu (-) the bar which was not at all inviting was only open from 5-10pm

room service was a big bummer

i would ask is that maybe the bar and music play on weekdays during the summer

amazing locations wonderful gym, they offer bikes and tennis courts as well

location was amazing! grounds were well manicured. room service was great. food was very good.

there are lots of kids in the main pool area, so we never had a chance to get in the hot tub there filled with kids

of service at the bar

the restaurant and bar in lobby was excellent

room service which i thought room service was mandatory for a 4 star rating

hotel claims that it s room is wide enough for two kids and two adults

i liked the generosity and hospitality of the staff at the bar and room service and concierge!

everything was amazing, kids love the pool

early check in wasnt an issue thankfully

the check in was really smooth and the lady saw that we had 2 kids so she immediately changed the room to one with 2 doubles instead of 1 king

people smoking in pool around little kids .

the only i think it s not right that cleaning room service is provided every 3 days so ask for garbage bag for pick up your own garbage, but food

room service was excellent

room service took way too long

really nice huge on site gym

grandness and outdoor pool and gym

we loved the pool. it was great for kids. the size of the room was nice.

would have liked the hotel to have restaurant / room service. parking is $32/day.

the gym opened at 6 am

but you had a good gym

i could not set up wifi service

there was no wifi at breakfast or in the lobby

facility has a nice little gym

no room service, but plenty of places to eat around there.

in addition, there is a gym with full and nice equipment and a yoga room

no room service available.

offered yoga and bikes to tour the neighborhood. massage at their spa was amazing!

the kids loved the water park

not very friendly in kids dining options / menu

property was clean and loved the bars/restaurants and absolutely loved the pool area

guests with kids will definitely love it

everything. kids enjoyed the pools

room service was really busy and took a lot of time to answer the phone.

room service came every day

of amenities for kids, 2 pools, yoga classes by the pool, great views of the bay and coronado bridge, grand lobby,

ke the gym or pool) were tidy and pleasant to use

i wish some of your room service meal selections were available in the restaurant.

entire stay, the staff kept giving me different prices for food, there was no continental free breakfast, parking is mandatory’s by valet only, the valet crew messed up our rental, putting

lastly being charged $20 per person for breakfast and the electric went out were the waffle maker and toaster were hooked up (yup no

pool was dirrty and very cold

lovely outdoor pool and gym to use on site

wish the website would have mentioned that the pool was not open

the location was perfect and the hotel room, pool, gym and staff were excellent.

find one,except a free bar for happy hour

wifi very very slow. will not load websites.

free wifi difficult to use and access

it could have been better if there was a complimentary breakfast and a microwave in the room.

kids pay

front desk service. there was no room service.

that they charge for wifi. first hotel i ve been to that charges for it.

said breakfast was included(essentially it was an allowance/voucher) which it was but no explanation of

breakfast service was meh, sat around for awhile waiting for the initial order but that's fine

i went to the gym and there were no towels, no water, and nothing to sanitize the equipment before and after

continental breakfast provided but since we were checking out very early, we were provided with a keurig coffee

fee did take care of the overnight parking and we got a voucher to grab a drink or meal at the bar (as well as other things), so it was worth it

i also used the gym and that was nice as well

the great aspect of the credit is that you receive a $35 food and beverage credit at the guild bar

spa and gym; very comfortable bed; gym staff extremely helpful; cleaning staff, while, extremely

food was delish, roof top patio was beautiful, pool was nice, but not enough sun as it s between 2 buildings

also the pool closed at 6 pm so we never got a chance to check it out

they offer a rooftop bar and a pool

the rooftop bar had great views and the drinks were great

just try the gym, the games room, everything

sauna, gym and great common areas

pool and gym

furnishings and decor, with beautiful shared spaces on the the 7th floor (gym, massage, outdoor pool and jacuzzi, sauna, even an espresso machine in the lounge - which unfortunately was out of

pool and gym

gym ted mill did not work.

the hotel has its own laundry, which was very appreciated

i had 4 grandkids with me that ate very good breakfasts that helped set their energy off to a very good start

there is the laundry machine and it s great

one and only complaint about a staff is unfortunately one of the ladies serving breakfast

the best place to bring your kids to during the weekend

where the pool was or where the rooms are or gym etc

huge party upstairs, tons of drinking, empty bottles everywhere and kids puking in the halls, as we fled that nite

would turn around in my bed i would hear those springs sounds…not even talking about the bed “gymnastics” of my neighbors from the upper floor throughout the night

the bar and staff were amazing and the bar staff went above and

didn't have to ask for late check out, gave it

a gym upgrade would be nice, too

i got into sd way earlier than check in so i asked for an early check in, which they granted

small gym with no treadmill. loud window above busy street. smaller room.

room quite small. gym facilities poor

kids 2 adults) that is not enough

very confortable and clean. spacious room for three kids and two adults.

gym was very good

the gym laundry room

were consistently given only 3 bath towels, for 5 people (3 kids 2 adults) that is not enough

the wifi was free, but not very strong

there early morning (6:30am) of our arrival kind of didn't care for us and left me out with my 3 kids to figure out what to do outside until we could check in (-)water bottles and threw them on the bed in addition to throwing the slipper packet towards the kids; the valet who didn t bother asking me for the keys when i left the car and were hanging out (+) was so nice & full of info & ideas for my kids to have a great long wknd (-) this was no good because we have two kids and neither could sleep that night with the noise (-)and transfer through hotel when walking from parking to room tiny pool full of splashing kids

great location, friendly staff, fun pool, nice room and very clean

2-room service didn't bring me 3 water bottles although i called them 3 times in 1

the view is pretty, the restaurant has good food, the room service is fast and delicious, the pool is warm and nice

the location, close to the park for the kids, close enough to walk to to the gas lamp for adults

rooms were kept clean and loved having a small kitchenette

breakfast and location.

the mini market downstairs, my daughters & myself love it, and the laundry (washing machine & dryer) on level 17, perfect for a family with your kids like mine, also

no bar or restaurant facilities at all

room next door was very loud with kids screaming all night the sound proof wasn’t so good

the wifi having disconnecting issues

we were there for a weekend which meant the shuttle service to coronado ran all day

went for easter weekend and activities for kids were fantastic

off on its own, so you have to take the shuttle or drive into town for food if you don't want to keep eating at the hotel, but otherwise we

the hours of operation for the pool and no jacuzzi :(

the breakfast is a convenience we appreciated, and the food service people put so much effort into

the gym is small, feels a bit claustrophobic

will definetly book again with my children to enjoy the pool

awesome staff and really good breakfast