the pool loved it

bed was wonderful & variety of breakfast choices were excellent! pool was exceptionally clean!

proximity to airport with free shuttle

clean comfortable beds, great hospitality to guest, great breakfast

also, having the complimentary breakfast was a plus too

shuttle to airport

did not have washcloths do not have laundry bags and i checked out at 6:30 breakfast was not ready on saturday

this hotel had decent amenities. laundry, gym, pool.

due to covid-19, they didn't have an airport shuttle running, but instead arranged a lyft from the airport to the hotel

the pool was clean and the gym was clean

kids in the pool were unattended

close to the airport and late check out because the free breakfast was closed do to covid.

outdoor trash cans in parking lot need to be emptied daily.

area, shady people walking parking lot

there is a room service you can order from and have delivered to the door

also, the wifi didn t work most of the time, when it worked it was very slow

nobody checked the water cooler in the gym, it was always empty

the staff was amazing and the breakfast was very satisfying.

very nice, clean and nicely decorated. the lady at breakfast was very friendly.

pool next to parking lot.

the pool was small and the the was heavy most of the time.

also, the staff did not explain exactly where the gym was or to have your hotel card, or anything

love the availability of a free shuttle

the staff is excellent. airport shuttle is awesome!

airport shuttle service. bar area. nice room comfortable bed.

smiling staff terrific from check in to free shuttle service to and from area airport and area restaurants was great

close to houston hobby. free shuttle. clean and comfortable room. great restaurant food.

the location and the shuttle service.

availability to check-in before 3pm and shuttle service from and to the airport

late check out.

airport shuttle in the middle of the night was excellent

late check out was very appreciated

the breakfast

couple of weekends, kitchen was unable to keep up with guests' breakfast needs; but they tried mightily

that was not expected, so it was very much appreciated, and the kitchenette was bomb

loved the gym and pool and the morning

very clean…nice, clean pool

they must have had kids with them because it sounded like a playground up there

my girls loved the swimming pool

comfortable, clean, great staff n shuttle service. breakfast was very good

the gym

the pool area was the smoking area...gross

room was clean and staff accommodated our requests, both for early check in and a shuttle ride

staff worked with us for early check in everything was great!

pool

the pool was refreshing and clean

pool area could’ve been more attended to.

pool location near elevators and no bathrooms in that area made for very wet and slippery floors

customer service very accommodating to our needs the hospitality is absolutely great breakfast was great and our stay was very peaceful and

pool and fitness room were under construction. this should be stated when room is being booked

staff everything was clean, kept us with towels and bed made, breakfast was amazingly delicious

this is a family establishment it would be nice to have a mini kids play area an pool just for them

a hotel without a restaurant bar makes no sense

they were serving dinner and the bar attendees was very nice as well

, workout facility, laundry, sundries, airport shuttle, etc

everything! very nice hotel , loved the pool.

the location the amount of parking and the staff

the restaurant and bar was supposed to stay open till 10pm but never saw anyone working in there

the parking garage felt a little unsecured, but would stay at this hotel again regardless.

in side pool

also, i did specifically wanted a place with a pool, only for this one to be closed by management

it’s was cozy like the fact it had a indoor pool and served free breakfast

and lastly the breakfast offerred in the morning a nice touch

didn’t like it wasn’t roomy enough in the let out couch bed was way too small nor was the pool very enjoyable because the water was too

clean, comfortable, easy access from highway, excellent breakfast, friendly staff

breakfast could of stay on till 10 but it was still good to go thank you.

pool was closed, no breakfast, no gym everything on the website was not offered when we arrived

pool the day staff was awesome

i was very pleased with the ability to have a true late check out

wanted a jacuzzi near the pool.

bed was comfortable, large bathroom, nice pool.

liked that the property had plenty parking and the swimming pool was a plus and even though it was right by the airport it wasn’t really loud and my room was

close to airport. good food and good bar area. good pool area as well

shuttle service was great

went to bar for food and sat for 10 minutes without service

the pool area was great too, along with seeing the planes take off

limited breakfast hours

there was no coffee after breakfast in the dinning room . i suggest having coffee in afternoon

would be nice if they had a shuttle, just so guests don’t have to walk with bags in weather

needed a second waffle iron for breakfast and a few more items to eat.

they have shuttle, just call them when arrived

breakfast selection could be a little better . not many options .

helpful staff both on reception and at breakfast

the little golf course

newer hotel, efficient room layout, included breakfast

it was clean, well appointed, great breakfast offering, quiet. all around great!

friendly staff. breakfast had a nice selection and attendant did a great job

breakfast was very good

the fitness center was helpful too, and of course the hot jacuzzi by the pool was definitely a plus,

breakfast was great. definitely was pleased with everything.

very nice room, excellent breakfast options.

the breakfast provided a great variety and was delicious

location was excellent and breakfast was real good

but the kids in the next room beating on the wall at 2:00 am wasnâ

the veggie sausages for breakfast

breakfast very good

the breakfast was terrible, almost nothing. i thought we got there too late

had to leave very early. missed the breakfast

breakfast had few choices

no breakfast, covid.

nothing for breakfast

served a full breakfast with everything you could want

the powdered eggs for breakfast.

pool was dirty, restaurant wasn’t available

the employees where friendly and helpful. breakfast was excellent..

the bar staff at the top floor was very friendly, like most of the staff

parking area

we also loved the free breakfast, gym, and pool area

clear and the nice view of the pool

free breakfast, internet, parking, quiet location

not many vegetarian options and no recycling at breakfast

nice pool area, palm trees and attractive landscaping

the random rooster in the laundry room

staff friendly. room clean. pool great.

room was excellent bed was comfortable i was by the pool and everything i'm glad that there's a walmart next door the guy was nice and friendly

breakfast would be nice instead of to go breakfast

clean, breakfast varied daily, staff were all friendly and helpful when needed.

staff. very helpful and friendly.. outside parking lot was well lit. great breakfast.

pool wasn’t clean, room smelled like paint or it had a funny smell.

the gym quipements are just decorative

everything especially the breakfast

the pool closes super early and the elevator smelled like cigarettes

venue for the celebration beautiful hotel, comfortable beds, nice huge rooms, and a delicious hot breakfast that was kept fully loaded for guests to enjoy

the breakfast is really subpar with mostly packaged

very friendly and accommodated a late check out because i worked all night

no towels in the pool area

it was nice and clean, the pool was clean.

pool could have been cleaned

breakfast was delicious with a wide variety of cold & hot foods

hotel pool was accessible from the parking lot without a key card and anyone could go to the pool area

fitness center was great!

and the breakfast it had nothing to do with the stuffing they were really well about keeping food available

breakfast perfect and delicious, they have cereal, oatmeal, waffles, they offered me the loyalty

my kids loved the pool and breakfast

breakfast was good. staff was very accomodating. good location. very quiet. pool was awesome!

breakfast was awesome..rooms were very clean. area was nice

the cleanliness hot breakfast in the morning it was close to where i needed to be

their continental breakfast was good and i had no problem with it

breakfast was good stay was great i only stay at best western sure stay in deer park

convince, cleanliness, and of course always great breakfast to start the day!!

the breakfast was great. the location was great.

the room was clean and fresh, pool was just cozy enjoyed

nice comfy beds. lot of breakfast variety

the kids enjoyed the pool and breakfast tho

the customer service is always great and the free breakfast is great

excellent breakfast and staff is friendly

had to walk over a block down the side of the road to get to the pool, which closed at 8 on a saturday and didn t open until noon on sunday

was conveniently located, close to the houston university pool

no pool

cleanliness was at its highest, room service as well

room service was excellent

more than ample parking, easy check in and out

other guests smoking around pool made it unusable for our asthmatic children, when these things were reported to desk they were

the hotel gym was also clean and spacious

they also have room service in the evenings

the pool, the location.

when we went down to breakfast, no plates were available, creamer was empty, no place to sit

loved the free laundry and the workout room was the best at any hotel i have been at

had a great outdoor kitchen and a lot of laundry facilities

there weren't enough chairs and umbrellas available at the pool, or towels..

breakfast had a great variety

bed was comfy, they had a lobby to buy laundry soap and it was only $2 per box which was for just one load with washing costing $2 and

restaurant & bar closed, no room service, no free breakfast as advertised due to covid

laundry accommodations were not up to par

it was too cold for my kids to swim in :-/ the heater in the main living area in our suite didn't work either

it was actually one reason i booked it since i had my 2 kids with me

front desk took care of my problems in guest laundry

also, the grounds outside of the dining area and pool area was pretty dirty with garbage, leaves and dirt

the pool has no lounger chairs so i had to lay towels on the ground to suntan, and the jacuzzi isn't

breakfast was super good and we were very pleased with everything

they have a really good hot breakfast too

going on, therefore, pool closed

they had a mini kitchen, the cleanliness, and a great staff!! we love hotel employeell!!

swimming pool

bed was comfortable and the water in the shower was nice and hot i visited the pool and it was

laundry was 2 dollars to wash and 2 dollars to dry

parking was good, breakfast was good and served hot, everything was clean

we loved the location, the staff was friendly and welcoming, the breakfast was great!

liked the room setup with separate living room, kitchen and bedroom

extremely clean and with a fully equipped kitchen

the kids didnt want to leave

centrally located. staff were very kind. breakfast was excellent!

which made it hard with 2 kids

price was fair the room was nice needed a little more cleaning kids toys left behind bed hair on the wall in the bathroom shower

breakfast was very good the pool was nice and warm the beds was comfy and the little guy helping with breakfast was awesome we

the breakfast had texan shaped waffles that my kids loved

staff waived the pet deposit, full kitchenette which was very convenient, excellent bed linens

kitchenette is awesome! nice pool and amazing staff!

when we wanted to use the pool we were told the towels had to be given back to the front desk

staff are very friendly and helpful, the room was large and the kitchen was surprisingly large as well

kitchenette is awesome! nice pool and amazing staff!

pool was under maintenance for a long time

clean in parking lot and inside hotel lobby and all areas

happy w/ front desk & housekeepers, and fabulous breakfast

pool area could be more appealing and clean

good service,nicely clean,and good breakfast

liked that there was an indoor pool

love the quality and cleanninest of the hotel and don't forget the breakfast buffet

cleanliness, nice rooms and great breakfast.

the indoor swimming pool was a huge plus for my kiddos

the indoor pool was really cold

i wasnt very happy about paying almost $400 for 2 nights in a hotel with no pool or gym or breakfest

shaped waffles the sausage pool area my room was the best n the view omg to die for i got to watch the sun rise it was

room, great breakfast each morning, friendly staff

at the ground floor, there was a pool and jacuzzi

indoor pool is not heated

the pool area was nice! the location was private and secluded. i loved it!!!

breakfast was served

just a leaking panel on the shower and young kids in pool having fun

covid breakfast bag. maybe a fresh fruit, yogurt, would have been nice.

pool and hot tub area beautiful