the outdoor pool should be cleaned daily not weekly

and was expecting a little more when they said breakfast

breakfast could be better

breakfast consisted of cereal and milk along with a few muffins

no breakfast provided due to covid pandemic.

courteous staff were on point. breakfast was good

i got my truck broken into and the pool was very dirty

the breakfast was good but you need to get there early to get the best choices

the breakfast was eh

dirty pool

stayed at this hotel several times, it's always clean, the staff couldn't be nicer, pet friendly, pool and jaccuzi

the location is great. the area was quiet and safe. the room and the gym were clean.

the first thing she said was help yourself to breakfast well that made me feel right at home, thank you nela

needed an early check in at 8:00 am as i had several meetings around houston , called the evening before, and

i wish the pool would have been open.

pool area and the breakfast setup was nice

the pool, breakfast, staff

also included at the hotel is a guest laundry, which was unexpected

breakfast below average quality

at the hotel is a guest laundry, which was unexpected (but much appreciated), and a really good gym, that had both aerobic machines and a multi-gym, and a few free weights (+) there was a well equipped gym at the hotel (-)elliptical was not great and tvs not working in gym.

good breakfast and very efficient front

loved having a pool that was family/ child friendly

great breakfast clean friendly staff

breakfast was not that good

the pool was not in service.

room itself was nice. housekeeping staff were fine. free parking.

lot's of places nearby for food / drink. hot breakfast provided at hotel

i booked this hotel because it advertised bar and restaurant

i did not take breakfast.

location and secure location for parking plus indoor pool was much appreciated.

the room was clean, and the breakfast was excellent

pool and fitness center are still closed due to covid and the breakfast wasn’t much to call home

very clean beds were very comfortable, pool was very nice and the breakfast was good and finally the staff was very friendly

loved the breakfast, great variety

location and gym

the size and kitchenette

the breakfast has few options

i didn't wake up early enough for the breakfast but overall everything was great

needed more breakfast options. maybe a snack/drink vending machine

computers never worked washer and dryers was broken all the time elevator was out all the time pool was green all the time and breakfast was horrible management very cheap to replace these

service was super, breakfast area was immaculately clean and delicious

no access to pool or fitness room

the location and that it had a kitchenette.

nice beds and staff. having a full kitchen was a plus for my kids and i.

we love the bed and the kitchen. very clean and comfortable.

i like the kitchen section in the room.

pool clean and tidy

pool was nasty.

the room was modern, clean, and spacious! the kitchen was a huge bonus!

the room, the kitchen, and tv options.

very clean and almost a full kitchen

the lobby and fitness area are kept very well

breakfast coffee and breakfast items are a great plus

the fitness area is a plus

pool was dirty. could not go in water which was disappointing as we had some downtime.

the pool was clean

breakfast laundry

we got a suite and in the sofa bed the kids found a used condom

it was a great and good deal the pool was nice and kids had fun ud83dude0a

we went & bought roach spray, the sheets were filthy and when we asked for new ones she said that laundry was closed

the pool the breakfast and staff

were no pots, pans, or dishes even though there was a small kitchenette

no kitchen utensils in room

smoking near the exits 50 non refundable pet fee

the late check out option.

didn't that we had to ask for kitchen utensils, we only had 1 face towel when we booked for 2 people and that there were only 1

the grab and go breakfast

that the bar is still not open due to the pandemic

clean which is a major plus indoor pool was open all amenities were open, close proximity to entertainment overall love the

pool i would rate this hotel a lot better if it had a better pool and a hot tub

breakfast, was good, but could have offered more choices

the 24/7 kitchen, the bar and beverage station at the entrance were also nice touches

the hotel is clean, the pool is perfect for enjoying the beautiful weather in houston, and the bartenders are awesome

only wish the pool was open 24 hours, as i did a late check in after 10p

the cold weather, that we couldn't enjoy the pool area.

they didn’t clean they pool after multiple attempts of telling them to clean it , and it never got clean still was green

gym was nice but we did not use the swimming pool

my expectations, the breakfast was the best continental breakfast i've ever had, the indoor pool was perfect for my children, and the starbucks on site was very convenient

we stayed 3 nights and enjoyed our stay with our 3 kids

breakfast , happy hour and we loved the shuttle person he was great

was a little small and i wish there was an 'adults only' swim time maybe from 9-11pm because the kids were very loud, but it was otherwise wonderful

parking for car was free

the room service was sub-par for this star level

great outdoor pool and fire pit to relax in

facilities on property are very nice, one of the largest gyms i've seen in sometime

room service was upon request for covid reasons

the end of my stay, i was asked to pay for the laundry to get clean, the room i was in, i reported the air was broken and no one addressed the

the pool was nice

created a mess to get shirts to, and from external laundry service - air cond fan impossible to fully switch out: big noise including during the night

they have a free ev charging cable which is a plus, however there isn’t a dedicated ev parking spot marked near

hotel was clean, staff were pleasant, hotel was quiet and the pool was open and clean

the hotel location had an workout room and a pool with a hot tub

location was perfect. breakfast was perfect.

pool was down do to covid

the laundry room didn't wash the cloth right

pool

everything the pool the atmosphere

bartender ashley, always made me and my kids feel like it was awkward when it came down to her from the kids being in the restaurant to me

everything about the property, indoor pool, bar and restaurant was a plus as well

i liked the cleanliness and the location. didn t have to pay for parking

the bar was closed, but i assumed it was due to covid-19 precautions.

pool was nice breakfast was good, wish their was potatoes on the weekends and more waffle makers

pool and the staff that was so kind to us

breakfast was good, room was cozy, everything was clean

kitchen was equipped with all neccessary staff

pool was really cold and dirty, full of leaves and bugs

great pool

the early check in, breakfast and peace of quiet.

swimming pool is a little small

pool was closed

bed was comfortable. breakfast was great. make u pay for breakfast on here. 11.95 at hotel.

breakfast for the kids

the whole staff is so nice, the property is clean and they have hot breakfast unlike other comfort suites

breakfast was refilled as necessary with no wait time

rooms are very spacious! really nice pool (not big), hot breakfast - best check in ever by emily

night staff was watching my kids hard with mugs on their faces and assuming my kids lied about cover that wasnt in the room

the room was clean, the bed was comfortable and the breakfast was good as well

the breakfast was good but should add turkey sausage

just a shame we didn't get a chance to use the gym, basketball court and (indoor :d) swimming pool as we ran out of time

breakfast felt fancy with real plates and silverware

location, good breakfast daily and a friendly staff rooms were very clean and housekeeping did a wonderful job

my son really enjoyed the pool and have fun

the pool was closed and the kids were looking forward to swimming! ud83dude0f

the pool was closed due to remodeling. hopefully, next time is done

laundry room was not working my main door was broken in my first room and didn’t lock and the

the pool wasn’t open

the beds are comfortable, breakfast was good and staff friendly..

the front desk girl and the laundry lady

room was huge with a small kitchen and a fridge

breakfast

breakfast staff lady was excellent

the koi fish were so cool but the food in the black and gold bar was so delicious

the pool was not heated

pool area. pool water was dirty and very cold. hot tub was dirty and very hot

pool party was going on really was hoping to relax in the sun music had curse words being used

love the 24/7 pool and hot tub, and the 24/7 fitness center

everything. the inside pool was at plus.

parking lot is dark. bathroom has funky layout

two separate bedrooms with sofa bed in the living room accommodates everyone, a full kitchen and full-size refrigerator was really nice for late night snacks

wifi is very poor

car got broken into parking lot has no cameras and don t care worst stay ever

gym was small

pool

pool closes too early

the room was very spacious, i had 4 kids with me and they were able to have fun

staff was wonderful and the rooms were clean and the pool was great definitely my go spot when i visit that area

rooms were clean, nice bar on the premises

the staff was exceptional and the bar food hit the spot after traveling all day

the 1-10 and convenient outside parking near your room

new and with a great room. shower was absolutely perfect. good parking without extra charge :)

got noisey when the bar opened.

the breakfast was better sunday morning compared to saturday morning ud83dude02 nothing crazy

breakfast - waffles not good taste.

the breakfast is wonderful as well as the gym; it's worth.

the breakfast is wonderful as well as the gym; it's worth.

good choices of breakfast with plent fruits

only complaint would be, the pool was cold

kitchen

staff accommodated early check in, appreciated that greatly, thank you

room doors did not lock and thus did not afford me the privacy i needed with my husband since my kids could walk in without knocking

big room with kitchen , well buffet breakfast and even evening snacks

the gym was also not an option due to it being under construction

availability, late check out

laundry facilities are on the first floor

breakfast, no gym open ,or available hallway musty smells,,coffee maker useless

they gave me a late check out. without me asking.

my husband appreciated that their gym equipment worked

hotel was brand new and very clean. staff was friendly, breakfast delicious, sparkling pool.

felt as though asking for towels for the pool was an inconvenience for him

the pool had to much chlorine, was not able to swim in it, burned eyes, to small.

requested an early check in due to my event timing

as well that it had a little kitchen

and stuff was amazing … room came with full kitchen and desk for work

the pool

the room is clean and comfortable. the kitchen is well equipped but we haven't used them.

the room was big and the kitchen was ok

facilities, pool, breakfast, location, everything was great!

love the kitchen area and the dining table

the room had a pull-out sofa bed which was really nice for my kids

a man was behind the building of the hotel and he was looking threw my window at my kids as i sit in the car to smoke a cigarette he didn’t see me in the car and when i opened my

clean comfortable n pool was amazing

wonderful breakfast, free laundry room

pool and the amazing front desk clerk that was working friday nights

she told us about happy hour, the pool, and to let her know if we needed anything at all

new hotel with indoor climate control pool

24 hr gym is clean

pool was clean

small pool area

said it had an indoor pool

only odd thing was there was no shade in the pool area

no breakfast available in the dining room due to covid.

room was somewhat dated, however, the walkable space and kitchen made up the difference for what we needed in a room during our stay

no hot breakfast just grab and go bags due to cv19

breakfast is very, very good

of the room including the kitchen are spacious and the monday to wednesday evening snacks are very appetizing

outdoor activities such as basketball and swimming will keep the kids busy

like to encourage the maintenance staff to install a clock by pool area

the gym very small no business center the breakfast not good no warm pool

pool needs to be monitored and cleaned regular

the pool is adequate for recreation and laps

was nice having a swimming pool and a gym with unlimited acces

the indoor pool

the room service guy

beautiful, clean, and offers many amenities including a starbucks, indoor/outdoor pool, hot tub, gym, restaurant, bar, and laundry

is absolutely beautiful, clean, and offers many amenities including a starbucks, indoor/outdoor pool, hot tub, gym, restaurant, bar, and laundry

shower curtain which reeked of mildew smell upon arrival, couldn t figure out how to order room service, staff didn t know how to order other than over phone where they verbally tell you

great service great breakfast and really hot water!!! enjoyed the stay

beautiful room, free breakfast!

breakfast

the breakfast was good

it said very good breakfast. can be misleading.

access road and a couple of other properties it is a bit interesting to get into and out if the parking lot

the location was fine. i liked the mini gym.

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also cheap and affordable

good location,spacious rooms,ample parking

friendly staff, clean rooms, great amenities, and free parking.

coffee in lobby not good and didn’t have breakfast not really very good choices available

pool water was not heated

we loved our stay at la quinta, it was kids friendly too. we were super comfortable.

the pool was dirty and my tv control was not working properly.

for the price it was excellent and the breakfast was good

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty and no chairs, only one creamer in room for coffee and the coffee pot

location for one, the pool had dirty water, noise and prostitution in the area

pool was very dirty

the pool is always clean

swimming pool was quite dirty, but as it was around beginning of may, maybe it was out of season

everything is good except breakfast.

location and the pool

the staff was so nice and the breakfast was great

the breakfast was the basically the same.

space , kitchen, and separate room from living area

staff was very friendly & location was good.. pool was nice & hot tub

breakfast was good and the price was awesome

the indoor pool was spot on when it came to relaxation

pool was a bit cool for an indoor pool

hot breakfast

offered a buffet breakfast and dinner, bar with free drink around happy hour, and much much more

pool was overcrowded with kids who were not being monitored by parents

breakfast was amazing. spa was nice and hot

offer a shuttle service for people who are not familar with the city or don't have a vehicle.

living area and placement of the restroom and kitchen/bar area

the staff was standing to greet you with a smile, the room was extremely comfortable, the free breakfast was the best i've had in a hotel, the location was right down the street from my event

could complain about was how hot the pool room was and how just seating around it watching the kids made my eyes burn from the smell of chlorine

including the swimming pool and laundry room

they also had breakfast options which we appreciated even during covid time

awesome little indoor pool for a late night swim with our toddlers

the shuttle availability was very helpful

the tv and kitchenette were perfect for us

felt safe and still able to keep my regular routine with the onsite gym and breakfast was great

you cannot use the pool because it is full of people who are not staying at the hotel

the bed, amenities, breakfast options

hotel was clean, continental breakfast with fruit, juice, oatmeal, yogurt, and etc

pool and rec room.not open

customer service-very clean rooms, nice variety for free breakfast -great location-will definitely tell all my family and

breakfast was great. the staff was very helpful. parking lot very well lite.

only the pool area. water wasn t clean enough.

it s be great if there was water in the room and room service options.

had a nice view of the pool from my

free wifi, free parking, great bed, a lot of shopping and restaurants

pool area here for those with kids or those without

room service was very sketchy

my grandchildren loved the indoor outdoor pool

breakfast is awesome

we liked the happy hour and breakfast.

lovely place, clean and well kept, breakfast was hot and tasty choices

no cream for breakfast coffee, no coffee in the lobby

the onsite gym/workout room needs equipment and the elevator was hot and stuffy

pool dirty

the pool and the energy great lobby

nice pool and workout

bar wasn’t even open

nice room my kids loved the pool and basketball goal , breakfast was amazing

the pool was open and i love the late check out time

the 2 bedrooms and 2 bathrooms with full kitchen and sofa bed

and the breakfast variety was awesome

the room service

comfortable, clean, affordable, great breakfast

the continental breakfast was fantastic. the check in was friendly and quick.

breakfast and cleaning

beds and breakfast!! clean/safe and great location for dogs!

i wished there were a bit more meat options for breakfast.

staff was amazing. they were very friendly and helpful. breakfast was great.

the pool was smaller than we imagined

pool looked nice too and it didn’t look closed yet

top tier hotel, very clean and comfortable, great breakfast.

ease of check in. good breakfast and location to memorial city medical center.

loved the gym.

location, helpful friendly staff, breakfast was hot and delicious

breakfast is included. great gym.

the breakfast was amazing!!!! fresh, hot, & tasty. ♥️

breakfast was outstanding, fresh and delicious

to book it uses to be aloft-houston galleria, but the fairfield inn-memorial offer the best free breakfast and free to park and its always clean and feel brand new atmosphere

cleanliness, reception, pool area, ice machine and furniture style.

the fitness center

the lady from the bar was super rude.

eating area, relaxing area, bar, pool and fitness areas are nice

the pool was very small, and hot tub did not work

the pool

shuttle service was excellent and even when the shuttle was not available on one occasion the

arrived on tuesday dec 30 we got inside the hotel and people were been loud kids running around knocking at doors of diffdrent tenants fivhts and even police was

fire alarm went off at 3:oo am because some kids emptied the fire extinguishers in the hall had to stand outside in the parking lot for 1 hour

fridge is wired so you can t put your own items in it - not the best when you have little kids

gym is too small with limited number of devices

amount of kids in the pool splashing everyone not able to relax on the pool beds

there's a pool with a nice view of the city and it also has a bar and restaurant at the hotel

the hotel has a small gym but about 3 miles away is the terry hershey park with miles of trails

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

pool area had debris from the trees all over the sitting area fruits leaves that fell from the tree

pool was very small

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

excellent amenities especially the gym. comfortable room. tech friendly. location is excellent!

breakfast was just ok. have had better in other hyatt places.

thing i paid extra for was the drinks at the bar which were very good staff was awesome i had my little one with me and they could see that

free shuttle bus can drop you on/off to many shops restaurants malls and it was very good for who do not

the full breakfast buffet is a real plus

gym needs tv