best part we had the pool to ourselves, the only disappointment was that their restaurant was closed during our stay

gated area with security for parking.

overall everything was great! staff in front desk and parking lot where super nice and friendly.

i believe a golf cart to transport guests from parking lot to lobby would be a wonderful amenity

parking lot had some dark shady spots.

check in, pleasant and friendly staff, clean rooms, comfy beds, ac worked great, great breakfast, good towels

nice room and breakfast

clean, lovely facility, comfy bed, tv, and wifi

new hotel maybe in future pool

parking was ample and we were able to park right outside our room doors

how the glass doors don’t have a visible sign my kids bumped there head

hotel does not have a gift shop yet, and i didn t see their awesome gym mentioned anywhere

we asked to use the pool and hot tub facilities and they quickly turned on the lights and the bubbles in the hot tub

there wasn t an indoor pool.

was a wedding that same night people were being a bit loud kids running in the hallway at

it was a water leak and the pool is not heated

dinner is good steak and fish and great bar and morning breakfast looks good to

the pool closes to early. @ 2000 hrs. bit outdated furniture

pool is not heated

pool small for children only. no jacuzzi .

the breakfast was great 10/10

breakfast was really good - fruits, veggies, meat and all dairy cereal and breads

clean and a nice breakfast. coffee machine is a nice touch.

it was so stressful to be witinh with kids in

breakfast was delicious

breakfast

breakfast was bomb the chilequiles where really good (:

breakfast was great

breakfast was excellent!!!!!

its very clean and breakfast is great

bad to say everything and everyone were great very affordable to stay there there's plenty of parking and safe location close to alot of places to go shopping, eat , pharmacy's, markets this is

room service wasn't offered late in the night

not gated parking

the gym is also very sad

nice staff, good wifi, comfortable bed, good shower, nearby restaurants, taxis available.

from check in to check out, no hassle and breakfast buffet is a big plus

it doesn t have a pool

didn t have a pool

location and friendly staff and breakfast

missing pool

some renovations, everything was up and running including a hot breakfast bar and guest laundry

the breakfast it's simple yet just enough for a good one

breakfast and very nice staff

the breakfast, considering it's free, is more than worthy it

unprofessional roomate was suppose be ready at 3 and was not ready til 4 then ask for late check out they say no plus never answer phone on the

called many times to the front desk and nobody answered nigth and early morning,the airport shuttle did not had a driver,i had to pay an uber early morning to get my

proximity to the airport and availability of shuttle to the airport

poor quality mattress. the hotel offered free shuttle to the airport but we had to take a

we need to sit down and relaxing to finish breakfast

i like the breakfast ita was good.

customer service, friendly staff, great location close to airport, family friendly also, great breakfast felt very safe and

location, very friendly and helpful staff, breakfast included was very well above average and gym facilities are good

the hotel offer a free shuttle to the airport

gym, food and clean. staff were great.

clean, easy access, indoor pool, good value.

casino, restaurants, and rooms were very clean

loved the gym, pool and spa facilities, lots of fun slots but also a lot of repeat slots

everything was great and exceptional room service. very clean and very nice people.

there is wifi), coffee is no longer

late check out with no hassle was a plus

area is peaceful. clean ..lots to do. fitness center...pool jacuzzi

they opened and set up the pull out bed for my kids and left cookies on the table and milk in the refrigerator

very clean room, great parking, and convenient location.

great breakfast and cookies in the evening. gym has a peloton bike. free shuttle to the casino.

parking lot can be full

needs to improve on room service overall really good costumer service in the reseption.

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

attempted to order room service, but there are no restaurant menus in bedrooms

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service is ok but they give you plastic cutlery

also room service was great

very clean. secured parking lot. cool working a.c. hotel staff very friendly.

year i haven t travel and stay there this time i was very disappointed, no coffee and no room service that was one of the reason i stayed there now i will have to look for another hotel

room service

wifi stops working

they have a restaurant with what seems to be a full bar inside the hotel

price. the breakfast that was included with the stay.

i didn't get breakfast, the staff was nice to me the first day

room is huge, 2 tv s!! comp breakfast

ly fruit/cereal)

the bar was cool they had a live singer which was really neat

i enjoyed the musician at the bar and the bar tenders were very attentive. great environment.

lovely outdoor pool area, and good gym

i was hoping our room would've came with breakfast included but it didn't :

room service was great. reasonably priced for room service and the food was delicious.

rooms were clean, a/c worked nicely, kids loved pool

was good , parking was easy and safe

no late night room service

close to malls restaurants casino. security guard was present in the parking lot. friendly staff

parking kind small

cockroaches , dirty parking area, outdated .

other thing i didn’t like is, i was booked a hotel with breakfast included and i have two kids (8 and 12) year old, but i didn’t like that at the breakfast time , surprise, it is only for

was nice to have enough parking space for the cars, the staff was very nice and friendly

and had to wait one hour and half in the lobby and with two younger children staring at the pool it was complete torture

the only friendly people in the hotel were the people in the spa and service room

have to ask for a room change as there was no wifi in the first one and there is no ethernet connection, they didn't give us an

has everything, casino , gym , pool , jacuzzi , 2 restaurants,

no pool/ breakfast refill was poor. milk was hot. children food options were limited

wifi is very weak in the rooms and sometimes you get a room with no wifi at all

breakfast was not included

great dinner and breakfast, sorry i could stay only one night but was on my way home and no time to see the sites of

breakfast its always great and service excellent, i stayed here every 2 weeks and have no

you can find a lot of things within walking distance or cab ride, hospitals, restaurants, gyms (although they got their own gym as well) and bars

gym/workout facilities leave a lot to be desired

friendly staff , great restaurant and bar , clean , beautiful gardens / pool

the 24 security parking was amazing

would like a pool

breakfast was great personal all ways there to pleased you whit anything that you need tks everyone

breakfast is the best and large variety.

from parking the car there was an attendant watching the cars, the staff were helpful, the hotel room

staff and great breakfast! location was also great as we walked to great restaurants each night.

the snack bar takes up too much space

they don't have a gym or pool

also hot food can be bought at the bar which minimizes not having room

this hotel only had an oversized snack bar area taking up almost the entire first floor,

services in general. tv. room service. wating time to check in, etc.

cold desk staff, didn t accept cards as payment for food in house or at room service

room service is offered, but there are no menus in the room, so not sure how you're supposed to

everything the prices the room service

service at the main office as well the restaurants with room service everything great at all

wasn't very clean, the gym only had cardio equipment and no free weights, the price for this hotel was slightly more

the sound penetrated our room that sat above the gym and woke us up really early to a type of hammer sound

the authentic mexican complementary breakfast each morning was delicious with wonderful fresh juices

also the complimentary breakfast is a plus and after 1pm they stored my luggage while i went out to kill time cause my

great breakfast.

spa was awesome now they really give you your money's

restaurants and bar has everything you'd need, and very good breakfast buffet

i also really like that they have a restaurant and bar on-site and that they offer free parking

gym would be nice to improve equipment

location. location. location. they accommodated a late check out

i didn't love the free breakfast but that is probably my own tastes more than anything

breakfast was very fresh and tasty with a large selection to choose from

full breakfast included

was great super clean friendly staff reception was super nice and their room service and housekeeping was great will definitely stay here when traveling to

great breakfast

really nice pool

the pool needs a little remodeling .

breakfast was delicious and staff customer service above expectations prices and service was

breakfast,friendly people

we had no idea there was a free breakfast nobody told us anything

i was able to use the gym which was equipped with a good amount of exercising equipment which was also clean

breakfast was delicious and staff was friendly everywhere

breakfast

i did not have achance to take breakfast.

the breakfast was to simple . i was expecting eggs not a sandwich. but ok

friendly people specially the valet parking

almost everything, except the little gym

the location of the hotel. the rooms are big. great gym !

location, the bathroom, the valet parking, free breakfast.

internet wifi was sucks, i couldn't connect my phone or laptop

the location, service at the entry and room service

for reasons of covid the pool and spa services were not available

gorgeous pool deck, floor to ceiling windows in rooms

beautiful view of tijuana and we will definitely be coming back to take advantage of some of the spa options

the staff is always courteous and helpful. service is efficient and breakfast was lovely.

functioning wifi, update at least the bedding.

easy location, great buffet, taxi service & shuttle to and from us border

the wifi sucked

particular there was a gentleman who worked in the front lobby and drove the shuttle he was very courteous and helpful at all times and made the stay as comfortable as

full bar great dinner and breakfast did i mention casino inside, ontop of elegant

the lounge breakfast is sufficient

restroom could’ve use some shampoo, conditioner and bar soap… it did have a one for all dispenser in the shower but was scared to put in my hair and

like the super nice staff and the breakfast the restaurant food and the people who worked there, i thank's them for the good

the location, bar and breakfast.

there was a restaurant and bar in the hotel

parking

clean. the terrace. room service

the rooftop restaurant has a limited menu, and room service is disappointing

they have valet parking so you dont have to worry about parking

room service

the bar is still closed.

older rooms need upgrading. the associated restaurant and bar were closed.

restaurant and bar closed

there is a attached restaurant and bar with a very nice balcony with a view

staff, excellent maid service great restaurant and bar with sports tv sunday buffet was

hotel is always good the staff is great and the best thing is that it's adults only

i didn't know there was breakfast

restaurant no bar not allowed to smoke anywhere the hairdryer, mini split and hot water didn’t

amazing clean and spacious room the hotel is only for adults so i liked it alot

everything location staff breakfast great experience will come again

great bathrooms with strong shower pressure, quality linen, really good bed and pillows, wifi strong and steady

staff, parking, i slept well know that there was security and cameras

valet parking are rudest

slow room service i will stay there again. hopefully a better experience next time

it is centrally located with parking for over-sized vehicles

im very satisfied but this time i stood from the 10th of november to th 13th and i didnt get room service

nice location nice breakfast selection

room was nice and the bar has good prices.

welcoming, clean, comfortable, quick service when room service was called

morning breakfast was provided and it was tasty, oat meal, 6 different cereals, yogurt, fruit, toast, eggs